Marissa McWilliams
Union
Summary
Dynamic leader with a proven track record at Smart Price Moving and Logistics LLC. Highly strong background in customer interactions, service solutions Expert in negotiations and client relationship management, blending strong organizational skills with a positive and upbeat approach. Achieved significant outcomes in sales strategy development and team performance, demonstrating exceptional sales expertise and computer proficiency.
Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
15
15
years of professional experience
Work History
Real Estate Agent
Keller Williams Elite Realty
03.2021 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Operations and Logistics Manager
Smart Price Moving And Logistics LLC
09.2015 - 01.2025
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Managed Logistics and operational workflows for local and long- distance moves
- Developed and executed strategic plans to enhance team productivity and client satisfaction
- Oversaw large-scale projects for corporate clients, ensuring timely completion within budget restraints
- worked diligently and closely with teams, to ensure all assignments were understood and all goals were being met.
- Developed relationship with clients by consistently engaging and addressing their needs effectively
- Negotiated contracts skillfully, securing favorable terms for both company and client
Legal Assistant
Belizaire and Associates P.A
07.2014 - 09.2014
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Sales Representative Team Leader
Elegant Eye Optometry
04.2010 - 06.2013
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Performed accurate data entry for inventory and sales record
- Delivered exceptional customer service to meet and exceed client expectations
Education
Bachelor of Science - Business Administration
Montclair State University
1 Normal Avenue, Montclair NJ 0704305-2010
Associate of Science - Business Administration And Management
Essex County College
303 University Ave, Newark NJ 0710205-2005
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation
- Sales team training
- Staff management
- Goals and performance setting
- Sales expertise
- Client relationship management
- Sales strategy development
- Positive and upbeat
- Sales process
- Critical thinking
- Data entry
- Call center experience
- Computer proficiency
Timeline
Real Estate Agent
Keller Williams Elite Realty
03.2021 - Current
Operations and Logistics Manager
Smart Price Moving And Logistics LLC
09.2015 - 01.2025
Legal Assistant
Belizaire and Associates P.A
07.2014 - 09.2014
Sales Representative Team Leader
Elegant Eye Optometry
04.2010 - 06.2013
Bachelor of Science - Business Administration
Montclair State University
Associate of Science - Business Administration And Management
Essex County College
Similar Profiles
Alicia BotelhoAlicia Botelho
Real Estate Agent / Self Employed at Keller Williams Elite Realty-Real Estate Agent / Self Employed at Keller Williams Elite Realty-
Lauren GomesLauren Gomes
Licensed Real Estate Agent at Keller Williams Elite RealtyLicensed Real Estate Agent at Keller Williams Elite Realty
NICOLE M. ORIATTINICOLE M. ORIATTI
Transaction Coordinator at Keller Williams Elite RealtyTransaction Coordinator at Keller Williams Elite Realty