Monique Letren
Diamond Vale
Summary
Dynamic professional with a proven track record of exceeding employer expectations and delivering high-quality results. Expertise in fostering collaboration and teamwork, facilitating an environment that drives productivity. Strong communication skills and a commitment to exceptional service support the achievement of organizational goals. Eager to leverage continuous learning for ongoing professional development.
Overview
13
13
years of professional experience
Work History
Administrative Manager
Econo Car Rentals Limited
Port Of Spain
07.2019 - Current
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Monitored office supplies to replenish needed inventory before depletion.
- Directed and oversaw office personnel activities.
- Identified and solved problems to enhance management and business direction.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Pitched in to help with office tasks during busy periods and staff absences.
- Tracked and analyzed expenditures to deliver budgets and financial reports.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Identified needs of customers promptly and efficiently.
- Processed vehicle accident claims for insurance submission.
- Organized vehicle claims into a structured filing system.
- Ensured efficient settlement of submitted claims by maintaining timely follow-ups.
- Maintained punctuality in paying suppliers.
- Enforced company's rules and regulations, distributing memos when necessary.
Continuous Assessment Component (CAC) Assistant
Diamond Vale Government Primary School
Diamond Vale
09.2014 - 05.2016
- Facilitated engagement in educational tasks.
- Supported educators in maintaining classroom order.
- Implemented interactive sessions to enhance student learning.
- Assisted in evaluating student assessments.
- Maintained a secure environment for students.
- Participated in preparing educational materials.
Cashier (CRS)
Kappa Drugs
Glencoe
08.2014 - 09.2014
- Assisted customers in locating specific products.
- Processed cash and credit card transactions efficiently.
- Delivered effective guidance on product and service options to customers.
- Completed refund transactions with precision and accuracy.
- Reconciled cashier drawer balances.
- Ensured tidiness of checkout counters and registers.
- Provided exceptional customer service through active listening and engagement skills.
- Maintained accurate pricing checks for scanned items at checkout.
Camp Counselor
Champions on the Rise Summer Camp
Diamond Vale
07.2013 - 08.2013
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Coordinated with other counselors and staff to adapt programs to weather conditions or other unforeseen circumstances.
- Designed and implemented engaging camp programs aligning with organizational goals and camper interests.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
- Developed and maintained relationships with parents and guardians, providing updates and addressing concerns.
Sales Clerk
Bhagon’ s Drugs
Port of Spain
12.2012 - 12.2012
- Resolved questions on product specifications, costs, and stock levels.
- Assessed floor displays to restock merchandise.
- Bagged or packaged purchases and wrapped gifts.
- Assisted customers by understanding their preferences.
- Arranged merchandise on shelves and racks in visually appealing layouts.
Camp Counselor
Champions on The Rise Summer Camp
Diamond Vale
07.2012 - 08.2012
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Coordinated with other counselors and staff to adapt programs to weather conditions or other unforeseen circumstances.
- Designed and implemented engaging camp programs aligning with organizational goals and camper interests.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Clerical Assistant
National Library And Information System Authority
Port of Spain
- Operated photocopiers, scanners, and personal computers.
- Answered and directed phone calls to appropriate staff members.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Performed data entry tasks with accuracy and speed.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Greeted visitors and customers in a friendly, professional manner.
- Facilitated the return process for borrowed books.
- Processed and distributed new membership cards to library patrons.
- Categorized and shelved returned books accurately.
Education
Bachelor of Education - Primary Education
University of Trinidad And Tobago
Tamana 11-2022
High School Diploma -
Diego Martin Central Secondary School
Diego Martin06-2013
Diamond Vale Government Primary School
Diamond Vale, Diego Martin01.2008
Skills
- Recordkeeping and reporting
- Administrative support
- Critical thinking
- Workflow planning
- Organization and multitasking
- Policy and procedure modification
- Payroll and budgeting
- Office supervision
- Verbal and written communication
- Customer service management
- Expense reporting
- Budgeting and expense monitoring
Hobbies and Interests
- Swimming
- Singing
- Reading
- Gardening
- Cooking
- Baking
Personal Information
Date of Birth: 10/19/96
Accomplishments
- Graduated from University with Honors ( Magna Cum Laude)
References
References available upon request.
Timeline
Administrative Manager
Econo Car Rentals Limited
07.2019 - Current
Continuous Assessment Component (CAC) Assistant
Diamond Vale Government Primary School
09.2014 - 05.2016
Cashier (CRS)
Kappa Drugs
08.2014 - 09.2014
Camp Counselor
Champions on the Rise Summer Camp
07.2013 - 08.2013
Sales Clerk
Bhagon’ s Drugs
12.2012 - 12.2012
Camp Counselor
Champions on The Rise Summer Camp
07.2012 - 08.2012
Clerical Assistant
National Library And Information System Authority
Bachelor of Education - Primary Education
University of Trinidad And Tobago
High School Diploma -
Diego Martin Central Secondary School
Diamond Vale Government Primary School
Similar Profiles
ALLESHA N. ROBINSONALLESHA N. ROBINSON
Operations and Customer Service Officer at Island Car Rentals LimitedOperations and Customer Service Officer at Island Car Rentals Limited
John NugeraJohn Nugera
Rental Sales Agent at East Coast Car RentalsRental Sales Agent at East Coast Car Rentals
Bright OclooBright Ocloo
Chauffeur at JMPL Car RentalsChauffeur at JMPL Car Rentals