Nwaula Frejimi
D'Abadie,TUP
Summary
Dedicated and detail-oriented IT professional with excellent communication and project management skills. Seeking Manager, Information Security Group Operational Risk and Controls Unit role. Eager to contribute my expertise in information security to drive business success and safeguard critical assets.
Overview
17
17
years of professional experience
Work History
Data Privacy Specialist
First Citizens Bank Limited
09.2024 - Current
- Champions the integration of privacy by design principles through the assessment of current cyber security practices and the identification of privacy gaps
- Assesses privacy safeguards and mitigation strategies of third party vendors
- Identifies and evaluates privacy risks associated with new systems and technologies through the completion of privacy reviews and due diligence checklists
- Assist with the coordination of the data privacy breach reporting process
Information Security Analyst
First Citizens Bank
08.2023 - 08.2024
- Assisted with the planning and coordination of project deliverables within agreed timelines
- Assisted with reviewing and updating of Security policies and procedures
- Assisted with the review and investigation of potentially malicious emails and user activity
- Actively responded to customer requests, inquiries and provided support with the triaging of issues.
- Reviewed and evaluated Threat Intelligence, FCBB and FCTT monthly reports
Cloud and Endpoint Security Analyst
First Citizens Bank
01.2023 - 05.2023
- Monitored and reported virus alerts detected on the Group’s network to prevent exploitation, utilizing the Cybereason platform.
- Assisted with the completion of Sysaid Tickets
- Assisted with the review of logs, vulnerability scans and virus alerts to detect any anomalies to maintain network security.
Quality Assurance Analyst
First Citizens Bank
08.2021 - 01.2023
- Developed and assisted in the completion of quality assurance test plans, test scripts and risk control self-assessments.
- Provided input and analysis to users where errors are experienced in using information systems, products or services.
- Interpreted test results and compared them to established specifications and control limits and made recommendations on appropriate data for release.
- Participated in internal assessments and audits as required.
Customer Service Liaison Officer
First Citizens Bank
07.2019 - 08.2021
- Evaluated incoming requests and performed first level diagnosis and resolution
- Followed up on incidents and service requests logged by the service desk management application
- Emailed technical correspondence to the network on behalf of ICT as directed
- Prepared weekly/monthly activity (downtime) reports as assigned
- Built sustainable relationships and trust with customers utilizing open and interactive communication.
ICT Controls Assistant
First Citizens Bank
03.2021 - 05.2021
- Assisted the Manager of ICT Audit & Risk with the review of risk and impact assessments.
- Assisted with the coordination of audit engagement and risk assessments
- Reviewed reports on availability against targets and identified deviations that has the potential to increase risk
- Supported the evaluation and selection of disaster recovery tools, equipment and alternative recovery sites.
- Completed special projects and other related activities as assigned by the supervisor
Customer Service Representative
First Citizens Bank
11.2014 - 07.2019
- Managed daily web client enabled reports/loans and deposit applications
- Worked with clients who had complaints or required information about products/services from the organization
- Complied with corporate and regulatory policies regarding information confidentiality
IT Computer Operator
First Citizens Bank
01.2008 - 03.2008
- Scheduled and performed preventive and corrective maintenance to restore systems to full functionality.
- Tracked network status and critical applications using monitoring tools.
- Monitored performance of servers and network components to support proper functions and availability to users.
Education
Certified Information Security Manager -
ISACA
Security Plus -
COMPTIA
03-2025
Certified Information Privacy Professional/ Europe -
International Association of Privacy Professionals
06-2024
Master of Science (M.Sc) - Information Technology – Software Engineering
University of Trinidad and Tobago
11.2021
Bachelor of Science (B.Sc) - Information Technology
University of the West Indies
11.2013
Diploma - Information and Communications Technology
University of Trinidad and Tobago
11.2008
Skills
- Effective Communication
- Project Management
- Organization and Prioritization
- Self motivation
- Multitasking
- Teamwork and collaboration
Affiliations
- ISACA - Professional Member, ID 2146031
- IAPP - Professional Member
- COMPTIA - COMP001022725702
Timeline
Data Privacy Specialist
First Citizens Bank Limited
09.2024 - Current
Information Security Analyst
First Citizens Bank
08.2023 - 08.2024
Cloud and Endpoint Security Analyst
First Citizens Bank
01.2023 - 05.2023
Quality Assurance Analyst
First Citizens Bank
08.2021 - 01.2023
ICT Controls Assistant
First Citizens Bank
03.2021 - 05.2021
Customer Service Liaison Officer
First Citizens Bank
07.2019 - 08.2021
Customer Service Representative
First Citizens Bank
11.2014 - 07.2019
IT Computer Operator
First Citizens Bank
01.2008 - 03.2008
Master of Science (M.Sc) - Information Technology – Software Engineering
University of Trinidad and Tobago
Bachelor of Science (B.Sc) - Information Technology
University of the West Indies
Diploma - Information and Communications Technology
University of Trinidad and Tobago
Certified Information Security Manager -
ISACA
Security Plus -
COMPTIA
Certified Information Privacy Professional/ Europe -
International Association of Privacy Professionals
Similar Profiles
Kevin FelicianKevin Felician
Human Resources Officer (Ag.) at First Citizens Bank LimitedHuman Resources Officer (Ag.) at First Citizens Bank Limited
AMYRE STUARTAMYRE STUART
Retroactive Due Diligence Officer at First Citizens Bank LimitedRetroactive Due Diligence Officer at First Citizens Bank Limited
Amyre StuartAmyre Stuart
Retroactive Due Diligence Officer at First Citizens Bank LimitedRetroactive Due Diligence Officer at First Citizens Bank Limited
Marcus RamsamoojMarcus Ramsamooj
Sales Associate at Sherwin WilliamsSales Associate at Sherwin Williams
Michelle W. LewisMichelle W. Lewis
Special Education Teacher I (2009); HOD Infants at Cascade School for the DeafSpecial Education Teacher I (2009); HOD Infants at Cascade School for the Deaf