Marsha Cooper
Summary
Adept at transforming complex datasets into actionable insights, tenure at Directv Trinidad Ltd showcased proficiency in Microsoft Excel and Micro Strategy, enhancing operational efficiency by streamlining reporting processes. Leveraging data interpretation skills, significantly contributed to strategic decision-making, embodying a results-driven approach with a keen analytical acumen. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Analyst
Directv Trinidad Ltd
06.2008 - 07.2024
- Produced 10-15 monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information.
- Used statistical methods to analyze data and generate useful business reports.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives using Business Intelligence tools including Cognos, Micro Strategy and SAS.
- Generated standard and custom reports to provide insights into business performance.
- Implemented business intelligence solutions to increase operational efficiency.
- Streamlined reporting processes, resulting in faster turnaround times for monthly performance reports and KPIs.
- Managed work order assignment and closure for at least four technicians.
Accounts Assistant
Ron's Marketing
12.2007 - 06.2008
- Processed payments and documents such as invoices, employee reimbursements, and statements.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
Education
High School Diploma -
Iere High School
Siparia06.2003
Skills
- Microsoft Excel
- Microsoft Word
- MicroStrategy Proficiency
- Data Interpretation
- SAS Proficiency
Certification
- Excel Skills For Business -Intermediate
Macquarie University (online)
- Supply Chain Logistics
Rutgers the State University of New Jersey (Coursera)
- Excel 2010 Essential Training - LinkedIn Learning
- Complete Product Management Course- (Udemy)
Additional Information
I am a dedicated professional with over 15 years of experience providing support and Data Analysis across multiple departments, including Field Services, Customer Care, Marketing and Sales. Known for exceptional flexibility, clear communication and attention to detail. Proven ability to deliver technical support and adapt quickly to new tasks and responsibilities. My experience with remote working has also improved my time management skills and ability to work efficiently with minimal supervision.
Timeline
Assistant Analyst
Directv Trinidad Ltd
06.2008 - 07.2024
Accounts Assistant
Ron's Marketing
12.2007 - 06.2008
High School Diploma -
Iere High School
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