Maya Gabriel
Charlieville
Summary
Experienced professional with a passion for Transport Logistics, offering 18 years of industry experience. Deep understanding of global logistics operations and a proven track record in optimizing efficiency and reducing costs for SMEs and complex supply chains. Diverse skill set encompassing all aspects of transportation by air, land, and sea, supported by a vast network to ensure seamless execution of plans. Demonstrating precision in management while consistently troubleshooting to identify areas for continuous improvement, even in the face of numerous challenges inherent in this field.
Overview
19
19
years of professional experience
Work History
Director & Membership Development Specialist
Trinidad & Tobago Association for the Hearing Impaired
01.2023 - 01.2025
- Governance and Oversight: A fiduciary duty to act in the best interests of the organization to ensure compliance with relevant laws and regulations, reviewing financial statements, monitoring the organization's performance, and providing oversight to ensure effective and ethical operations
- Membership Recruitment, Development and Strategic planning
Logistics Solutions Manager
Ramprem Enterprises Ltd
01.2022 - 11.2024
- On boarding, implementation and management of new department in the area of Freighting and Logistics
- Engage in targeted conversations to steer stakeholders toward solutions which create added value and maximum profitability
- Management of general operations of the department to ensure customer experience standards are maintained
- Network/Agent Expansion locally, regionally and internationally
- Development and Management of end to end logistics solutions
- Training & Development of team towards greater efficiency and effectiveness in their roles with precision
- Rebranding and Creative Development of company's overall portfolio including website development
- Experienced professional with a unique passion for Transport Logistics, eighteen (18) years industry experience, a deep understanding of global logistics operations and a consistent track record aimed at optimizing efficiency and reducing costs across SME's and complex supply chains
- Having a diverse skill set that encompasses all things transport across borders by air, land and sea supported by a large network making things happen according to plan
- Managing with precision while always troubleshooting to identify areas for continuous improvement despite the many challenges that come with the portfolio
Projects & Commercial Executive
International Shipping Ltd
01.2019 - 08.2022
- Spearheaded initiatives aimed at expanding market share within key verticals, leading to substantial revenue growth over time.
- Advised on capture strategy, solutions and costing and pricing deals.
- Drove projects to completion within tight deadlines across cross-functional teams and through uncertainty.
- Leveraged and deployed B2B pricing tools.
- Mentored junior team members, providing guidance on best practices for achieving success in a competitive industry.
- Collaborated cross-functionally to optimize sales processes, improving efficiency and effectiveness in driving revenue growth.
- Established strong professional networks within the industry, leveraging connections for mutual benefit in generating leads and referrals.
- Oversaw account management efforts for key clients while maintaining a focus on long-term relationship building and client retention.
- Increased sales revenue by identifying and pursuing new business opportunities in the commercial sector.
- Built relationships with customers and community to establish long-term business growth.
Senior Account Executive
Laparkan Trinidad Ltd
01.2015 - 01.2019
- Export Pricing Liaison - Develop relationships with carriers and negotiate rates on behalf of the company as needed for the export of all types of cargo
- Client Relationship Executive - Acquire new business relationships; Develop and Maintain contact with all customers on varying levels from CEO's to Presidents and Vice Presidents
- Training & Development - Design, develop and execute training seminars to enhance the performance of the Sales team
- Project Cargo Operations - Manage, coordinate and oversee the end to end movement of cargo for special projects
- International Trade Advisor - Advise clients on matters of events, changes in tariffs, markets and local/foreign regulations which may impact cargo delivery
- Network Development - Built relationships with international agents to expand and develop a reliable network
Telesales Supervisor (AG)
DHL Express Trinidad Ltd
01.2006 - 01.2014
- Execute territory sales which involved strategic planning to acquire, maintain and develop new and existing business
- Telesales Supervisor on a stretch to a team of 5 to create added value through coaching, training, and development to meet required targets and KPI's
- Established appropriate objectives and priorities for the unit, based on strategic goals of the company
- Process improvement for added value and efficiency within the department
- Coordinate marketing initiatives and campaigns
- Managed top competitor accounts formulating solutions to simplify customer logistics process
- Design and develop service manuals in accordance with SOP
- Support/Manage any operational inefficiencies in an effort to retain customer business
- Coaching & Mentoring to enhance the technical and behavioral abilities of the team
- Training & Development of internal and external parties for the expansion of point of sales
Education
Certificate in Supervisory Management -
Certificate in Logistics & Supply Chain Management -
Six Sigma White Belt Certified -
MBA - LOGISTICS & SUPPLY CHAIN MANGEMENT
University of Bedforshire
01.2021
HUMAN RESOURCE MANAGEMENT -
Association of Business Executives
01.2013
Skills
- Inspirational Leadership
- Sales/Marketing/Business Development
- Customer Service/Customer Relations
- Creative Critical Thinker
- Cross-Functional Team Engagement
- Client Relationship Management
- Project Management
- Operations Management
- Customer Relationship Management
- Logistics Management
- Stakeholder Management
- Vendor/Supplier Management
Affiliations
References
- Martha Ferguson, Sales Manager, Kestrel Trinidad Ltd, 868-471-6782
- Savira Ramroop, Manager, TLC Guyana, 868-756-1265
Timeline
Director & Membership Development Specialist
Trinidad & Tobago Association for the Hearing Impaired
01.2023 - 01.2025
Logistics Solutions Manager
Ramprem Enterprises Ltd
01.2022 - 11.2024
Projects & Commercial Executive
International Shipping Ltd
01.2019 - 08.2022
Senior Account Executive
Laparkan Trinidad Ltd
01.2015 - 01.2019
Telesales Supervisor (AG)
DHL Express Trinidad Ltd
01.2006 - 01.2014
Certificate in Supervisory Management -
Certificate in Logistics & Supply Chain Management -
Six Sigma White Belt Certified -
MBA - LOGISTICS & SUPPLY CHAIN MANGEMENT
University of Bedforshire
HUMAN RESOURCE MANAGEMENT -
Association of Business Executives
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