Summary
Overview
Work History
Education
Skills
References
Affiliations
References
Timeline
Generic

NIGEL A. BAPTISTE

Senior Receivables Specialist
St. Augustine

Summary

Results-driven Senior Credit Relations Officer with over 22 years of proven success managing credit portfolios, strengthening client relationships, and consistently exceeding performance targets. Skilled in credit evaluation, risk mitigation, and team leadership, with a strong focus on compliance and customer satisfaction.

Overview

23
23
years of professional experience

Work History

CREDIT RELATIONS OFFICER

PBS TECHNOLOGIES
04.2002 - Current
  • Analyzed customer's financial statements using comparative analysis, to maximize payment for the creditor by working with the organization.
  • Performed credit investigation on existing accounts and performed Z-Score on financial statement data for potential credit limit increases.
  • Meet weekly with Credit Manager, sales and the director of finance on resolution of past due accounts and credit issues.
  • Minimized bad debt through implementation of department credit policy; evaluated financial statements and customers payment history.
  • Contacted customers regarding past due accounts and negotiated payment plans.
  • Analyzed financial statements to compile reports and offer opinions regarding financial strength and credit worthiness of customers.
  • Assisted the Credit Manager with the establishment of new accounts, collection of past due accounts and maintenance of credit files.

SHOWROOM/SALES MANAGER

DOCKYARD ELECTRICS LTD.
07.2001 - 07.2002
  • Company Overview: (MARINE CHANDLERY)
  • Local & international ordering & purchasing
  • In store promotions.
  • Stock control & pricing
  • Customer sales
  • Service and delivery.
  • (MARINE CHANDLERY)

SALES CLERK

BLARE ELECTRICAL LTD
01.1999 - 07.2001
  • Stock control & pricing
  • Customer sales
  • Service and delivery.

OFFICE ASSISTANT

ISLAND TECHNOLOGY LTD.
09.1995 - 12.1998
  • Purchasing
  • Payroll
  • Time Keeping
  • Driver

Education

PRIVATE BAILIFF - LAW

The Office of The Attorney General T&T
Government Plaza, Port Of Spain
06-2025

CERTIFICATE - Essentials of Social Media Marketing

EAST PORT OF SPAIN DEVELOPMENT COMPANY
01.2022

CERTIFICATE - Customer Service (External and Internal)

SERVICE QUALITY INSTITUTE
01.2009

CERTIFICATE - Effective Credit Management

SCHOOL OF BUISNESS AND COMPUTER SCIENCE
01.2005

CXC - English, Mathematics, Social Studies, Principles of Business, Principles of Accounts

ST FRANCIS BOYS SECONDARY SCHOOL
BELMONT
01.1991

Skills

  • Risk assessment
  • Reporting and documentation
  • Team collaboration
  • Mediation techniques
  • Stakeholder management
  • Problem-solving abilities
  • Team building
  • Performance management
  • Financial analysis
  • Teamwork and collaboration
  • Time management
  • Conflict resolution
  • Cross-functional team leadership

References

  • Constable Mathew Burke, police officer - CID, 775-9998
  • Angel Coombs, credit coordinator, PBS Technologies, 479-3862
  • Lindsay Young, CEO of Island Technology, 621-5303

Affiliations

  • Billiards, Snooker
  • Hiking
  • Youth Leader

References

References available upon request.

Timeline

CREDIT RELATIONS OFFICER

PBS TECHNOLOGIES
04.2002 - Current

SHOWROOM/SALES MANAGER

DOCKYARD ELECTRICS LTD.
07.2001 - 07.2002

SALES CLERK

BLARE ELECTRICAL LTD
01.1999 - 07.2001

OFFICE ASSISTANT

ISLAND TECHNOLOGY LTD.
09.1995 - 12.1998

PRIVATE BAILIFF - LAW

The Office of The Attorney General T&T

CERTIFICATE - Essentials of Social Media Marketing

EAST PORT OF SPAIN DEVELOPMENT COMPANY

CERTIFICATE - Customer Service (External and Internal)

SERVICE QUALITY INSTITUTE

CERTIFICATE - Effective Credit Management

SCHOOL OF BUISNESS AND COMPUTER SCIENCE

CXC - English, Mathematics, Social Studies, Principles of Business, Principles of Accounts

ST FRANCIS BOYS SECONDARY SCHOOL

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