Nicole West Thomas
Arima
Summary
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.
Overview
2026
2026
years of professional experience
Work History
Ration Room Officer
Trinidad and Tobago Prisons Service
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved department efficiency by streamlining and implementing policies and processes.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Facilitated collaboration between departments, improving efficiency and effectiveness in handling cross-jurisdictional cases.
- Mentored junior officers, providing guidance and support to foster professional development and career progression.
- Enhanced officer safety with introduction of new protective gear and safety protocols.
- Improved team morale and performance with consistent feedback and recognition of achievements.
- Ensured compliance with national and local laws through regular policy reviews and updates.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
Prisons Officer II
Trinidad and Tobago Prison Servicd
05.1994 - Current
Education
Participation - Emotional Intelligence
Public Service Academy/ Government Training Centre
ChagauramasParticipation - Facilities Management
School of Higher Education
San Fernando2012
Participation - Management And Staff Development
Trinidad And Tobago Prison Service
Port Of Spain2011
Diploma -
Trinidad And Tobago Hospitality And Tourism Instit
Chagauramas2003
Skills
- Batch leader for over 10 years before promotion
- Officer in Charge of the Food Service
- Compliant officer
- Investigating officer
Timeline
Prisons Officer II
Trinidad and Tobago Prison Servicd
05.1994 - Current
Ration Room Officer
Trinidad and Tobago Prisons Service
Participation - Emotional Intelligence
Public Service Academy/ Government Training Centre
Participation - Facilities Management
School of Higher Education
Participation - Management And Staff Development
Trinidad And Tobago Prison Service
Diploma -
Trinidad And Tobago Hospitality And Tourism Instit
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