MAURISSA ABRAHAM
Executive Assistant
Warrenville
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
11
11
Certifications
Work History
Administrative Assistant
UTT
01.2010 - Current
- Greets internal and external customers of the campus, by phone, in person or through electronic media
- Uses a personal computer and a variety of office software applications including Microsoft office suite
- Performs file management
- Operates other office equipment such as printers, copy machines, fax machines
- Serves as liaison with service and vendor personnel
- Provide direct or indirect assistance to academic functions and services
- These include inputs in class scheduling and general support to academic personnel
- Enter information, ensure the accuracy and completeness of the data and generate reports or outputs as needed ie stock inventory, monthly reports, etc
- Serve as receiver of mail or correspondence for the work unit or area
- Opens or reviews correspondence and determines proper disposition
- Files documents and may be responsible for developing or modifying filing practices, including use of electronic rather than paper records
- Coordinates and organizes meetings, and other department activities and functions
- May schedule or obtain use of rooms and may set up rooms and equipment for use
- Assists in handling personnel functions, actions, forms and records for staff under the purview of the office
- Attends and participates in meetings and committees and may take minutes or notes and perform follow-up activities
- Receives, record and/or track incoming payments receipts and makes proper distribution and records
- Prepares ARN's for such documents
- Provide training and informal guidance and direction to other employees
- Processes and records cheques and delivers to relevant persons
- Preparation of Maintenance Work Orders
- Oracle Preparer
- Issuing of Exit certificates and Exit passes
- Petty cash custodian
- Verifier of all cash transactions form the sales office
- Direct liaison with farm personnel
- Responsible for transportation arrangements for staff and students
- Supervision of OJT's and preparation of their timesheets
Administrative Assistant
ECIAF –UTT
01.2007 - 01.2010
- Serves as program coordinator and resource person for applicants, students, and faculty regarding requirements and procedures of the Diploma in Agriculture Programme
- Advises the Admissions Office of the disposition of applicant files and any prerequisites for entrance into the program; supplies Admissions with up-to-date informational materials
- Coordinates student registration; maintains records for progress in the program; transfer of advanced standing credits; preparation of forms for leave of absence, withdrawals, and changes of program; processing of level changes and results of all changes in Level, including examination results
- Maintains a current record of students available for teaching internships, tutoring, and research positions; informs students of opportunities for these as they arise; recommends students to the lecturers for teaching and research assignments
- Coordinates program course offerings, descriptions, and scheduling each semester; prepares course list for the Registrar each semester with updates and revisions as needed
- Maintains file of all currentand past course descriptions
- Coordinates and supervises activities of part-time staff assigned to faculty members and the program office.
Administrative Assistant
COSTAATT
01.2006 - 01.2007
- Serves as liaison between the program office and departments at the ECIAF campus as well as affiliated institutions
- Maintains program operations and paperwork, including admissions and registration activities, budget allocations, correspondence, records and files, committee meetings, weekly seminars, colloquia, and special events
- Posts notices of position announcements, sends announcements over email; tracks student progress and keep progamme leaders informed
- Reviews and edits program documents to ensure compliance with program policy and procedures including student handbook and guidelines, recruitment materials;
- Prepares and supervises mailings (both email and US mail) to students, faculty, alumni, and other outlets regarding program forums, recruitment activities, and special events
- Takes minutes at meetings requested in which to participate
- Assists in preparation of a yearly budget for program activities
- Orders equipment from purchasing; arranges for maintenance of office machines
- Instructs faculty in the use of these machines
- Provides basic operational and analytical support related to the Campus's specialized academic program
- Supports with orientation preparation, student advisement regarding program requirements, and providing basic information about financial aid and registration
- Manages office records including faculty files; prepares reports and surveys; collects and maintains statistical data on program activities
- Serves as liaison to various offices to provide service delivery and appropriate referrals to students
- Collects and reviews syllabi to ensure compliance with standards
- Serves as resource person for students and faculty regarding program policies and procedures
- May supervise office operations and/or monitor department budget
- Performs related duties as assigned.
Education
NEBOSH General Certificate in Occupational Safety and Health -
PAL Institute
03.2007 - 05.2007
Conversational French (Beginners) - undefined
University of the West Indies – Centre for Language Learning
Bachelor of Environmental Science - Environmental and Natural Resource Management, International Relations
University of the West Indies St. Augustine Campus
01.2003 - 05.2006
NEBOSH National Diploma - Occupational Safety and Health
PAL Institute
05.2007 - 05.2009
Associate of Applied Science - Environmental Management
COSTAATT
05.2001 - 05.2003
Skills
PROFILEEnergetic and well-organized professional having 17 years of experience in administrative support services at the UTT's ECIAF Campus Brilliantly capable of performing detail-oriented work with frequent interruptions Demonstrated ability to assist in collecting and compiling assessment data required for accreditation purposes Proven ability of accurately typing correspondences, schedules, and confidential records regarding student academic standing, along with maintaining thorough knowledge of the management curriculum Proficient in working autonomously guaranteeing to create a climate that fosters growth and developmentPrimarily strives to understand client needs and provide them with exceptional results through cognitively flexible and positive approach Remarkable potential to efficiently perform technological applications necessary for the role Able to work well on my own and have the ability to work dynamically in professional environment
Meeting minutes
Office administration
Process optimization
Spreadsheet management
Program files maintenance
Office management
Account Reconciliation
Report analysis
Letter preparation
Presentation design
Conference planning
Business administration
Mail distribution
Administrative support
Multi-line phone proficiency
Statistical data gathering
Documentation and reporting
Travel planning
Scheduling
Contract agreement preparation
Documentation and control
Meeting arrangements
Attendance record management
Technical Support
Information security
Workflow planning
Purchase orders organization
Social media knowledge
Database Management
Strategic planning
Internal communications
Employee training and development
Invoice Processing
Policy and procedure modification
Relationship building
Quality assurance
Staff Management
OSHA compliance
Document conversion
Team Bonding
Report Development
Time management
Travel coordination
Employee timesheet processing
Mail handling
Customer and client relations
Project planning
Business correspondence
Package routing
Certification
Introduction to Project Management
Timeline
Administrative Assistant
UTT
01.2010 - Current
NEBOSH National Diploma - Occupational Safety and Health
PAL Institute
05.2007 - 05.2009
NEBOSH General Certificate in Occupational Safety and Health -
PAL Institute
03.2007 - 05.2007
Administrative Assistant
ECIAF –UTT
01.2007 - 01.2010
Administrative Assistant
COSTAATT
01.2006 - 01.2007
Bachelor of Environmental Science - Environmental and Natural Resource Management, International Relations
University of the West Indies St. Augustine Campus
01.2003 - 05.2006
Associate of Applied Science - Environmental Management
COSTAATT
05.2001 - 05.2003
Conversational French (Beginners) - undefined
University of the West Indies – Centre for Language Learning