Summary
Overview
Work History
Education
Skills
Professional Abilities
References
Timeline
Generic
MELISSA STEPHEN

MELISSA STEPHEN

San Fernando

Summary

To gain employment in an organization that will enable the meaningful application
of my current skills and abilities while simultaneously allowing me opportunities
to grow and develop in my chosen career field. I have over (17) seventeen years of experience and expertise in Underwriting, Clerical and Support Staff.

Overview

19
19
years of professional experience

Work History

SALES COORDINATOR

BELLA LUXURY ENTERPRISES
BONNE ADVENTURE ROAD, GASPARILLO
10.2023 - 03.2024

OPERATIONS UNDERWRITER I/MARINE SPECIALIST

BEACON INSURANCE COMPANY LIMITED
#13 STANMORE AVENUE, PORT OF SPAIN
07.2011 - 09.2023

ACCOUNT EXECUTIVE

INSURANCE BROKERS WEST INDIES
#2 B DERE STREET, PORT OF SPAIN
08.2010 - 07.2011

ACCOUNT EXECUTIVE

RISK RESEARCH LIMITED
SUITE L03 & 025, BRETTON HALL, 16 VICTORIA AVENUE
11.2007 - 08.2010

ASSISTANT/SUPPORT STAFF

RISK MANAGEMENT SERVICES
#7 GRAY STREET, PORT OF SPAIN
09.2007 - 11.2007

CLERICAL/RECEPTIONIST

CLIMATE CONTROL LIMITED
EASTERN MAIN ROAD LAVENTILLE
09.2005 - 12.2006

Education

CERTIFICATE -

SYNERGY TRAINING INSTITUTE
SAN FERNANDO
01-2023

CERTIFICATE -

THE INSTITUTES
720 PROVIDENCE ROAD, MALVERN, PA 19355, U.S.A.
05-2023

CERTIFICATE - GENERAL INSURANCE

THE TRINIDAD & TOBAGO INSURANCE INSTITUTE
45-50 PICTON STREET, PORT OF SPAIN
08-2013

CERTIFICATE - COMPUTER TECHNOLOGY

DELTA SOFT TECHNOLOGIES
6 HERBERT STREET, PORT OF SPAIN
08-2005

CERTIFICATE -

ST AUGUSTINE COLLEGE
CORNER OF WANNER & WILSON STREET
06-2004

Some College (No Degree) -

DON MIGUEL HINDU SCHOOL
JGVW & 92H DON MIGUEL ROAD, SAN JUAN
09-1992

Skills

  • Analytical Thinking
  • Strategic Thinking Skills
  • Excellent Communication Skills (Verbal And Written)
  • Insurance Sales Strategy
  • Financial Products Knowledge
  • Profitability Evaluations
  • Policy Development
  • Excellent Administrative Abilities
  • Data Entry
  • Policy Renewals
  • Marketing Strategies
  • Insurance Product Expertise
  • Accounts Receivable
  • Background In Insurance
  • Premium Financing
  • Delinquent Accounts Monitoring
  • Asset Management
  • Underwriting Calculations
  • Exceptional Recordkeeping Abilities
  • Data Entry And Review
  • New Policy Quotations
  • Pricing Assessments
  • Business Growth Strategy
  • Cross-Selling Abilities
  • Document Management
  • Customer Service
  • Sales And Support
  • Reporting Abilities
  • Statement Preparation/Reviews/Reconciliation
  • Claims Reporting Systems
  • Account Retention
  • Risk Management Solutions
  • Marine Cargo Shipment Processing
  • Compliance and Operational Risk knowledge
  • Market Knowledge
  • Complaint Handling And Resolution
  • Quotes And Sales
  • Project Management
  • Service Delivery Enhancement
  • Complaint Handling And Resolution
  • Business Growth Strategy
  • Cross-Selling Abilities
  • Statement Reviews
  • Personal Service Experience
  • Requests For Information
  • Customer Retention
  • Document Management
  • Customer Service
  • Sales And Support
  • Reporting Abilities
  • Quotes And Sales
  • Service Activity Monitoring
  • Statement Preparation
  • Claims Reporting Systems
  • Schedule Coordination
  • Account Retention
  • Continuous Improvement Management
  • Customer Relations
  • Risk Management Solutions
  • Business Solutions
  • Statement Reconciliation
  • Relationship Management
  • Project Management

Professional Abilities

  • Excellent Filing/Editing Skills
  • Typing (45 +WPM)
  • Office Procedures
  • Telephone Skills
  • Super Write (80 WPM)
  • Basic Accounting
  • Management Skills
  • Excellent Customer Service Skills
  • Microsoft Office
  • DBase III 5.1/6,1
  • Word Perfect

References

  • Mr. Pretam Samaroo, Guardian Group, Marine Insurance Specialist, 868-226-3704, 868-622-9994
  • Ms. Vanya Chesney, Beacon Insurance Company Limited, Insurance Officer II - Sales & Business, 868-341-3152
  • Mr. Kevaughn Ragoonanan, Scaffol Plus Limited, Director, 868-688-4216, 868-676-3335
  • Mr. Stephan Elliot, Nautica Insurance Brokers, Underwriting Manager, 868-275-8038
  • Mr. Matthew Moses, Bell Insurance Services Limited, Director, 868-235-2354, 868-784-7602

Timeline

SALES COORDINATOR

BELLA LUXURY ENTERPRISES
10.2023 - 03.2024

OPERATIONS UNDERWRITER I/MARINE SPECIALIST

BEACON INSURANCE COMPANY LIMITED
07.2011 - 09.2023

ACCOUNT EXECUTIVE

INSURANCE BROKERS WEST INDIES
08.2010 - 07.2011

ACCOUNT EXECUTIVE

RISK RESEARCH LIMITED
11.2007 - 08.2010

ASSISTANT/SUPPORT STAFF

RISK MANAGEMENT SERVICES
09.2007 - 11.2007

CLERICAL/RECEPTIONIST

CLIMATE CONTROL LIMITED
09.2005 - 12.2006

CERTIFICATE -

SYNERGY TRAINING INSTITUTE

CERTIFICATE -

THE INSTITUTES

CERTIFICATE - GENERAL INSURANCE

THE TRINIDAD & TOBAGO INSURANCE INSTITUTE

CERTIFICATE - COMPUTER TECHNOLOGY

DELTA SOFT TECHNOLOGIES

CERTIFICATE -

ST AUGUSTINE COLLEGE

Some College (No Degree) -

DON MIGUEL HINDU SCHOOL
MELISSA STEPHEN