Narendra Biptah

• Directly managed teams >300 persons of various skill levels incorporating training, motivation and performance management
• Mentorship - appointed mentor to Engineers-in-Training with 10 team members successfully completing programme
• Directly managed the commissioning and maintenance of ALL assets associated with the power grid for a customer base of 150000 residing in the East/North Eastern zone of Trinidad
• Prepared and managed annual budget (capital and recurrent) >$150M TT
• Manage several subsections dedicated to executing works to achieve strategic goals of the organization, i.e. Maintenance Planning, Substations and Projects, Overhead Lines Maintenance and Construction and Emergency sections
• Fleet Management - managed fleet operations for 45 vehicles. This is inclusive of implementing a 5-tier vehicle maintenance system to ensure >90% fleet availability
• Manage Work Planning and Scheduling system to efficiently execute works in consideration to backlog and in accordance to priority and resource availability. Improvement in productivity of workforce >30%
• Review monthly performance to ensure compliance to regulatory standards and corporate mandates
• Established performance objectives for employees and facilitated the implementation of an online performance management system (PeopleSoft EMIS). All objectives were aligned to KPIs which were clearly defined and communicated to staff members.
• Manages all procurement of goods and services while ensuring compliance to statutory and corporate mandates. Presently reviewing all processes to revise and align to new Procurement Legislation under the purview of the OPR
• Reviews and recommends all purchasing for goods and services (>$20M TT)
• HSE - Directly responsible for ensuring all HSE policies and practices are adhered to. Conducts accident investigation to thoroughly establish root causes and implement systems to prevent recurrence
• Contract Management - manages contract for services in excess of $15M TT

Driver of Digital Transformation of various processes

• Overtime Application and Tracking : replaced paper based system with an online (Microsoft Forms), fully automated application process flow. Data analytics is facilitated via Power Automate and Power BI. Implementation has resulted in >20% reduction in overtime expenditure
• Condition Monitoring of Plant and Equipment : replaced paper based system of survey and recording plant/asset condition with online system (ARCGIS Surveys123). Data analytics facilitated by Power BI which has contributed to >90% reduction of priority 1 defects within 3 months
• Reliability of Supply to Customers : transformed analysis of grid performance using Power BI to establish trends and implement strategies to improve customer satisfaction reflected in reliability indices

• Directly managed teams >200 persons of various skill levels incorporating training, motivation and performance management
• Directly managed the commissioning and maintenance of ALL assets associated with the power grid for the entire island of Tobago with a customer base of 32000 e.g. New ANR Robinson Airport supply (>$10M TT), Courland Bay 33/12kV Power Transformer (10M TT), Studley Park Storage Facility ($1M TT)
• Prepared and managed annual budget (capital and recurrent) >$75M TT
• Fleet Management - revised existing software systems to accurately record and track fleet performance for 35 vehicles. This is inclusive of implementing a 5-tier vehicle maintenance system to ensure >90% fleet availability
• Fully implemented a Work Planning and Scheduling system to efficiently execute works in consideration to backlog and in accordance to priority and resource availability. Improvement of productivity >35%
• Collaborated with state agencies (THA, EIDECOT, DIQE, WASA, TSTT) and other third party companies in executing and coordinating works
• Established performance objectives for employees and facilitated the implementation of an online performance management system (PeopleSoft EMIS). All objectives were aligned to KPIs which were clearly defined and communicated to staff members
• Project Management - prepared TTEC's 5-year development plan to achieve strategic goals. For all major projects, comprehensive Project Initiation Documents (PIDs) were prepare justifying project scope, purpose, benefits, stakeholders, risks, costs and timeline.
• Fully designed and implemented a Procurement Structure and workflow to address the department's tendering and quotation requirements- inclusive of creation of digital tendering/quotation mailboxes, definitions and establishment of administration, assessment and award teams and clear guidelines for procurement limits for goods and services
• HSE - Directly responsible for ensuring all HSE policies and practices are adhered to. Implemented continuous monitoring systems which resulted in reductions in non-conformance rates of >20%.

• Directly managed teams >100 persons /crews of various skill levels incorporating training, motivation and performance management
• Prepared and directly managed annual budget (recurrent and capital) valued >$40M TT
• Directly collaborated with Government and state agencies in processing requests for public lighting throughout Trinidad and Tobago
• Accountable for the application and expenditure of Public Sector Investment Programme (PSIP) funds to facilitate the execution of Government initiated projects
• Directly responsible for the construction and maintenance of ALL street lighting (>250000) and recreational ground facilities (>400)
• Managed and completed 25 recreation facility project (>$30M TT) and major roadway lighting projects (Curepe Interchange $15M TT, Reinzi Kirton Highway $15M TT, Point Fortin Highway $20M TT), all within budget and time lines.
• Completed detailed manpower planning exercise involving considerations to job requirements, employee skill level, gap analysis, financial implications and risk analysis. Proposals were reviewed, approved and fully implemented.
• Initiated and implemented to use of industry best software application used for lighting designs (DIALUX)

Maintenance Planner

• Directly managed teams >20 persons of various skill levels incorporating training, motivation and performance management
• Researched, prepared and implemented maintenance philosophies in accordance to industry standards and manufacturer recommendations
• Managed and executed the survey of plant and grid to establish condition and implement systems to monitor same using a combination of preventative, predictive and corrective maintenance activities.
• Implemented a Computerized Maintenance Management System (CMMS) used to optimize operations and reduce human resource dependency
• Fully implemented Reliability Centered Maintenance philosophy/strategy resulting in operations costs savings in excess of >$10M TT yearly.
• Fully implemented a Work Planning and Scheduling structure, which facilitated efficient analysis of backlog works, prioritizing same and scheduling of works in consideration to human, material, equipment and financial resource availability. This contributed to >35% improvement in staff productivity and reduction of operational cost >$25M TT yearly
• Directly responsible for Tendering and Procuring of assets and recurring services in full adherence to organization policies and processes. Tenders and Procurement directly responsible for >$25M TT yearly
• Directly responsible for coordinating works with all other utilities

Utilization Engineer

• Directly managed teams >25 persons of various skill levels incorporating training, motivation and performance management
• Directly responsible for the design, upgrade and review of the power grid to ensure accommodation of load growth and reliability of supply
• Directly responsible for generating revenue (>$100M TT ) by processing ALL customer requests for supply and other services yearly
• Engaged other state agencies and third party organizations (Various Government Ministries, WASA, TSTT, FLOW, Digicel) in coordinating and executing works.
• Directly involved in implementing various online systems to record, monitor and process customer requests

Substation Engineer

• Directly managed teams >20 persons/ crews of various skill levels incorporating training, motivation and performance management
• Managed all major projects associated with Substations inclusive of St Augustine Substation Upgrade ($30M TT), Replacement of all 33kV Circuit Breakers ($10M TT), Upgrade of various 12kV Circuit Breaker board ($25M TT)
• Communicated with several foreign manufacturers in commissioning and troubleshooting major assets

Overhead Lines Engineer

• Directly managed teams >40 persons/crews of various skill levels incorporating training, motivation and performance management
• Construction and maintenance of infrastructure to facilitate customer requests and the reliability of supply to customers
• Managed the immediate response to emergency reports made by customers