NICOLETTE SANKAR
Couva
Summary
Resourceful Business Operations Assistant with 10 years of experience. Known for high productivity and efficient task completion. Specialize in process optimization, data analysis, and project management. Excel in communication, problem-solving, and adaptability, ensuring seamless operations in fast-paced environments.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Business Operations Assistant II
The Ministry of Finance
01.2024 - Current
- Organized and maintained records, ensuring accurate documentation of health programs.
- Facilitated communication between departments to enhance operational workflows.
- Managed office supplies inventory, ensuring availability for daily operations.
- Supported the preparation of reports and presentations for internal meetings.
- Assisted in training new staff on operational procedures and office systems.
- Performed research activities to assist in decision-making processes within the department.
- Assisted in designing training programs for employees to enhance their skillsets relevant for the job.
- Sat on Evaluation Committees and prepared Evaluation Reports
- Prepared Quarterly and Annual Financial Reports
- Prepared all internal PSIP Reports
- Worked closely with human resources to support employee management and organizational planning.
Business Operations Assistant II
THE MINISTRY OF HEALTH
06.2022 - 01.2024
- Preparing a variety of documents namely: letters, memoranda, minutes, report spreadsheets utilizing appropriate software.
- Carrying out research and calculating statistic data based on same for presentation to Top Management (Chief Medical Officer, Permanent Secretary etc.).
- Managing 35 staff members acting as Safety Wardens within the organization.
- Assisting with the procurement of supplies needed for the unit.
- Preparing weekly, monthly, quarterly, yearly and achievement reports for management.
- Creating and maintaining a file register for the unit.
- Tracking all incoming and outgoing correspondence for the unit.
- Serving as a liaison between the unit, inter-ministerial departments, stakeholders, and external organizations.
- Responsible for organizing all internal training activities for the unit.
- Sitting member of the Ministry's Health and Safety Committee.
- Assisted in managing schedules and appointments for department personnel and stakeholders.
- Facilitated communication between departments to enhance operational workflows.
Business Operations Assistant II
THE MINISTRY OF COMMUNITY DEVELOPMENT, CULTURE AND THE ARTS
03.2020 - 03.2021
- Preparing a variety of documents namely: letters, memoranda, minutes, report spreadsheets utilizing appropriate software.
- Assisting with the procurement of supplies needed for the Centre. Acquiring a minimum of three quotations from various suppliers and creating a comparative spreadsheet to ensure the best option is chosen.
- Supervising Undergraduate Interns and Drivers for the Unit.
- Maintaining the Monthly Calendar for Staff Placement within the East Main Mediation Centre and Sub-Offices.
- Assisting with maintaining the Centre's Digital Log and keeping records of all Mediation Sessions. Maintaining the highest level of confidentiality with regard to Mediation Sessions and the files that correspond with them.
Business Operations Assistant I
THE MINISTRY OF COMMUNITY DEVELOPMENT, CULTURE AND THE ARTS
07.2014 - 02.2020
- Assisting with payments of Bills - Processing of claim forms and invoices.
- Preparing a variety of documents namely: letters, memoranda, minutes, report spreadsheets utilizing appropriate software.
- Preparing weekly, monthly, quarterly, yearly and achievement reports for management.
- Supervising Undergraduate Interns and Drivers for the Unit.
- Attending Site Visits and assisting in the distribution of Tender Packages. Recording details of attendees and information shared at Site Visit. Facilitating Tender Package Return at main office after distribution.
- Serving as a liaison between the unit, contractors, stakeholders and other organizations.
- Initiates, organizes and executes all staff events.
- Greets visitors and guided them accordingly.
- Records, transcribes and distributes minutes of meetings.
- Arranges ground transport for Unit on a daily basis.
- Answers Phone Calls on behalf of the Ministry.
Undergraduate Assistant
THE MINISTRY OF COMMUNITY DEVELOPMENT, CULTURE AND THE ARTS
07.2013 - 09.2013
- Prepared documents such as memos, reports, letters, and presentations.
- Trained other undergraduate assistants on proper procedures for completing tasks within their job description.
- Conducted data entry and analysis on spreadsheets.
- Supported cultural programs and community initiatives through effective administrative assistance.
- Assisted in preparing reports and documentation for government projects and initiatives.
Education
BSc. - Public Sector Management
The University of The West Indies
St. Augustine 09.2012 - 07.2015
C.A.P.E Unit I and II - Communication Studies, Caribbean Studies, Biology, Geography, Literature
Providence Girls’ Catholic School
06-2012
C.X.C - English A, English B, Mathematics, Geography, Biology, Physics
Providence Girls’ Catholic School
06-2010
Skills
- Proficient in the use of Microsoft Office Suite
- Strong Interpersonal Skills
- Efficient Time Management
- Report writing
- Project coordination
- Procurement processes
- Compliance management
- Operations management
- Stakeholder engagement
Community Service
- Member of the St. Vincent De Paul group (2009-2010)
- Volunteer at the St. Andrews' Home for the aged (2005-2010)
- Alter Server at the Church of the Nativity (2009-2016)
- Charitable contributions to various Orphanges (2020 - Presently)
References
References available upon request.
Timeline
Business Operations Assistant II
The Ministry of Finance
01.2024 - Current
Business Operations Assistant II
THE MINISTRY OF HEALTH
06.2022 - 01.2024
Business Operations Assistant II
THE MINISTRY OF COMMUNITY DEVELOPMENT, CULTURE AND THE ARTS
03.2020 - 03.2021
Business Operations Assistant I
THE MINISTRY OF COMMUNITY DEVELOPMENT, CULTURE AND THE ARTS
07.2014 - 02.2020
Undergraduate Assistant
THE MINISTRY OF COMMUNITY DEVELOPMENT, CULTURE AND THE ARTS
07.2013 - 09.2013
BSc. - Public Sector Management
The University of The West Indies
09.2012 - 07.2015
C.A.P.E Unit I and II - Communication Studies, Caribbean Studies, Biology, Geography, Literature
Providence Girls’ Catholic School
C.X.C - English A, English B, Mathematics, Geography, Biology, Physics
Providence Girls’ Catholic School