Micah Britton Isaac
Port-of-Spain
Summary
Results-driven Operations Support Officer at KCL – Capital Market Brokers Limited, skilled in data analysis and payment processing efficiency. Achieved a 50% reduction in reimbursement backlog while enhancing project coordination and relationship building. Proficient in Microsoft Dynamics 365 and Excel, fostering collaborative teamwork to streamline operations and improve financial accuracy.
Overview
9
9
years of professional experience
Work History
Operations Support Officer
KCL – Capital Market Brokers Limited
09.2022 - Current
- Payment of cheques, online ACH payments and RTGS.
- Verification of Investor funds prior to processing of payments.
- Prepare a file containing all transactions received to process for the day.
- Prepare Investor registers per transaction.
- Preparation of Purchase Order for replenishment.
- Tracking usage and company expenditure.
- Prepare journals daily in Microsoft Dynamics 365 Business Central.
- Preparation of Purchase Order for replenishment.
- Provision of remittance advice to Investor Partnership department daily.
- Assisted with user administration and feature configuration of Business Central.
- Analyze invoice received from vendor to verification activity highlighted and cost.
- Perform data collection in preparation for data migration.
- Help Desk Assistant in the following areas: Microsoft Management, Technical Support in Printer Configuration, Wireless Fidelity and Switches.
- Redesign Business Central documents using Microsoft Report Builder (SQL Server). E.g Purchase Orders, Sales invoice etc.
- Track weekly incoming revenue on Trade Finance Deals for the CFO.
- Provide monthly schedule on Fees and volume completed on Trade Finance Deals for the CFO.
- Track weekly outgoing transfers of investors’ funds to other investment institutions for the CFO.
- Created automatic reporting for facilities, highlighting maturity for each month and 3rd party fees payable using VBA.
- Provide automated workflows using power automate for weekly/daily task.
- Prepare dynamic quarterly report for revenue earned and volume of deals processed per quarter for the CFO using Power Bi.
- Designed a repayment schedule for tracking repayment and issuance of funds for Business Generation Department.
- Perform other operations duties such as liaising with the building Manager regarding issues with the office (AC repairs, Fixing plaster on walls, liaising with custodian).
- Liaise with Courier for collection and drop off documentation. E.g Cheque Deposits, legal documents.
- Created a workflow approval chain for employee leave for Human Resources department using power automate to improve efficiency and to become more eco-friendly.
- Assess documentation received ensuring quality control and due care is adhered to also ensuring signatures and company stamp is on all relevant documents.
- Liaison between KCL and Vendor for customization is necessary and gaps found In Business Central.
- Creation of Stationary Request form to assist in stock checks.
- Creation of Inventory Register for all procured items.
Accounts Officer
KCL – Capital Market Brokers Limited
12.2019 - 08.2022
- Payment of cheques, online ACH payments and RTGS.
- Maintaining Monthly Files of Journals and cheque vouchers in line with KCL's filing policy Tracking usage and company expenditure.
- Tracking usage and company expenditure.
- Prepare journals on a daily basis in Microsoft Dynamics 365 Business Central.
- Preparation of Purchase Order for replenishment.
- Preparation of remittance advices to vendors/clients.
- Review and reconcile invoice discrepancies.
- Record minutes for department meetings.
- Deposits of incoming cheques.
- Maintaining supplier files and statements.
- Process internal transfers with bank accounts.
- Assist with Bank Reconciliation.
- Prepare testing results and assist in critical analysis of the new software for implementation of the Elysys software.
- Conduct tutorial sessions for staff on the new software as well as performed help support tasks post-training of the staff.
- Perform data collection in preparation for data migration.
- Perform administrative duties such as: arranging of meetings and preparing meeting agendas.
- Assisted in mediating between staff and external parties on request and queries.
- Manage timeline delivery of action items for external parties.
- Assisted with user administration and feature configuration.
Accounts Clerk
Ministry of National Security
07.2016 - 07.2018
- Processed all upkeep, travelling, sea blast and subsistence claims for reimbursements, and trained Help co-workers to perform tasks.
- Evaluated Co-workers reimbursement documents and verified accuracy for payment.
- Maintained accurate and complete documentation for all financial department procedures.
- Performed data entry.
- Prepared and adjusted arrears for senior fire officers.
- Reduced backlogged due for reimbursements by 50% from 2006 to 2018.
- Assist Internal Audit with checks to ensure there are no incorrect payments.
- Assisted Clerks in updating pay record cards.
- Assisted the assistant accountant with reconciliation of revenue.
Education
Associate of Science Degree -
05.2025
Information Technology Fundamentals - Certificate
CompTIA ITF+ (SBCS)
01.2024
Advance Junior Accountancy - Diploma
School of Practical Accounting
01.2022
Peachtree - Certificate
School of Business and Computer Science
01.2019
CAPE -
Trinity College
01.2015
CXC -
Trinity College
01.2015
Skills
- Relationship building
- Data analysis skills
- Excel expertise
- Payment processing efficiency
- Project coordination
- Problem-solving abilities
- Creative thinking
- Collaborative teamwork
- Critical analysis
Community Service
- Football at Clint Marcelle Football Academy
- Graphic Design
- Teach Spanish classes NCSE
- Volunteer - Kingdom People Ministries International Building Fund
- Volunteer - The Sports Medic TT, 02/15/16, 06/18/16
Timeline
Operations Support Officer
KCL – Capital Market Brokers Limited
09.2022 - Current
Accounts Officer
KCL – Capital Market Brokers Limited
12.2019 - 08.2022
Accounts Clerk
Ministry of National Security
07.2016 - 07.2018
Associate of Science Degree -
Information Technology Fundamentals - Certificate
CompTIA ITF+ (SBCS)
Advance Junior Accountancy - Diploma
School of Practical Accounting
Peachtree - Certificate
School of Business and Computer Science
CAPE -
Trinity College
CXC -
Trinity College
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