Maria Collins
Tobago,Tobago
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Excellent reputation for resolving problems and improving customer service.
Hardworking Staff Assistant with top-notch conflict resolution skills, proactive mentality and in-depth understanding of industry. Bringing multiple years of experience and dedication to promoting loyalty. Adept understanding of methods for increasing revenue and enhancing company success.
Overview
6
6
years of professional experience
Work History
Assistant Management Trainee- Human Resource Depar
Ministry Of Labour-On-the-Job Training Division / Water And Sewerage Authority (WASA)
Lowlands, Tobago
08.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Proved successful working within tight deadlines and fast-paced atmosphere.
Business Operations Assistant 1
Office Of The Chief Secretary
Tobago, Trinidad And Tobago
11.2021 - 05.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Kitchen Assistant/ Casual Worker
Magdalena Grand Beach & Golf
Tobago, Trinidad And Tobago
11.2021 - 04.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Used coordination and planning skills to achieve results according to schedule
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Chef's BBQ
Tobago, Trinidad And Tobago
02.2018 - 07.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Maintained cash drawer of money amount or more per shift.
Education
Bachelor of Arts - Business Administration
University of Hertfordshire
London 08.2024
Associate of Arts - Business Management
CTS College
Chaguanas 06-2023
Associate Degree In Applied Science: Culinary Arts -
Tobago Hospitality & Tourism Institute (THTI)
08.2020
High School Diploma -
Signal Hill Secondary High School
07.2017
Skills
- Human Resource Management
- Data Resource Management
- Computing Resource Management
- Project Resource Management
- Computer proficiency
- Good listening skills
- Microsoft Office
- Collaboration
- Business Administration
- Operations Support
- Staff Training
- Operations Oversight
- Human Resources
- Business Development
References
- Cathy Ann Daniel Thomas
Human Resources Officer III
Water and Sewerage Authority
+1(868)795-8981
cathyann.thomas@wasa.gov.tt
- Mrs. Kai Trim-Duncan
Senior Facilities Officer
Buccoo Integrated Facility
Kai.trim@tha.gov.tt
- Mr. Kern Cowan
Executive Coordinator
Shaw Park Complex and Buccoo Integrated Facility
Kern.cowan@tha.gov.tt
Timeline
Assistant Management Trainee- Human Resource Depar
Ministry Of Labour-On-the-Job Training Division / Water And Sewerage Authority (WASA)
08.2022 - Current
Business Operations Assistant 1
Office Of The Chief Secretary
11.2021 - 05.2022
Kitchen Assistant/ Casual Worker
Magdalena Grand Beach & Golf
11.2021 - 04.2022
Cashier
Chef's BBQ
02.2018 - 07.2018
Bachelor of Arts - Business Administration
University of Hertfordshire
Associate of Arts - Business Management
CTS College
Associate Degree In Applied Science: Culinary Arts -
Tobago Hospitality & Tourism Institute (THTI)
High School Diploma -
Signal Hill Secondary High School