Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic
NIKKI RAMPERSAD

NIKKI RAMPERSAD

Point Fortin

Summary

Dynamic professional with extensive experience in staff management and operational efficiency at OSI Systems and Services LTD. Expertise in IT troubleshooting and problem-solving leads to enhanced customer relationships and optimized inventory control. Achievements include significant improvements in service delivery and team performance.

Overview

16
16
years of professional experience

Work History

Assistant Manager

OSI Systems and Services LTD
Cap De Ville
2022.01 - Current
  • Part time

IT Support Technician

Point Fortin Borough Corporation
Mahaica
2017.09 - 2022.01

Assistant Manager

R’s Entertainment Centre
Point Fortin
2009.09 - 2016.01

Education

BSC - Computer Science

University of Hertfordshire
12.2014

Advanced Diploma - Computer Science, Information Systems Analysis & Design

University of West Indies (Open Campus)
12.2013

O’ Levels - Information Technology, Principal of Business, English, Biology, Physics, Office Administration, Social Studies, Mathematics

Point Fortin Senior Secondary School

CTS College Of Business and Computer Science

Skills

  • Staff management
  • Inventory control
  • Customer relationship management
  • Operational efficiency
  • IT troubleshooting
  • Problem solving

References

  • Keane Goolcharan, Managing Director, OSI Systems and Services LTD, 1868-734-8869, kgoolch@gmail.com
  • Joel Jack, IT Admin, Point Fortin Borough Corporation, 1868-749-6163, jackj@gov.tt

References

References available upon request.

Timeline

Assistant Manager

OSI Systems and Services LTD
2022.01 - Current

IT Support Technician

Point Fortin Borough Corporation
2017.09 - 2022.01

Assistant Manager

R’s Entertainment Centre
2009.09 - 2016.01

BSC - Computer Science

University of Hertfordshire

Advanced Diploma - Computer Science, Information Systems Analysis & Design

University of West Indies (Open Campus)

O’ Levels - Information Technology, Principal of Business, English, Biology, Physics, Office Administration, Social Studies, Mathematics

Point Fortin Senior Secondary School

CTS College Of Business and Computer Science
NIKKI RAMPERSAD