Summary
Overview
Work History
Education
Skills
Technological Platforms Knowledge
Awards
References
Timeline
Generic
Mya-MARIE BERMENT

Mya-MARIE BERMENT

Summary

I am a devoted and achievement-oriented professional with a robust academic background in business, project execution and marketing. I earned a Bachelor's degree in International Business with a specialization in project execution. i would have then pursued a Masters in Marketing Management. While I am in the final stages of completing one remaining exam, I have successfully completed all coursework and capstone projects. These accomplishments are substantiated by an available unofficial transcript. Drawing upon my expertise in project execution and marketing, I am committed to enhancing organizational efficiency and ensuring long-term success. My skill set encompasses strategic thinking, project management, analytical proficiency, adaptability to dynamic business environments, strong communication skills, and a sharp awareness of market trends. Acknowledged for my leadership attributes and unwavering commitment to achieving tangible results, I am well-positioned to make a meaningful contribution to organizational success. I am excited about the opportunity to contribute my skills and enthusiasm to your organization, known for its commitment to efficiency and excellence. I am confident that my diverse background and passion for marketing and business as a whole, can make me a valuable asset to your team.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Guardian Group
06.2022 - Current
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Implemented and developed customer service training processes.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • AS400 proficient- beneficiary changes, surrenders, partials etc.
  • Updated account information to maintain customer records.

Digital creator, assistant

HOUSE OF BAALI
01.2022 - Current
  • Conducted extensive research on industry trends to stay current on emerging technologies, ensuring cutting-edge designs for clients'' projects.
  • content creation and direction- reels, photos etc

Independent Model and Content Creator

Self-employed
01.2021 - Current
  • Gained exposure for smaller businesses by modeling for local boutiques and designers, ultimately increasing their sales.
  • Networked with industry professionals at events, fostering valuable relationships that led to future opportunities.
  • Participated in video shoots to promote fashion and beauty products.


Businesses, Brands and Designers worked for:

· Tribe Carnival

· Bliss Carnival - Nakita Hyatali, Chandra Maharaj, Richard Dookhdeen, Kris N Lu Designs, Gail Cabral, Lana Nobrega

· Elektra

· Cedros Bay Cosmetics

· Guiltless

· Caribé

· Carib

· Charu Lochan Dass

· Tropix Swim

· Anya Elias

· Salon Essentials

Customer Service representative

Aldo Shoes
11.2022 - 05.2022

Customer service representative- Intern

Guardian Group
06.2021 - 09.2021

Education

Master of Marketing Management -

Arthur Lok Jack Global school of Business
Trinidad, Tobago
01.2023

Bachelor of International and Sustainable Business, Project management -

Arthur Lok Jack Global school of Business
Trinidad, Tobago
01.2022

7 CSEC Passes (I-II) -

Corpus Christi College
Trinidad, Tobago
01.2018

Skills

  • Content creation
  • Agile
  • Communication
  • Time management
  • Functional in Microsoft Applications
  • Planning
  • Organizational skills
  • Punctuality
  • Copywriting
  • Fast learner
  • Creative direction

Technological Platforms Knowledge

  • Office (Word, Excel, Power Point)
  • Canva
  • Capcut

Awards

  • Dean’s list UWI, Semester I (2019/2020)
  • Dean’s list UWI, Semester I & II (2020/2021)
  • Head of the choir (2016-2018)
  • Honour Roll, Arthur Lok jack GSB semester I & II (2O20/2021)
  • Student Ambassador Arthur Lok jack GSB (2019) & Corpus Christi College (2018)

References

Mandy Jagdeo-Nunes, Team Leader, 740-1604, Guardian Group, West Moorings

Timeline

Customer Service representative

Aldo Shoes
11.2022 - 05.2022

Customer Service Representative

Guardian Group
06.2022 - Current

Digital creator, assistant

HOUSE OF BAALI
01.2022 - Current

Customer service representative- Intern

Guardian Group
06.2021 - 09.2021

Independent Model and Content Creator

Self-employed
01.2021 - Current

Master of Marketing Management -

Arthur Lok Jack Global school of Business

Bachelor of International and Sustainable Business, Project management -

Arthur Lok Jack Global school of Business

7 CSEC Passes (I-II) -

Corpus Christi College
Mya-MARIE BERMENT