Nicholas Gonzales
Port of Spain,POS
Summary
Adept at enhancing operational efficiency and team productivity, my tenure at The National Gas Company of Trinidad & Tobago showcased my ability to master new technologies and foster a culture of continuous improvement. With a knack for diagnostics and troubleshooting paired with exceptional relationship-building skills, I significantly improved customer satisfaction and equipment lifespan.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Dynamic individual with hands-on experience in the energy sector and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Custody Transfer & S.C.A.D.A. Technician
The National Gas Company of Trinidad & Tobago
01.2005 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Information Technology
University of Bedfordshire
United Kingdom05-2025
MBA - Oil And Gas Management
University of Bedfordshire
United Kingdom08-2023
Certificate/Diploma - Industrial Maintenance
Metal Industries Company
Macoya Industrial Estate05-2005
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Customer Relations
- Following safety practices
- Analytical/Scientific Software
- Project Support
- Computer-assisted diagnostics
- Project Management
- OSHA Compliance
- Quality Control
- Mechanical Knowledge
- Preventive Maintenance
- Relationship Building
- Performance Improvement
- Issue Resolution
- Mechanical Aptitude
- Instrument Calibration
- Equipment Calibration
- Plant Operations Support
- Environmental Compliance
- Equipment Installation
- Diagnostics and troubleshooting
Affiliations
- Trinidad & Tobago Automobile Sports Association Motorcycle Safety Officer
Certification
Supreme Consulting Services
Effective Supervision for Enlightened Performance Sep 2008
Arthur Lok Jack
Mastering Supervisory Skills Workshop June 2014
University of Trinidad and Tobago
Technical Report Writing Sep 2016
Motorcycle Racing & Racing Coach
Locally I have been crowned the Trinidad & Tobago Motor Cycle Racing Two time Champion. I have raced regionally within the caribbean; Jamaica, Guyana and Barbados. Recently I started a Motorcycle Riding School "Apexracing868" training from beginners to advance riding techniques
Timeline
Custody Transfer & S.C.A.D.A. Technician
The National Gas Company of Trinidad & Tobago
01.2005 - Current
Supreme Consulting Services
Effective Supervision for Enlightened Performance Sep 2008
Arthur Lok Jack
Mastering Supervisory Skills Workshop June 2014
University of Trinidad and Tobago
Technical Report Writing Sep 2016
Bachelor of Science - Information Technology
University of Bedfordshire
MBA - Oil And Gas Management
University of Bedfordshire
Certificate/Diploma - Industrial Maintenance
Metal Industries Company
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