Marla Frank-McPherson

• Planned lessons according to national standards to cover all requirements and prepare for standardised tests.
• Designed learning plans tailored to individual needs.
• Encouraged intellectual curiosity and exploration of new concepts to inspire student engagement.
• Taught students important points to prepare for examinations and assessments.
• Gained 100% pass rate for the last two years.

• Planned sessions following programme requirements and determined ways to deliver sessions to meet participant needs.
• Organised and prepared materials for session delivery.
• Facilitated group and one-to-one teachings with targeted curriculum programmes.
• Presented data reports and analysis to enable progress evaluation.
• Used diverse teaching materials and motivational approaches to reduce learning gaps within student instruction.
• Built positive, productive client relationships for enhanced social support.

Prepared time sheets and cards for employees

Engaged employees operating machinery and equipment

Liaise with suppliers for various materials for jobs

Assign jobs for completion to employees

• Inputted data quickly and accurately to maintain reliable records.
• Photo copied files, scanned records and filed documents by alphabetical order.
• Built positive working relationships with staff and customers for helpful department support.
• Supported staff with administrative needs for photocopying, faxing and filing.
• Sorted and organised different types of information by document type, personnel or location.

• Worked with colleagues to streamline administrative processes and improve workflow.
• Edited, improved and updated existing documents in line with set standards.
• Filed and stored documents for easy accessibility.
• Carried out routine office duties to support productive workflow.
• Used advanced Microsoft Word skills to create, format and revise high-quality documents.
• Read and understood instructions accompanying material for typing.

• Coordinated team training exercises to comply with organisational standards.
• Gathered comprehensive information and intelligence to support team objectives.

• Maintained high standards of accuracy and quality in data entry and recordkeeping.
• Created and submitted progress reports to upper management.
• Updated office management on team's activities and progress at weekly meetings..