Summary
Overview
Work History
Education
Skills
Timeline
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Nisha Rampersad

John Street, Montrose, Chaguanas

Summary

Dynamic business operations manager with a proven track record at AP Security Co. Ltd, enhancing operational efficiency and driving productivity improvements. Skilled in effective communication and innovative project leadership, I successfully streamlined processes, optimizing inventory management and fostering team collaboration to achieve strategic goals.

Overview

10
10
years of professional experience

Work History

Manager - Business Operations

AP Security Co. Ltd
02.2010 - 03.2017
  • Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Optimized inventory management processes, reducing waste while maintaining adequate stock levels to meet demand.
  • Collaborated with executive leadership to devise strategic goals, aligning business operations accordingly.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Mediator

Equal Opportunity Commission
06.2012 - 10.2015
  • Led interviews and collected evidence to support either side and achieve favorable resolutions.
  • Drafted detailed legal documentation and meeting notes to support case files and move towards comprehensive conflict resolution.
  • Read and analyzed details of legal disputes, absorbing minutia and often overlooked but critical information.
  • Assisted clients in drafting agreements that accurately reflected negotiated terms and conditions of settlements.
  • Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
  • Conducted thorough research on case backgrounds to better understand the context of disputes and inform mediation approaches.
  • Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.

Nurse

Surgicare Medical Centre
01.2007 - 04.2014
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
  • Monitored patient vital signs, reporting any changes to experienced nursing staff.
  • Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
  • Performed regular rounds to check on well-being of patients.

Legal Researcher

Equal Opportunity Commission
04.2010 - 03.2012
  • Improved accuracy of case citations by rigorously proofreading all written work product before submission to attorneys or courts.
  • Located authoritative and relevant legal precedent to assess probable outcomes and potential arguments.
  • Discovered and confirmed case information.
  • Prepared concise and comprehensive memoranda summarizing key research for clients.
  • Conducted interviews with clients and witnesses to establish and verify key case information.
  • Developed expertise in multiple practice areas through diligent study and hands-on experience, increasing versatility as a researcher.
  • Supervised junior researchers during large-scale projects, fostering teamwork while ensuring timely completion of assignments.

Education

Business Management And Economics

University of The West Indies
St.Augustine
09-2024

Family Law

Academy of Tertiary And Law Studies
Chaguanas
06-2023

Pharmaceutical Sciences

University of Oxford
London International College
06-2021

Associate of Applied Science - LAW LABEL ONE

Universtiy Of The West Indies
St.Augustine
05-2021

Associate of Science - LAW- LEVEL 2 & 3 Legal Studies

CHARTERED INSTITUTE OF LEGAL EXECUTIVES
Kempston Bedfordshire Central London
12-2015

Bachelor of Science - Business

University of The West Indies
St. Augustine
08-2015

GED -

Couva Private Grammar School
Couva, Trinidad And Tobago
06-2004

Skills

  • Operational efficiency
  • Productivity improvement
  • Innovation project leadership
  • Effective communication

Timeline

Mediator

Equal Opportunity Commission
06.2012 - 10.2015

Legal Researcher

Equal Opportunity Commission
04.2010 - 03.2012

Manager - Business Operations

AP Security Co. Ltd
02.2010 - 03.2017

Nurse

Surgicare Medical Centre
01.2007 - 04.2014

Business Management And Economics

University of The West Indies

Family Law

Academy of Tertiary And Law Studies

Pharmaceutical Sciences

University of Oxford

Associate of Applied Science - LAW LABEL ONE

Universtiy Of The West Indies

Associate of Science - LAW- LEVEL 2 & 3 Legal Studies

CHARTERED INSTITUTE OF LEGAL EXECUTIVES

Bachelor of Science - Business

University of The West Indies

GED -

Couva Private Grammar School
Nisha Rampersad