Strong leader and problem-solver with great relation and communication skill ,dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hi, I’m
Phab-Panteleon Wilson
PR/Communications Analisis Specialist/CRM
San Juan,SJL
Summary
Overview
13
years of professional experience
11
years of post-secondary education
Work History
PG 13 Entertainment/Boundless Productions LTD
Talent Co-ordinator
01.2024 - 02.2024
Job overview
- Mitigated production bottlenecks through strategic planning and prioritization of tasks, optimizing workflow efficiency.
- Reduced lead times by streamlining supply chain management processes, improving overall customer satisfaction.
- Streamlined operations for increased productivity, enhancing communication between team members.
- Implemented lean manufacturing principles resulting in reduced production timeframes.
- Developed comprehensive production schedules that aligned with daily tasks.
- Ensured compliance with industry regulations as well as company policies and procedures throughout all aspects of the production process.
- Oversaw project completion timelines ensuring deadlines were met and client satisfaction was maintained.
- Increased output by training staff in advanced production techniques, ensuring a skilled workforce.
- Collaborated with cross-functional teams to identify areas of improvement, driving continuous process advancements.
- Managed budgets effectively, identifying cost-saving opportunities without sacrificing product quality or employee morale.
- Resolved issues quickly to maintain productivity goals.
- Assisted ___ with assigned task to ensure that the schedule was completed on time daily.
Film Industry
Actress
Job overview
- Participated in rehearsals to adequately prepare for performances.
- Worked effectively under pressure, consistently meeting tight production deadlines without sacrificing performance quality.
- Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock, and fear.
- Adapted to a variety of roles and genres, showcasing versatility as an actress.
Ministry Of Education
Student Aide
09.2014 - 08.2017
Job overview
- Served as a positive role model for students through consistent demonstration of respect, kindness, and responsibility.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported classroom management by maintaining a clean and orderly learning environment.
- Communicated regularly with teachers about individual student needs or concerns to ensure appropriate interventions were implemented promptly.
- Personally Support and attend to special needs in and out of the classroom.
Million dollar Members Club
Waitress
09.2014 - 10.2017
Job overview
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Million Dollar Members Club
Cashier Floor Supervisor
09.2014 - 10.2017
Job overview
- Facilitated smooth shift changes by creating detailed handover reports for incoming floor cashiers.
- Issued receipts and processed refunds, credits, or exchanges.
- End of Shift cash analysis to ensure that the cash received is the same as the receipts issued.
FLAIR RESTAURANT
Waitress
02.2013 - 03.2014
Job overview
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Ministry Of Education
Administrative Assistant
08.2015 - 09.2025
Job overview
- Assisted in preparing reports and documentation for meetings and presentations.
- Maintained organized filing systems and updated records to ensure data accuracy.
- Provided support in project coordination, ensuring deadlines were met consistently.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Computer Connects
Customer Service Representative/Administrative Clerk
06.2017 - 08.2025
Job overview
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Investigated and resolved customer inquiries and complaints quickly.
- Processed incoming mail and packages, distributing items to appropriate departments.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Monitored and tracked budgets and expenses.
- Processed incoming and outgoing mail and packages according to established procedures.
Mega Pure/JJ Entertainment &Production
Manager
07.2017 - 08.2024
Job overview
- Oversaw project management, ensuring timely completion of deliverables within budget constraints.
- Analyzed performance metrics to identify areas for improvement and drive results-driven strategies.
- Managed and motivated work team to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for customers.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Created new ads, products to drive sales up
- Communicated with customers and clients to ensure there needs are being meet.
Education
University of Trinidad And Tobago
Bachelor of Arts from Fine Arts
09.2017 - 09.2025
University Overview
Communication Skills
Cultural Entrepreneurship
Voice Speech and Text
Public Speech
Stage Craft
History
Script Analysis
Movement
Life Skills
Entertainment Industry business
Mathematics
Microsoft Suits Development
Acting & Performing
Singing for Actors
Entertainment Industry Foundation
University of Trinidad And Tobago
from Technology
09.2016 - 08.2017
University Overview
San Juan Senior Comprehensive School
High School Diploma
09.2012
University Overview
Mathematics Grade 3
English Grade 2
Social Studies Grade 2
Human and Social biology Grade 3
Physical Education Garde 1
MIC Institute Barataria
No Degree from Culinary Arts
05.2014 - 09.2015
University Overview
Ministry of Healing San Juan
No Degree from Nursing Home Care & First Aid
09.2015 - 02.2016
University Overview
Skills
- Entrepreneurship,
- Order Accuracy
- Problem solving,
- Crafty,
- Delegating,
- Managing Resources,
- Public Speaking,
- Mentoring,
- Athletic,
- Social Networking
- Cleanliness
- Cash Handling
- Hospitality service expertise
Timeline
Talent Co-ordinator
PG 13 Entertainment/Boundless Productions LTD
01.2024 - 02.2024
University of Trinidad And Tobago
Bachelor of Arts from Fine Arts
09.2017 - 09.2025
Manager
Mega Pure/JJ Entertainment &Production
07.2017 - 08.2024
Customer Service Representative/Administrative Clerk
Computer Connects
06.2017 - 08.2025
University of Trinidad And Tobago
from Technology
09.2016 - 08.2017
Ministry of Healing
No Degree from Nursing Home Care & First Aid
09.2015 - 02.2016
Administrative Assistant
Ministry Of Education
08.2015 - 09.2025
Student Aide
Ministry Of Education
09.2014 - 08.2017
Waitress
Million dollar Members Club
09.2014 - 10.2017
Cashier Floor Supervisor
Million Dollar Members Club
09.2014 - 10.2017
MIC Institute
No Degree from Culinary Arts
05.2014 - 09.2015
Waitress
FLAIR RESTAURANT
02.2013 - 03.2014
Actress
Film Industry
San Juan Senior Comprehensive School
High School Diploma