Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Mervyn Bacchus

Dalley Village

Summary

Dedicated and disciplined professional with 18 years of service in the Trinidad and Tobago Prison Service, combining a strong background in security operations, technology coordination, and compliance with formal qualifications in Information Technology (BSc) and an MBA in Digital Technology Management (in progress). Skilled in digital monitoring systems, IT support, and stakeholder communication. Currently pursuing cybersecurity and digital forensics certifications to bridge public security experience with modern IT solutions.

Overview

31
31
years of professional experience

Work History

Prison Officer/Operations Centre Clerk

Trinidad and Tobago Prison Service
Arouca
09.2007 - Current
  • Oversaw the management and operation of digital surveillance and telecommunication systems to maintain institutional safety
  • Supported the maintenance and updating of internal computer databases and digital record systems
  • Liaised with multiple departments and external security agencies to ensure coordinated response to technology or communication issues
  • Trained staff in proper use of monitoring systems and digital tools.

Network Technician

Shekinet Communication Limited
Chaguanas
12.2006 - 08.2007
  • Installed and configured networking hardware for commercial clients.
  • Diagnosed and resolved connectivity issues and supported system upgrades.

Help Desk Assistant

Land Settlement Agency, Housing Development Corporation
Port of Spain
12.2006 - 08.2007
  • Provided technical support to staff on hardware, printers, and peripheral devices.
  • Configured systems to connect users with shared network resources.
  • Managed resolution of software and connectivity challenges.
  • Assisted users with account setup and password resets promptly.

Data Entry Clerk

Customs and Excise Division
Port of Spain
04.1995 - 03.2003
  • Processed customs declarations and maintained data accuracy within the ASYCUDA system.
  • Supported Customs officers in various duties and tasks.

Clerical Assistant

Board of Inland Revenue
Port of Spain
11.1994 - 03.1995
  • Compiling tax information from various businesses
  • Assisting tax officers with various duties.

Education

MBA - Digital Technology Management

University of Bedfordshire
06.2025

BSc - Information Technology (First Class Honours)

University of Bedfordshire
02.2023

Introduction To Packet Tracer -

Cisco Networking Academy
01.2022

CCNA - Introduction to Networks

Cisco Networking Academy
10.2021

Skills

  • Digital surveillance
  • Microsoft Office 365
  • Team collaboration
  • IT support and technical troubleshooting
  • Data integrity and confidentiality management
  • Goal-oriented
  • Effective communication
  • Adaptable

Websites

References

  • Mr. David Prince, Assistant Commissioner of Prisons (Rt'd), Trinidad and Tobago Prison Service, 868-773-1210
  • Mr. Ryan Ramcharan MSc, MCPM, Dip., Deputy Permanent Secretary, Ministry of Social Development and Family Services, 868-777-7954, ramcharanr@gmail.com

Timeline

Prison Officer/Operations Centre Clerk

Trinidad and Tobago Prison Service
09.2007 - Current

Network Technician

Shekinet Communication Limited
12.2006 - 08.2007

Help Desk Assistant

Land Settlement Agency, Housing Development Corporation
12.2006 - 08.2007

Data Entry Clerk

Customs and Excise Division
04.1995 - 03.2003

Clerical Assistant

Board of Inland Revenue
11.1994 - 03.1995

MBA - Digital Technology Management

University of Bedfordshire

BSc - Information Technology (First Class Honours)

University of Bedfordshire

Introduction To Packet Tracer -

Cisco Networking Academy

CCNA - Introduction to Networks

Cisco Networking Academy

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Mervyn Bacchus