Michelle Namsoo
San Fernando
Summary
A banking professional with commitment to high standards and delivering results. Expertise in operational management and customer relations ensures impactful contributions. Focused on team collaboration and adaptable to evolving needs, known for reliability and effective communication.
Overview
41
41
years of professional experience
Work History
Retired Bank Manager
Republic Bank Limited
04.1983 - 03.2024
- Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
- Optimized resource allocation by analyzing branch performance metrics, reallocating resources as needed to maximize results.
Education
Diploma - Business Management
Arthur Lok Jack Global School of Business
NW Mount Hope, Trinidad11-2020
Skills
- Operational efficiency
- Branch administration
- Cash management
- Credit analysis
- Budget Planning
- Problem solving abilities
- Reliability
- Multitasking
- Excellent Coomunication
Timeline
Retired Bank Manager
Republic Bank Limited
04.1983 - 03.2024
Diploma - Business Management
Arthur Lok Jack Global School of Business
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