Mariah Changoor

Southern Systems Limited

San Fernando

08.2022 - 12.2022

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Answered customer telephone calls promptly to avoid on-hold wait times.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Delivered prompt service to prioritize customer needs.
Sought ways to improve processes and services provided.
Communicated professionally with colleagues, freelancers and clients.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Strengthened communication skills through regular interactions with others.
Proved successful working within tight deadlines and a fast-paced environment.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Developed and maintained courteous and effective working relationships.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.

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Summary