MAURISSA ABRAHAM
Executive Assistant
Warrenville
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
11
11
Certifications
Work History
Administrative Assistant
UTT
01.2010 - Current
- Greets internal and external customers of the campus, by phone, in person or through electronic media
- Uses a personal computer and a variety of office software applications including Microsoft office suite
- Performs file management
- Operates other office equipment such as printers, copy machines, fax machines
- Serves as liaison with service and vendor personnel
- Provide direct or indirect assistance to academic functions and services
- These include inputs in class scheduling and general support to academic personnel
- Enter information, ensure the accuracy and completeness of the data and generate reports or outputs as needed ie stock inventory, monthly reports, etc
- Serve as receiver of mail or correspondence for the work unit or area
- Opens or reviews correspondence and determines proper disposition
- Files documents and may be responsible for developing or modifying filing practices, including use of electronic rather than paper records
- Coordinates and organizes meetings, and other department activities and functions
- May schedule or obtain use of rooms and may set up rooms and equipment for use
- Assists in handling personnel functions, actions, forms and records for staff under the purview of the office
- Attends and participates in meetings and committees and may take minutes or notes and perform follow-up activities
- Receives, record and/or track incoming payments receipts and makes proper distribution and records
- Prepares ARN's for such documents
- Provide training and informal guidance and direction to other employees
- Processes and records cheques and delivers to relevant persons
- Preparation of Maintenance Work Orders
- Oracle Preparer
- Issuing of Exit certificates and Exit passes
- Petty cash custodian
- Verifier of all cash transactions form the sales office
- Direct liaison with farm personnel
- Responsible for transportation arrangements for staff and students
- Supervision of OJT's and preparation of their timesheets
Administrative Assistant
ECIAF –UTT
01.2007 - 01.2010
- Serves as program coordinator and resource person for applicants, students, and faculty regarding requirements and procedures of the Diploma in Agriculture Programme
- Advises the Admissions Office of the disposition of applicant files and any prerequisites for entrance into the program; supplies Admissions with up-to-date informational materials
- Coordinates student registration; maintains records for progress in the program; transfer of advanced standing credits; preparation of forms for leave of absence, withdrawals, and changes of program; processing of level changes and results of all changes in Level, including examination results
- Maintains a current record of students available for teaching internships, tutoring, and research positions; informs students of opportunities for these as they arise; recommends students to the lecturers for teaching and research assignments
- Coordinates program course offerings, descriptions, and scheduling each semester; prepares course list for the Registrar each semester with updates and revisions as needed
- Maintains file of all currentand past course descriptions
- Coordinates and supervises activities of part-time staff assigned to faculty members and the program office.
Administrative Assistant
COSTAATT
01.2006 - 01.2007
- Serves as liaison between the program office and departments at the ECIAF campus as well as affiliated institutions
- Maintains program operations and paperwork, including admissions and registration activities, budget allocations, correspondence, records and files, committee meetings, weekly seminars, colloquia, and special events
- Posts notices of position announcements, sends announcements over email; tracks student progress and keep progamme leaders informed
- Reviews and edits program documents to ensure compliance with program policy and procedures including student handbook and guidelines, recruitment materials;
- Prepares and supervises mailings (both email and US mail) to students, faculty, alumni, and other outlets regarding program forums, recruitment activities, and special events
- Takes minutes at meetings requested in which to participate
- Assists in preparation of a yearly budget for program activities
- Orders equipment from purchasing; arranges for maintenance of office machines
- Instructs faculty in the use of these machines
- Provides basic operational and analytical support related to the Campus's specialized academic program
- Supports with orientation preparation, student advisement regarding program requirements, and providing basic information about financial aid and registration
- Manages office records including faculty files; prepares reports and surveys; collects and maintains statistical data on program activities
- Serves as liaison to various offices to provide service delivery and appropriate referrals to students
- Collects and reviews syllabi to ensure compliance with standards
- Serves as resource person for students and faculty regarding program policies and procedures
- May supervise office operations and/or monitor department budget
- Performs related duties as assigned.
Education
NEBOSH General Certificate in Occupational Safety and Health -
PAL Institute
03.2007 - 2007.05
Conversational French (Beginners) - undefined
University of the West Indies – Centre for Language Learning
Bachelor of Environmental Science - Environmental and Natural Resource Management, International Relations
University of the West Indies St. Augustine Campus
01.2003 - 2006.05
NEBOSH National Diploma - Occupational Safety and Health
PAL Institute
05.2007 - 2009.05
Associate of Applied Science - Environmental Management
COSTAATT
05.2001 - 2003.05
Skills
PROFILEundefined
Certification
Introduction to Project Management
Timeline
Administrative Assistant
UTT
01.2010 - Current
NEBOSH National Diploma - Occupational Safety and Health
PAL Institute
05.2007 - 2009.05
NEBOSH General Certificate in Occupational Safety and Health -
PAL Institute
03.2007 - 2007.05
Administrative Assistant
ECIAF –UTT
01.2007 - 01.2010
Administrative Assistant
COSTAATT
01.2006 - 01.2007
Bachelor of Environmental Science - Environmental and Natural Resource Management, International Relations
University of the West Indies St. Augustine Campus
01.2003 - 2006.05
Associate of Applied Science - Environmental Management
COSTAATT
05.2001 - 2003.05
Conversational French (Beginners) - undefined
University of the West Indies – Centre for Language Learning
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