Milcah George
Princes Town
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Medical Administrative Assistant
Central Imaging Centre
01.2022 - 04.2023
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling both in person and over the phone.
- Enhanced office efficiency by organizing and maintaining comprehensive medical records for easy retrieval by healthcare providers.
- Organized paperwork such as charts and reports for office and patient needs.
Customer Service Representative
Best Destinations Tours and Travel
11.2018 - 08.2019
- Coordinating individual and group travel itineraries.
- Issued tickets, managed and maintained customer bookings using online platforms.
- Enhanced customer service experience by efficiently resolving queries and providing support where necessary.
Data Entry Clerk
Land Settlement Agency
06.2018 - 09.2018
- Entered, organized and managed alphanumerical data on company CMS for ease of access.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Supported various departments with ad hoc data entry requests, enabling them to make informed decisions based on accurate information.
Education
Bachelor of Arts - Linguistics And Literature
University of The West Indies
St. Augustine, Trinidad And Tobago09.2023
South East Port of Spain Secondary School
06.2017
South East Port of Spain Secondary School
06.2015
Skills
- Social Media Content Writer (Instagram, Facebook and TikTok)
- Public speaking abilities
- Research
- Content Development
- Creative Writing
- Organizational Skills
- Intermediate Proficiency in Microsoft Office
Accomplishments
- Head Prefect at South East Port- of- Spain, 04/2017, 06/2017
- Valedictorian for class of, 06/2015
- Participated in Model United Nations Conference/ Debate, 03/2016, 04/2016
- Intervarsity Christian Fellowship Vice President Spiritual Formation, 09/2021, 06/2022
Personal Information
Date of Birth: 02/11/97
References
- Donna Niles-Marcelle, 786-5269
- Annmarie Jessop, 706-6999
Hobbies and Interests
- Monologue writing
- Reading
Affiliations
- Krowned Queens Academy
Timeline
Medical Administrative Assistant
Central Imaging Centre
01.2022 - 04.2023
Customer Service Representative
Best Destinations Tours and Travel
11.2018 - 08.2019
Data Entry Clerk
Land Settlement Agency
06.2018 - 09.2018
Bachelor of Arts - Linguistics And Literature
University of The West Indies
South East Port of Spain Secondary School
South East Port of Spain Secondary School
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