Naresha Baboolal
Summary
Detail-oriented professional with proven skills in office management, communication, and customer service. Known for enhancing client relationships and maintaining organized systems to support efficient operations.
Overview
10
10
years of professional experience
Work History
Secretary
Main Road Auto Clinic Ltd
Ramai Tr, Debe
08.2024 - Current
- Managed daily office operations and scheduling for efficient workflow.
- Assisted with correspondence and communication between departments.
- Maintained filing systems and organized documents for easy access.
- Handled phone calls and inquiries, providing information to clients and staff.
- Processed invoices and managed office supplies to ensure availability.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
Sales Representative
Expose Stationery Supplies
Debe
01.2016 - 08.2024
- Managed customer inquiries and provided product information for stationery supplies.
- Developed strong relationships with clients to enhance customer loyalty and retention.
- Conducted product demonstrations to showcase features and benefits of stationery items.
- Collaborated with team members to ensure effective inventory management and organization.
- Processed orders accurately and efficiently using company software systems.
- Trained new sales staff on product knowledge and sales techniques for success.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Analyzed customer feedback to improve products and services.
Education
High School Diploma -
Scholars Educational Academy
Munroe Rd, CunupiaSkills
- Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong data entry skills, with attention to detail
- Excellent written and verbal communication
- effective time management and organizational abilities
- ability to work independently and as part of a team
- adaptability and willingness to learn new systems and processes
References
References available upon request.
Timeline
Secretary
Main Road Auto Clinic Ltd
08.2024 - Current
Sales Representative
Expose Stationery Supplies
01.2016 - 08.2024
High School Diploma -
Scholars Educational Academy
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