MELENA ALLEYNE
Siparia
Summary
Public-sector professional with a background in International Relations and mediation, bringing experience in research, report writing, stakeholder communication, and coordination within regulated environments. Currently serves as a Certified Mediator within the Division of Health, Wellness and Social Protection, with responsibility for documentation, inter-agency liaison, workshops, and formal reporting. Demonstrates strong analytical, communication, and organizational skills, with the ability to support institutional objectives and cross-functional collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Mediator
Division of Health, Wellness and Social Protection (DHWSP)
Scarborough
12.2022 - Current
- Developed and co-created public education materials including workshop booklets, learning activities, and structured multi-session programmes, tailored for children, parents, educators, and professional audiences.
- Assisted in the design and delivery of an eight-lesson educational programme for the Learning Enrichment Centre.
- Facilitated and presented workshops to diverse audiences, ranging from young children (age 5+) to teachers, professionals, and community groups.
- Represented the Division in televised interview, delivering clear and professional messaging on mediation, family wellness, and conflict resolution.
- Supported planning and execution of public engagement initiatives, including annual co-parenting events and International Peace Day activities.
- Assisted with proposal writing, budget preparation, procurement, and logistical coordination for programmes and events.
- Coordinated end-to-end event readiness, including materials, food collection, scheduling, on-site execution, and troubleshooting to ensure smooth delivery.
- Liaised with courts, social services, and internal and external stakeholders to support programme objectives and case outcomes.
- Drafted mediation agreements, official correspondence, and reports, ensuring accuracy and adherence to organizational standards.
- Maintained client databases and records, prepared monthly and statutory reports, and completed Mediator’s Reports upon case conclusion.
- Conducted site visits and coordinated referrals for clients and families where necessary.
- Collaborated within multidisciplinary teams to deliver effective interventions and outreach initiatives.
Administrative Assistant
PLIPDECO – Port Civil Maintenance Department
Point Lisas
03.2018 - 11.2022
- Provided administrative and coordination support to management, including meeting scheduling, documentation, reporting, and stakeholder correspondence.
- Developed and maintained controlled documents, spreadsheets, and databases to track departmental performance.
- Assisted with payroll processes, procurement requests, and purchase orders.
- Coordinated meetings with agents and external parties, prepared memos and official correspondence on behalf of senior engineer.
- Supervised support staff and assisted with task allocation and operational planning.
- Managed filing systems and submitted weekly, bi-monthly, and monthly reports.
Human Resources Assistant (On-the-Job Training)
South West Regional Health Authority (SWRHA)
San Fernando
05.2015 - 01.2017
- Assisted with HR administration and management of approximately 400 temporary employees.
- Supported recruitment, onboarding, training, and professional development initiatives.
- Prepared contracts, letters of appointment, acting and permanency letters, and official HR correspondence.
- Managed employee queries, appraisals, compensation recommendations, and monthly reports.
Human Resources Assistant (On-the-Job Training)
Water and Sewerage Authority (WASA)
Lowlands
06.2014 - 08.2014
- Drafted responses to legal and customer complaints.
- Managed calls, appointments, filing systems, and monthly reporting.
Education
Master of Science - Mediation Studies
University of The West Indies
St. Augustine05.2025
Postgraduate Diploma - Mediation Studies
University of The West Indies
St. Augustine10.2015
Certified Mediator -
Mediation Board of Trinidad And Tobago
01.2015
Bachelor of Science (BSc) - International Relations, Public Sector Management
University of the West Indies
St. Augustine09.2013
Skills
- Strategic communication
- Public education
- Stakeholder engagement
- Inter-agency collaboration
- Event coordination
- Report writing
- Facilitation techniques
- Mediation techniques
- Public speaking
- Conflict resolution
- Negotiation skills
- Regulatory compliance
- Cross-cultural sensitivity
- Problem-solving abilities
References
Available upon request.
Additional Highlights
- Former member, Community Peacemakers Group of Mediators
- Completed Mediation Practicum, University of the West Indies
Certification
Level 1A Spanish- University of the West Indies- Centre for Language Learning
Timeline
Certified Mediator
Division of Health, Wellness and Social Protection (DHWSP)
12.2022 - Current
Administrative Assistant
PLIPDECO – Port Civil Maintenance Department
03.2018 - 11.2022
Human Resources Assistant (On-the-Job Training)
South West Regional Health Authority (SWRHA)
05.2015 - 01.2017
Human Resources Assistant (On-the-Job Training)
Water and Sewerage Authority (WASA)
06.2014 - 08.2014
Master of Science - Mediation Studies
University of The West Indies
Postgraduate Diploma - Mediation Studies
University of The West Indies
Certified Mediator -
Mediation Board of Trinidad And Tobago
Bachelor of Science (BSc) - International Relations, Public Sector Management
University of the West Indies