Nirvana Jugmohan
Couva
Summary
Versatile and solutions-oriented individual with approximately 2 years of experience in technical sales, and client support within the Petrochemical industry. Proven ability to analyze complex engineering challenges and deliver practical, cost-effective solutions involving valves, instrumentation, and fluid control systems. Skilled in technical presentations and cross-functional collaboration with clients, suppliers, and internal teams. Strong foundation in mechanical systems and process design, with a keen interest in applying engineering expertise to roles in project management, applications engineering, or technical consulting. Committed to continuous growth, innovation, and delivering results across diverse engineering environments.
Overview
10
10
years of professional experience
Work History
Field Engineer/Sales Engineer
Trinidad Valve and Fitting Company Limited (TRINVALCO)
09.2023 - Current
- Acted as the technical liaison between clients and internal engineering teams, specializing in fluid and gas control systems, instrumentation, and industrial fittings.
- Delivered customized technical solutions involving valves, regulators, fittings, and tubing systems for clients in the petrochemical industry.
- Conducted site visits, system audits, and technical consultations to evaluate client needs and recommend optimized product solutions.
- Collaborated with procurement and project teams to prepare detailed technical proposals, quotations, and tender submissions.
- Presented technical product demonstrations and training sessions to engineering teams and plant operators, helping customers maximize performance and compliance.
- Maintained strong relationships with existing clients while identifying new business opportunities through technical expertise and strategic insight.
- Liaised directly with international suppliers to ensure timely delivery, product accuracy, and support for complex applications.
Customer Service Representative
Anis' Mobile Inn
12.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Deputy Presiding Officer
Elections and Boundaries Commission
08.2020
- Provided assistance to voters for the General Elections 2020.
- Offered friendly and efficient service to voters, handled challenging situations with ease.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Tutor
Sixth Formers Association Services
09.2015 - 07.2016
- Company Overview: The Sixth Formers Association Services (SFAS) is a voluntary, non-profit, non-governmental organization that provides free tutoring and mentorship support for students in need.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- The Sixth Formers Association Services (SFAS) is a voluntary, non-profit, non-governmental organization that provides free tutoring and mentorship support for students in need.
Education
Bachelor of Science - Mechanical Engineering
University of The West Indies
St. Augustine, Trinidad10.2023
High School Diploma - undefined
Holy Faith Convent
06.2017
Skills
- Microsoft Excel
- Microsoft Word
- Team Development
- Customer Service
- Critical Thinking
- Problem-Solving Ability
- Efficient Research and Analysis
- Exemplary interpersonal communication and networking skills
- Experienced Driver
- Presentation skills
- Technical documentation
- Team collaboration
Languages
English
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Spanish
Beginner (A1)
References
- Murtaza Khan, Multimedia Sales Executive at Guardian Media Limited, (868) 477-1749
- Sarika Ramsubhag, Assistance Logistics Coordinator and Apprentice Customs Clerk at Prime Logistics Solutions Limited, (868) 303-9253
- Faranna Aziz, Laboratory Technician 1, Food and General Microbiology Lab at CARIRI, (868) 702-9858
Timeline
Field Engineer/Sales Engineer
Trinidad Valve and Fitting Company Limited (TRINVALCO)
09.2023 - Current
Customer Service Representative
Anis' Mobile Inn
12.2021
Deputy Presiding Officer
Elections and Boundaries Commission
08.2020
Tutor
Sixth Formers Association Services
09.2015 - 07.2016
High School Diploma - undefined
Holy Faith Convent
Bachelor of Science - Mechanical Engineering
University of The West Indies
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