Mickhela Blackman
55 Sapphire Drive Diamond Vale,Diego Martin
Summary
Self-motivated professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Back-end support specialist, drafting sales reports and producing official documentation. Years of progressive experience managing large sales portfolios and supporting leadership with detailed documentation. Enduring administrative support leader with collaborative approach to problem-solving and task triage. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Administrative Assistant
Rojan Marketing Limited
05.2024 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Liaised between clients and vendors and maintained effective lines of communication.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Graphic Designer
Kelz Printz
08.2019 - Current
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
Cashier
Berrylink/ Digicel
10.2021 - 03.2024
- Phone troubleshooting
- I also work with a range of individuals from different backgrounds and encourage a team building environment
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant Manager
Spade Clothing Store
12.2021 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant Manager
Al Miadah Mini Mart
11.2020 - 07.2021
- Ability to Update the prices in the software
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Cashier
Yips SuperStore
11.2016 - 03.2021
- Cash daily and ensure the register is balanced every afternoon after my shift is over
- Ability to make announcements on the PA system to customers and type any files
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cashier
Movie Town
10.2015 - 06.2016
- Cash daily and also ensure the register is balanced after every shift
- Ability to make announcements on the PA system to customers and type any files
- Great customers, and assist them in any way possible that they are pleased with the service
- I also work with a range of individuals from different backgrounds and encourage a team building environment
Administrative Assistant
Employee Solutions Center
07.2015 - 01.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Personal Assistant
Black Caucus
03.2015 - 12.2015
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
Camera Operator
Synergy TV
01.2015 - 07.2015
- Company Overview: Camera Department
- Interact with a variety of personalities on a daily basis
- I’m often called upon to make individuals comfortable being in front of the camera; an experience that usually makes them nervous
- Being in a dynamic environment like this, team work and flexibility are necessary
- Problem solving, weekly meetings, liaising with colleagues for events and projects and training new staff members were some of the requirements needed for this job
- Camera Department
Singh’s electronics
08.2014 - 11.2014
- Effectively work with a range of individuals from different cultures and backgrounds
- Responded to all customer enquiries, providing support and guidance as required
Camera Operator
Ccn Tv6
08.2014 - 09.2014
- Set up equipment for inside and outside shots.
- Supported multi-camera setups by effectively communicating with other operators to achieve desired coverage during live events or studio recordings.
- Worked with directors to capture desired shots.
- Operated various camera types proficiently, including DSLR, mirrorless, and cinema cameras, ensuring optimal image quality for each project.
Cashier
Buzz Cellular
01.2014 - 01.2014
- Cash daily and ensure the register is balanced every afternoon after my shift is over
- Set up cellular phones, put on screen protectors etc
- Great customers, and assist them in any way possible that they are pleased with the service
- I also work with a range of individuals from different backgrounds and encourage a team building environment
Shoe Locker
10.2013 - 12.2013
- Effectively work with a range of individuals from different cultures and backgrounds
- Responded to all customer enquiries, providing support and guidance as required
- Returned stock to floor and assisted in restocking of products as required
Rihanna Variety Store
07.2011 - 09.2013
- Effectively work with a range of individuals from different cultures and backgrounds
- Responded to all customer enquiries, providing support and guidance as required
- Returned stock to floor and assisted in restocking of products as required
Education
Coursera Online Courses
01.2020
Associate of Arts -
Costaatt Ken Gordon School of Journalism
Port Of Spain01.2018
Servol Life Center
01.2014
South East Port of Spain Secondary School
01.2013
St.Ursula's Girls Anglican School
01.2008
Skills
- Reliable
- Strong Organization
- Approachable
- Friendly
- Energetic
- Flexible
- Team player
- Strong work ethic
- Management skills
- Ability to multitask
- Excellent Communication skills
- Microsoft Office
- Month-end reporting
- Invoice Processing
Accomplishments
- Student Council
- President of Finance for Junior Achievers
Studentworkplacements
- Intern at CCN TV6 Newsroom, 3 weeks
- Secondary School Short Film festival assistant lecturer, 1 week
Hobbiesandaffiliations
Acting and Writing
Professionalreferences
- Carlton Manswell, 868-336-9562
- Farah Friday, 623-1711
Attributes
- Reliable: Commended reliability demonstrated by completion of all shifts.
- Enthusiastic: Always willing to build morale and improve the work environment.
- Adaptable: High levels of flexibility allow adaptation to demands of a highly competitive and demanding industry.
Certification
CXC O'LEVELS
- Engligh A (2)
- Mathematics (3)
- Principle of Business (3)
- Principle of Accounts (3)
- Certificate in Film and Video Production
- Certificate in Television Production
- Certificate in Voice and Speech Training
- Certificate in Information Technology
- Certificate in Introduction in Phycology
- Certificate in Presentation Skills
- Certificate in Introduction in International Criminal Law
Timeline
Sales Administrative Assistant
Rojan Marketing Limited
05.2024 - Current
Assistant Manager
Spade Clothing Store
12.2021 - 03.2024
Cashier
Berrylink/ Digicel
10.2021 - 03.2024
Assistant Manager
Al Miadah Mini Mart
11.2020 - 07.2021
Graphic Designer
Kelz Printz
08.2019 - Current
Cashier
Yips SuperStore
11.2016 - 03.2021
Cashier
Movie Town
10.2015 - 06.2016
Administrative Assistant
Employee Solutions Center
07.2015 - 01.2016
Personal Assistant
Black Caucus
03.2015 - 12.2015
Camera Operator
Synergy TV
01.2015 - 07.2015
Camera Operator
Ccn Tv6
08.2014 - 09.2014
Singh’s electronics
08.2014 - 11.2014
Cashier
Buzz Cellular
01.2014 - 01.2014
Shoe Locker
10.2013 - 12.2013
Rihanna Variety Store
07.2011 - 09.2013
Servol Life Center
South East Port of Spain Secondary School
St.Ursula's Girls Anglican School
Coursera Online Courses
Associate of Arts -
Costaatt Ken Gordon School of Journalism
Similar Profiles
Rohan ShresthaRohan Shrestha
Restaurant Team Member at Rojan ShresthaRestaurant Team Member at Rojan Shrestha
Mayank PareekMayank Pareek
Sap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private LimitedSap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private Limited
Chevarat PetcharatChevarat Petcharat
Factory Manager at Pro Mass Marketing Company LimitedFactory Manager at Pro Mass Marketing Company Limited