MICHELLE SAMAROO-DAVID
Sangre Grande
Summary
A dedicated professional who is constantly exploring innovative solutions to business challenges, in an ever-changing global climate. Strong and decisive leader with excellent organizational team-building and planning skills. Capable of managing multiple task simultaneously and maintains uncompromising focus on high quality standards. Focused on sharing the wealth of knowledge acquired from academia and work experience to the future leaders of the country.
Overview
22
22
years of professional experience
Work History
Administrative Assistant (Receiving Allowances for the Post of Facilities Manager)
The University of the West Indies, Teaching and Learning Complex
01.2022 - Current
- Managing the Full Operations of the TLC - Facilities Management, Class and Events Management, Multimedia operations, General Supervision of all Staff and Addressing all Tenancy Issues with occupiers of the TLC (CETL and FST).
- Managed scheduling and coordination of faculty meetings and academic events.
- Streamlined office procedures to enhance operational efficiency and reduce processing time.
- Developed comprehensive reports for departmental activities, ensuring accuracy and clarity.
- Facilitated communication between departments to improve collaboration and information sharing.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Oversaw maintenance operations, ensuring compliance with safety and regulatory standards.
- Coordinated vendor relationships, negotiating contracts to optimize service delivery and costs.
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Administrative Assistant
The University of the West Indies, Teaching and Learning Complex
01.2019 - Current
- Managing the desk of both the Administrative Assistant and the Facilities Manager during his absence.
- Fully managing the Teaching and Learning Complex from January 2022 to present, which includes but is not limited to:
- Effectively managing staff
- Managing all building maintenance (air-conditioning, generator, pumps, elevator)
- All general maintenance and up-keep
- Enforcing adherence to all Covid-19 protocols
- Functioning as the Emergency Director
- Responsible for all multimedia systems, functionality and handing over from contractors
- Managing all meetings, events and examinations at the venue
- Managing all student access to the labs inclusive of providing electronic access through the access control systems
Guest Lecturer / Part-time Assistant Lecturer
The University of the West Indies, St. Augustine Campus
09.2022 - 07.2025
- Department of Management Studies
- Undergraduate Courses:
- Organisational Behaviour
- Human Resource Management
- Human Resource Development
- Organisational Development
- Industrial Relations
- (Responsible for Course Outline, Content Presentation, Exam preparation and Marking of Scripts)
Secretary
The University of the West Indies – Office of the Campus Registrar
01.2011 - 01.2018
- Coordinated administrative tasks, ensuring smooth daily operations within teaching and learning environments.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed scheduling for meetings, workshops, and events, optimizing time allocation for faculty and students.
- Trained new administrative staff in operational procedures and best practices for effective workflow management.
- Facilitated collaboration between academic departments by coordinating inter-departmental communications and activities effectively.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
Certificate - Project Management Professional Certification
Project Management Institute
United Stated Of America07-2025
PhD - Business Administration (Specializing in Human Resource Management)
The University of the West Indies St. Augustine Campus
06.2025
Certificate - Project Management
London International College
01.2025
Certificate - Facilities Management
London International College
01.2024
Certificate - Conflict Resolution
London International College
01.2024
MSc - Management Studies (Specializing in Human Resource Management)
The University of the West Indies St. Augustine Campus
01.2022
Executive Diploma - Building Services Engineering Management
Uniathena Global Education
01.2022
Certificate - Spanish Level 1A, Spanish Level 1B
The University of the West Indies St. Augustine Campus
01.2020
BSc - Management Studies
The University of the West Indies St. Augustine Campus
01.2018
Certificate - Microsoft Office Word 2007
The University of the West Indies St. Augustine Campus
01.2009
Certificate - Effective Business Communication
School of Business and Computer Sciences Mt. Hope
01.2007
Diploma - Human Resource Management
Associate of Business Executives United Kingdom
01.2006
Certificate - Microsoft Office Applications
School of Continuing Studies The University of the West Indies
01.2006
Skills
- Organisational Skills
- Problem-solving Skills
- Team Skills
- Critical thinking Skills
- Attention to Detail
- Leadership Skills
- Employee Engagement
References
Provided on request
Certification
- PMP - Certified Project Management Professional
Publications
·Charles, A, Singh, R., Samaroo-David, M., Ramdeo, S. (2025) Psychological Contract Breach and its Impact on Organizational and Interpersonal Deviance: The Moderating Role of Organizational Trust in Trinidad. AIMS International Journal of Management DOI:10.26573/2025.19.1.1
Timeline
Guest Lecturer / Part-time Assistant Lecturer
The University of the West Indies, St. Augustine Campus
09.2022 - 07.2025
Administrative Assistant (Receiving Allowances for the Post of Facilities Manager)
The University of the West Indies, Teaching and Learning Complex
01.2022 - Current
Administrative Assistant
The University of the West Indies, Teaching and Learning Complex
01.2019 - Current
Secretary
The University of the West Indies – Office of the Campus Registrar
01.2011 - 01.2018
Certificate - Project Management
London International College
Certificate - Conflict Resolution
London International College
MSc - Management Studies (Specializing in Human Resource Management)
The University of the West Indies St. Augustine Campus
Executive Diploma - Building Services Engineering Management
Uniathena Global Education
Certificate - Spanish Level 1A, Spanish Level 1B
The University of the West Indies St. Augustine Campus
BSc - Management Studies
The University of the West Indies St. Augustine Campus
Certificate - Microsoft Office Word 2007
The University of the West Indies St. Augustine Campus
Certificate - Effective Business Communication
School of Business and Computer Sciences Mt. Hope
Diploma - Human Resource Management
Associate of Business Executives United Kingdom
Certificate - Microsoft Office Applications
School of Continuing Studies The University of the West Indies
Certificate - Project Management Professional Certification
Project Management Institute
PhD - Business Administration (Specializing in Human Resource Management)
The University of the West Indies St. Augustine Campus
Certificate - Facilities Management
London International College
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