MICHAEL JOHNSON

As a Video Producer at [Agency Name], I spearhead the creation of compelling video content across various formats, from long-form documentaries to engaging short-form social media clips. My role encompasses the entire production lifecycle, including:

• Shooting: Direct and capture high-quality video footage, utilizing advanced camera techniques and equipment to bring creative concepts to life.
• Editing: Craft and refine video content through meticulous editing, incorporating visual effects, sound design, and color correction to ensure a polished final product.
• Producing: Oversee project development from initial concept to final delivery, coordinating with clients, managing schedules, and ensuring alignment with creative and strategic objectives.

My work consistently delivers impactful, on-brand content that drives engagement and resonates with target audiences.

At Webfx , I specialized in producing engaging and impactful content for leading local brands, including Hosein's Roti Shop, Kendall Oil, Moo Milk, Vuze, and Caribbean Airlines. My responsibilities encompass:

• Content Development: Conceptualize and create dynamic video and digital content tailored to the unique needs and branding of each client, ensuring relevance and appeal to target audiences.
• Brand Collaboration: Work closely with clients to understand their vision and objectives, translating these insights into compelling multimedia content that enhances brand visibility and engagement.
• Creative Execution: Utilize advanced production techniques to shoot, edit, and finalize high-quality content, integrating visual storytelling with strategic messaging to achieve desired outcomes.

Through innovative content creation and strategic brand alignment, I drive meaningful connections and elevate brand presence in the Trinidad and Tobago market.

• Concept Development: Evaluated and structured advertising concepts for global clients, ensuring strategic alignment with international market standards across various platforms, including social media, YouTube, and television.
• Visual Editing: Edited and retouched photos for use in magazines and books, applying advanced techniques to enhance visual appeal and meet publication standards.
• Copywriting: Crafted persuasive and engaging copy for advertisements, developing compelling messages that resonate with target audiences and drive effective communication.

• Order Assistance: Managed customer orders for American Home Shield, providing prompt and accurate support to ensure satisfaction and efficiency.
• Inquiry Management: Logged and tracked customer inquiries and complaints, ensuring thorough documentation and resolution of issues.
• Issue Resolution: Addressed and resolved customer concerns, coordinating with contractors as needed to dispatch services and facilitate timely solutions.
• Customer Follow-Up: Conducted follow-up communications with customers to ensure their issues were resolved and their needs were met.
• Team Support: Assisted the senior trainer in mentoring and coaching new team members, contributing to the development of a skilled and knowledgeable customer service team.

• Customer Support: Provided expert assistance to customers in selecting textbooks and stationery items, offering personalized recommendations and ensuring a positive shopping experience.
• Merchandising: Contributed to the organization and presentation of textbooks and stationery products, optimizing product placement and display to enhance visual appeal and drive sales.