MARVIN BOCUS
Couva
Summary
Dedicated Medical and Health Services Manager brings strong leadership experience and patient care over more than twenty years. Expert focus on health administration to drive proactive measures that maintain operations. Detail-oriented approach to juggling numerous aspects of health services. Highly-motivated with a keen desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
28
28
years of professional experience
Work History
MEDICAL SERVICES OFFICER
Trinidad and Tobago Defense Force
01.2010 - 11.2023
- Role - Head of Medical Department
- Provision of medical services to the personnel of the Air Guard
- This incorporates procurement of equipment, material and supplies for the department
- Management of Human Resources Component of the department
- Training and development of staff including in-house training
- Health Promotion- Immunization drive, contract renewal medical, medical screening, Health fair, Family Planning
- Management of Ambulance Service
- Coordination of Medical Services (Private & Public)
- Provide advice to Command on all medical issues affecting the formation
- Record Keeping
- Tracking of all sick and work-related injury cases
- Coordinate random and mandatory drug and alcohol testing
- Coordinate all entry medicals
- Coordinate Audiometric testing
- Fiscal costing and budgeting for department
- Provide support and advice to the Defense Force Medical Officer for injury and illness case management.
HEAD NURSE
ACCIDENT & EMERGENCY ERIC WILLIAMS MEDICAL SCIENCES COMPLEX
01.2007 - 01.2010
- Provided guidance and support to the nursing staff, ensuring compliance with established policies and procedures.
- Assigned tasks and monitored progress of daily operations within the nursing unit.
- Evaluated patient care plans, identified areas for improvement, and implemented corrective action when needed.
- Ensured quality assurance standards were met by monitoring staffing levels, evaluating performance of nursing staff and providing feedback as needed.
- Collaborated with physicians to provide comprehensive patient-centered care while maintaining a safe environment for all patients and staff.
- Facilitated communication between physicians, nurses, patients and families regarding treatments plans or medical information.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies and mass casualty incidences.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
REGISTERED NURSE
ACCIDENT & EMERGENCY ERIC WILLIAMS MEDICAL SCIENCES COMPLEX
01.2004 - 01.2007
- Provided patient care and education to patients with chronic illnesses.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Performed triage assessments of walk-in patients in a clinic setting.
- Administered medications and treatments according to physician orders.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Instructed patients on proper self-care techniques at home following discharge from the hospital.
- Actively participated in quality improvement initiatives within the department.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Assisted physicians during examinations or surgical procedures.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
- Provided emotional support and comfort to families during difficult times.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
CLERK
SWRHA SAN FERNANDO GENERAL HOSPITAL
01.1996 - 01.2000
- Organized and maintained filing systems for confidential documents.
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained inventory levels of office supplies and equipment as needed.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Communicated with customers and employees to answer questions or explain information.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Directed clients and guests to correct departments, rooms and staff members.
- Filed correspondence and reports in accordance with corporate classification system.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Inventoried and ordered materials, supplies and services.
- Monitored office supply stock levels and placed timely orders for replenishment.
Skills
- Management Leadership
- Trauma Nursing
- Counseling
- Pre-Hospital Care
- Occupational Safety
- Life Skills Trainer
- Wellness Programs
- Conflict Resolution
- HIV Testing & Counseling
- Practice Management
- Customer Engagement
- Continuous Improvement
- Staff Development
- Strategic Planning
- Improving Clinical Quality Outcomes
Conferences
Organization of American States Briefing – Washington 2016
LV Conjefamer -Mexico 2015
Conference of Defense Ministers of the Americas - Peru 2014
Caribbean Cytometry and Analytic Society (CCAS) - Bahamas 2013
US Department of Defense HIV/AIDS Prevention Program (DHAPP) Meeting- Jamaica 2013
References
- Carlene O'Connor -3605008
- Curt Pierre – 6657445
- Charity Peters- 708-1655
Timeline
MEDICAL SERVICES OFFICER
Trinidad and Tobago Defense Force
01.2010 - 11.2023
HEAD NURSE
ACCIDENT & EMERGENCY ERIC WILLIAMS MEDICAL SCIENCES COMPLEX
01.2007 - 01.2010
REGISTERED NURSE
ACCIDENT & EMERGENCY ERIC WILLIAMS MEDICAL SCIENCES COMPLEX
01.2004 - 01.2007
CLERK
SWRHA SAN FERNANDO GENERAL HOSPITAL
01.1996 - 01.2000
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