NIKKI RAMPERSAD
Point Fortin
Summary
Dynamic professional with extensive experience in staff management and operational efficiency at OSI Systems and Services LTD. Expertise in IT troubleshooting and problem-solving leads to enhanced customer relationships and optimized inventory control. Achievements include significant improvements in service delivery and team performance.
Overview
16
16
years of professional experience
Work History
Assistant Manager
OSI Systems and Services LTD
Cap De Ville
01.2022 - Current
- Part time
IT Support Technician
Point Fortin Borough Corporation
Mahaica
09.2017 - 01.2022
Assistant Manager
R’s Entertainment Centre
Point Fortin
09.2009 - 01.2016
Education
BSC - Computer Science
University of Hertfordshire
12.2014
Advanced Diploma - Computer Science, Information Systems Analysis & Design
University of West Indies (Open Campus)
12.2013
O’ Levels - Information Technology, Principal of Business, English, Biology, Physics, Office Administration, Social Studies, Mathematics
Point Fortin Senior Secondary School
CTS College Of Business and Computer Science
Skills
- Staff management
- Inventory control
- Customer relationship management
- Operational efficiency
- IT troubleshooting
- Problem solving
References
- Keane Goolcharan, Managing Director, OSI Systems and Services LTD, 1868-734-8869, kgoolch@gmail.com
- Joel Jack, IT Admin, Point Fortin Borough Corporation, 1868-749-6163, jackj@gov.tt
References
References available upon request.
Timeline
Assistant Manager
OSI Systems and Services LTD
01.2022 - Current
IT Support Technician
Point Fortin Borough Corporation
09.2017 - 01.2022
Assistant Manager
R’s Entertainment Centre
09.2009 - 01.2016
BSC - Computer Science
University of Hertfordshire
Advanced Diploma - Computer Science, Information Systems Analysis & Design
University of West Indies (Open Campus)
O’ Levels - Information Technology, Principal of Business, English, Biology, Physics, Office Administration, Social Studies, Mathematics
Point Fortin Senior Secondary School
CTS College Of Business and Computer Science