Michael Flemming
IT Technician
Penal,Trinidad and Tobago
Summary
Successful IT Technician offering 20 years of experience in demanding environments focused on producing cutting-edge designs for Technology Industry. Skilled in directing development with creative and performance-oriented approach. Well-organized and customer-focused with proven skills in project management and team leadership.
Overview
24
24
years of professional experience
Work History
IT Consultant
Petroleum Tubulars Services Limited
12 Tank Farm Rd, La Brea
03.2008 - 10.2013
- Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes.
- Streamlined communication channels for increased productivity with effective collaboration tools.
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
Security Officer
Premium Security Services Ltd
91 St Vincent St, Port Of Spain
03.2009 - 08.2011
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
IT Technician
CYB@RON 2000
#9 Winston Campbell St, Gowers Well Road, Fyzabad
04.2007 - 01.2009
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Streamlined IT support processes, resulting in increased productivity within the department.
- Developed and documented standard operating procedures for consistent IT service delivery across the organization.
- Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
Instructor
Ministry Of Education/Servol
91 Frederick Street Port Of Spain
09.1991 - 08.2006
- Improved student comprehension by incorporating diverse teaching methods and materials.
- Boosted student performance by providing individualized support and targeted feedback.
- Enhanced classroom collaboration through the implementation of group projects and team-building activities.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
Special Constable
Port Authority Of Trinidad And Tobago
MF3J+292, Dock Rd, Port Of Spain
11.1989 - 08.1991
- Enhanced public safety by conducting regular patrols and monitoring community events.
- Collaborated with local law enforcement agencies for improved coordination during emergency situations.
- Assisted in the apprehension of suspects by providing timely and accurate information to police officers.
- Improved community relations through active participation in neighborhood meetings and addressing citizen concerns.
- Increased efficiency in handling incidents by maintaining detailed records and documentation of all activities.
- Provided crowd control during large-scale events, ensuring public safety and orderliness.
- Supported crime prevention initiatives by delivering presentations on personal safety and security measures.
Education
No Degree - Science Education
Fyzabad Senior Comprehensive School
Siparia Old Road, Fyzabad07.1985
Skills
- Information Technology Infrastructure
- Systems Architecture Analysis
- Data Analytics
- Wide Area Networking
- Defect Tracking
Timeline
Security Officer
Premium Security Services Ltd
03.2009 - 08.2011
IT Consultant
Petroleum Tubulars Services Limited
03.2008 - 10.2013
IT Technician
CYB@RON 2000
04.2007 - 01.2009
Instructor
Ministry Of Education/Servol
09.1991 - 08.2006
Special Constable
Port Authority Of Trinidad And Tobago
11.1989 - 08.1991
No Degree - Science Education
Fyzabad Senior Comprehensive School