Certifications
Patricia Reyes
Supervisor/Quality Control
Scarborough
Summary
Responsible Quality Control Officer with a knack for developing effective quality control procedures. Great problem-solving, decision-making and communication skills. Exceptionally talented in keeping accurate records and carrying out statistical analysis. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
18
18
years of professional experience
1
1
year of post-secondary education
Work History
Supervisor
COSTAATT
07.2020 - 04.2024
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Supervisor of Operations
Thor Security Services
09.2009 - 01.2019
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
Estate Constable
Heller Security Services
04.2006 - 06.2009
- Supported crime prevention efforts by conducting property checks during non-business hours for local businesses and residences.
- Managed conflict resolution within the community through mediation techniques that fostered understanding among disputing parties.
- Prepared and submitted incident reports regarding police activities and investigations.
Security Officer
Amalgamated Security Services Limited
02.2002 - 03.2006
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
Education
Maths English Chemistry
Arima Senior Secondary
ArimaPersonal Safety And Social Responsibilities
The University Of Trinidad And Tobago
Chagaramus 03.2014 - 05.2014
Computer
Computer Literacy
National Energy Skills Centre 07.2004 - 01.2005
Supervisory Management
CBS COLLEGE OF BUSINESS & COMPUTER SCIENCE LTD
Point Fortin 11.2013 - 02.2014
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
Certification
Computer literacy
Principals of Occupational Safety
and Health Certification
Drivers Permit over five years
Precepted
Supervisory management. Making sure completed work in progress meets the plans and specifications and performs tasks that is required from organizations.
Timeline
Supervisor
COSTAATT
07.2020 - 04.2024
Personal Safety And Social Responsibilities
The University Of Trinidad And Tobago
03.2014 - 05.2014
Supervisory Management
CBS COLLEGE OF BUSINESS & COMPUTER SCIENCE LTD
11.2013 - 02.2014
Supervisor of Operations
Thor Security Services
09.2009 - 01.2019
Estate Constable
Heller Security Services
04.2006 - 06.2009
Computer
Computer Literacy
07.2004 - 01.2005
Security Officer
Amalgamated Security Services Limited
02.2002 - 03.2006
Maths English Chemistry
Arima Senior Secondary
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