Patrice Barton
Chaguanas
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.
Overview
9
9
years of professional experience
Work History
Business Operations Assistant I
Ministry of Labour (OJT Division)
Chaguanas, Trinidad and Tobago
11.2022 - Current
- This involves assisting in the planning and management of meetings, maintains file register and filing systems and procedures, operates standard office equipment such as photocopiers, scanners and binder
- Receives, records, sorts and routes incoming and outgoing corresponded documents and applications
- Update and maintain the tracking sheet with applicants’ information
- Attends to queries and ascertains the business of callers and visitors and accordingly, as well as other duties assigned by supervisor
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Engaged with customers to build business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Verified work aligned with service levels agreed and client requirements.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Accounting Assistant
Premier Customs Brokerage
Couva, Trinidad and Tobago
09.2021 - 12.2021
- This position includes managing attendance every morning and generating email with breakdown to send to directors and managers.
- Handled day-to-day accounting processes to drive financial accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Matched purchase orders with invoices and recorded necessary information.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Administrative Assistant (OJT Trainee)
Ministry of Labour and Small Enterprises Development (OJT Division)
Chaguanas, Trinidad and Tobago
09.2020 - 09.2021
- This position includes entering data onto excel database, sorting, filing and sourcing documents
- Preparing data for updating database, scheduling interviews
- Other secretarial duties like photocopying/ scanning and filing documents
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Receptionist (OJT Trainee)
Ministry of Labour and Small Enterprises Development (OJT Division)
Chaguanas, Trinidad and Tobago
07.2019 - 09.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Marketing Specialist
SUNNY GROUP OF COMPANIES/ AMERA Marketing and Distribution LTD
Port of Spain, Trinidad and Tobago
08.2015 - 03.2018
- This position includes communicating with suppliers for POS material, assisting in development and execution of advertisements in different media houses i.e Radio, newspaper, T.V, as well as marketing campaigns, including online and offline initiatives
- Managed cross-functional teams to successfully execute product launches and promotional events.
- Coordinate local events and promotions, including logistics and production of promotional materials.
- Assist in tracking and recording monthly marketing spend against the approved budget
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
- Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
- Boosted lead generation through the creation of engaging content for social media platforms.
Education
Certificate - Effective Business Communication (Writing and Speaking)
SBCS- School of Business And Computer Science
Champ Fleurs, Trinidad And Tobago11.2015
AAS - Marketing
COSTAATT (College of Science, Technology And Applied Arts of Trinidad And Tobago)
Port Of Spain, Trinidad And Tobago11-2014
9 CXC Passes -
Holy Faith Convent, Couva
Couva, Trinidad And Tobago07.2009
Skills
- Marketing skills
- Communication Skills
- Customer Service Skills
- Microsoft Office Proficiency
- Accounting Skills (SAGE & QuickBooks)
- Administrative Skills
- Business Analytics
- Report Generation
- Time Management
- Data Entry/ File System Maintenance
- Content Creation/ Graphic Design (CANVA)
- Document Preparation
Extracurricular Activities
Ministry of Labour OJT Division Social Club, Public Relations Officer, 01/01/24
References
- Lawren Wharwood, Placement and Marketing Officer 2, Ministry of Labour (OJT Division), 720-6380
- Sherma Devonish, Manager of Bally’s Hi Fashion, Southern Main Rd, Chaguanas, Trinidad and Tobago, 385-5427
Timeline
Business Operations Assistant I
Ministry of Labour (OJT Division)
11.2022 - Current
Accounting Assistant
Premier Customs Brokerage
09.2021 - 12.2021
Administrative Assistant (OJT Trainee)
Ministry of Labour and Small Enterprises Development (OJT Division)
09.2020 - 09.2021
Receptionist (OJT Trainee)
Ministry of Labour and Small Enterprises Development (OJT Division)
07.2019 - 09.2020
Marketing Specialist
SUNNY GROUP OF COMPANIES/ AMERA Marketing and Distribution LTD
08.2015 - 03.2018
Certificate - Effective Business Communication (Writing and Speaking)
SBCS- School of Business And Computer Science
AAS - Marketing
COSTAATT (College of Science, Technology And Applied Arts of Trinidad And Tobago)
9 CXC Passes -
Holy Faith Convent, Couva