MARY LISA OUDITH
FREEPORT
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
Work History
TCSSR
Eastern Credit Union
01.2012 - Current
- Assist with member's queries and provide feedback
- Marketing and Providing Information on products & services
- Weekly and Monthly Marketing reports
- Assessing and Processing loan applications in a timely manner
- Outgoing Calls providing information on upcoming events and promotions
- Acting Call Center Supervisor Duties & Responsibilities
Lead Customer Service Rep/Accounts Clerk/Receptionist
DIRECTV TRINIDAD LIMITED
01.2008 - 01.2011
- Perform Front Desk duties, payments, technical assistance, etc
- Call Centre customer Service Telephone Operator
- Create and verify every new customer’s account for all territories within the Caribbean for which the service is supplied to.
- Support In-house and Outhouse sales team with customers issues, upgrades& downgrades, create new sales invoices for new sales etc
- Create weekly reports of sales and cancellations
- Provide training for new employees etc.
Sales & Data Entry Clerk
DIVAS LIMITED
01.2006 - 01.2007
- Assist walk in customer with purchases and product information
- Create receipts for purchases, Balance payment machines
- Inventory control of stock, price and log all new items entering into system via report sheet
- Assist with promotional sales strategy during non- sales periods
Teacher
SUMMER SCHOOL & PRIVATE TUTORING
01.2005 - 01.2006
- Provide classes for standard 4 & 5 students focusing on Mathematics & English
- Assist remedial students with extra tutoring one on one
Education
Certificate - Sales & Marketing
CTS COLLEGE
01.2023
Junior Accountant - Practical Accounting Course
SCHOOL OF PRACTICAL ACCOUNTING
01.2012
Certificate - Airline Reservations & Operations Management
SITAL COLLEGE
01.2007
‘A’ Levels - Communication Studies
PIMPS HIGH SCHOOL
01.2006
GCE ‘O’ Levels - CXC
COUVA GOVERNMENT SECONDARY
06.2002
Skills
- Customer Service
- Ethics Training
- Chinese Cooking
- Cake Decorating
Personal Information
- Date of Birth: 06/21/88
- Marital Status: Married
Timeline
TCSSR
Eastern Credit Union
01.2012 - Current
Lead Customer Service Rep/Accounts Clerk/Receptionist
DIRECTV TRINIDAD LIMITED
01.2008 - 01.2011
Sales & Data Entry Clerk
DIVAS LIMITED
01.2006 - 01.2007
Teacher
SUMMER SCHOOL & PRIVATE TUTORING
01.2005 - 01.2006
Certificate - Sales & Marketing
CTS COLLEGE
Junior Accountant - Practical Accounting Course
SCHOOL OF PRACTICAL ACCOUNTING
Certificate - Airline Reservations & Operations Management
SITAL COLLEGE
‘A’ Levels - Communication Studies
PIMPS HIGH SCHOOL
GCE ‘O’ Levels - CXC
COUVA GOVERNMENT SECONDARY