MELISSA STEPHEN
San Fernando
Summary
To gain employment in an organization that will enable the meaningful application
of my current skills and abilities while simultaneously allowing me opportunities
to grow and develop in my chosen career field. I have over (17) seventeen years of experience and expertise in Underwriting, Clerical and Support Staff.
Overview
19
19
years of professional experience
Work History
SALES COORDINATOR
BELLA LUXURY ENTERPRISES
BONNE ADVENTURE ROAD, GASPARILLO
10.2023 - 03.2024
OPERATIONS UNDERWRITER I/MARINE SPECIALIST
BEACON INSURANCE COMPANY LIMITED
#13 STANMORE AVENUE, PORT OF SPAIN
07.2011 - 09.2023
ACCOUNT EXECUTIVE
INSURANCE BROKERS WEST INDIES
#2 B DERE STREET, PORT OF SPAIN
08.2010 - 07.2011
ACCOUNT EXECUTIVE
RISK RESEARCH LIMITED
SUITE L03 & 025, BRETTON HALL, 16 VICTORIA AVENUE
11.2007 - 08.2010
ASSISTANT/SUPPORT STAFF
RISK MANAGEMENT SERVICES
#7 GRAY STREET, PORT OF SPAIN
09.2007 - 11.2007
CLERICAL/RECEPTIONIST
CLIMATE CONTROL LIMITED
EASTERN MAIN ROAD LAVENTILLE
09.2005 - 12.2006
Education
CERTIFICATE -
SYNERGY TRAINING INSTITUTE
SAN FERNANDO01-2023
CERTIFICATE -
THE INSTITUTES
720 PROVIDENCE ROAD, MALVERN, PA 19355, U.S.A.05-2023
CERTIFICATE - GENERAL INSURANCE
THE TRINIDAD & TOBAGO INSURANCE INSTITUTE
45-50 PICTON STREET, PORT OF SPAIN08-2013
CERTIFICATE - COMPUTER TECHNOLOGY
DELTA SOFT TECHNOLOGIES
6 HERBERT STREET, PORT OF SPAIN 08-2005
CERTIFICATE -
ST AUGUSTINE COLLEGE
CORNER OF WANNER & WILSON STREET06-2004
Some College (No Degree) -
DON MIGUEL HINDU SCHOOL
JGVW & 92H DON MIGUEL ROAD, SAN JUAN 09-1992
Skills
- Analytical Thinking
- Strategic Thinking Skills
- Excellent Communication Skills (Verbal And Written)
- Insurance Sales Strategy
- Financial Products Knowledge
- Profitability Evaluations
- Policy Development
- Excellent Administrative Abilities
- Data Entry
- Policy Renewals
- Marketing Strategies
- Insurance Product Expertise
- Accounts Receivable
- Background In Insurance
- Premium Financing
- Delinquent Accounts Monitoring
- Asset Management
- Underwriting Calculations
- Exceptional Recordkeeping Abilities
- Data Entry And Review
- New Policy Quotations
- Pricing Assessments
- Business Growth Strategy
- Cross-Selling Abilities
- Document Management
- Customer Service
- Sales And Support
- Reporting Abilities
- Statement Preparation/Reviews/Reconciliation
- Claims Reporting Systems
- Account Retention
- Risk Management Solutions
- Marine Cargo Shipment Processing
- Compliance and Operational Risk knowledge
- Market Knowledge
- Complaint Handling And Resolution
- Quotes And Sales
- Project Management
- Service Delivery Enhancement
- Complaint Handling And Resolution
- Business Growth Strategy
- Cross-Selling Abilities
- Statement Reviews
- Personal Service Experience
- Requests For Information
- Customer Retention
- Document Management
- Customer Service
- Sales And Support
- Reporting Abilities
- Quotes And Sales
- Service Activity Monitoring
- Statement Preparation
- Claims Reporting Systems
- Schedule Coordination
- Account Retention
- Continuous Improvement Management
- Customer Relations
- Risk Management Solutions
- Business Solutions
- Statement Reconciliation
- Relationship Management
- Project Management
Professional Abilities
- Excellent Filing/Editing Skills
- Typing (45 +WPM)
- Office Procedures
- Telephone Skills
- Super Write (80 WPM)
- Basic Accounting
- Management Skills
- Excellent Customer Service Skills
- Microsoft Office
- DBase III 5.1/6,1
- Word Perfect
References
- Mr. Pretam Samaroo, Guardian Group, Marine Insurance Specialist, 868-226-3704, 868-622-9994
- Ms. Vanya Chesney, Beacon Insurance Company Limited, Insurance Officer II - Sales & Business, 868-341-3152
- Mr. Kevaughn Ragoonanan, Scaffol Plus Limited, Director, 868-688-4216, 868-676-3335
- Mr. Stephan Elliot, Nautica Insurance Brokers, Underwriting Manager, 868-275-8038
- Mr. Matthew Moses, Bell Insurance Services Limited, Director, 868-235-2354, 868-784-7602
Timeline
SALES COORDINATOR
BELLA LUXURY ENTERPRISES
10.2023 - 03.2024
OPERATIONS UNDERWRITER I/MARINE SPECIALIST
BEACON INSURANCE COMPANY LIMITED
07.2011 - 09.2023
ACCOUNT EXECUTIVE
INSURANCE BROKERS WEST INDIES
08.2010 - 07.2011
ACCOUNT EXECUTIVE
RISK RESEARCH LIMITED
11.2007 - 08.2010
ASSISTANT/SUPPORT STAFF
RISK MANAGEMENT SERVICES
09.2007 - 11.2007
CLERICAL/RECEPTIONIST
CLIMATE CONTROL LIMITED
09.2005 - 12.2006
CERTIFICATE -
SYNERGY TRAINING INSTITUTE
CERTIFICATE -
THE INSTITUTES
CERTIFICATE - GENERAL INSURANCE
THE TRINIDAD & TOBAGO INSURANCE INSTITUTE
CERTIFICATE - COMPUTER TECHNOLOGY
DELTA SOFT TECHNOLOGIES
CERTIFICATE -
ST AUGUSTINE COLLEGE
Some College (No Degree) -
DON MIGUEL HINDU SCHOOL
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