Megan Lutchman
15 Hillview Drive La Puerta Diego Martin DIEGO MARTIN
Summary
Proven expertise in managing multiple priorities with a keen focus on enhancing customer satisfaction, demonstrated during my tenure at the Ministry of Social Development and Family Services.
Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
10
10
years of professional experience
Work History
Temporary Clerk I , Acting Clerk II
Ministry of Social Development and Family Services
09.2014 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Processing of sick leave, extension of sick leave, bereavement leave, compensatory leave and other related duties.
- Prepare notes and make recommendations in accordance with Personnel Department Guidelines for submission to the Director, Human Resources, and Senior Human Resource Officer.
- Prepare letters to officer and memorandums to Director of Accounts upon receipt of approval
- Notes and Minutes are prepared and submitted to the Permanent Secretary Director, Human Resources
- Respond to leave balance request via telephone.
- All letters and memoranda, to officers and approvals to Accounts are self-typed.
- Performs any other related duty that may be assigned from time to time.
Education
Bachelor of Science - Business Adminsitration
ROYTEC
Port Of Spain 10-2016
Associate of Science - Management
ROYTEC
Port Of Spain, Trinidad And Tobago11-2014
CSEC, -
Providence Girls Catholic High School
Belmont, 06-2011
Skills
- Telephone etiquette
- Customer satisfaction
- Computer Iiterate
Timeline
Temporary Clerk I , Acting Clerk II
Ministry of Social Development and Family Services
09.2014 - Current
Bachelor of Science - Business Adminsitration
ROYTEC
Associate of Science - Management
ROYTEC
CSEC, -
Providence Girls Catholic High School
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