Matthew AUGUSTINE
Tunapuna
Summary
Proven track record of enhancing customer satisfaction and inventory management at Persad's, demonstrating exceptional customer service and strong work ethic. Skilled in problem-solving and heavy lifting, I significantly improved operational efficiency and service quality, showcasing critical thinking and physical stamina without relying on daily task descriptions.
Overview
2
2
years of professional experience
Work History
Porter
Persad Supermarket
Curepe
11.2023 - Current
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Stored supplies safely and securely to prevent theft and damage.
- Completed sweeping, mopping, and window-cleaning.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
Porter
Courts
San Juan (Remote)
02.2023 - 10.2023
- Cleaned and organized building areas as required.
- Collaborated with front desk staff to accommodate special guest requests or resolve issues quickly and effectively.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Helped with arranging items for stock increase.
Porter
Extra Foods
Grand Barrzar
11.2022 - 01.2023
- Enhanced inventory management with accurate record-keeping and timely stock replenishment.
- Improved customer satisfaction by providing exceptional service and product knowledge.
- Ensured timely rotation of perishable items to reduce waste and maintain freshness.
- Assisted customers with locating products, offering suggestions, and providing information on promotions or discounts.
- Provided support during peak hours by quickly restocking shelves with high-demand items.
Education
High School Diploma -
St Joseph Secondary School
St Joseph05.2023
Skills
- Customer Service
- Strong Work Ethic
- Problem-Solving
- Heavy Lifting
- Critical Thinking
- Physical Stamina
Timeline
Porter
Persad Supermarket
11.2023 - Current
Porter
Courts
02.2023 - 10.2023
Porter
Extra Foods
11.2022 - 01.2023
High School Diploma -
St Joseph Secondary School