Phenicia David
Santa Cruz
Summary
Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic. To be an asset to the organization that I am employed at. To be dedicated and efficient in everything I do. To help the business move towards its objective by working hard.
Overview
18
18
years of professional experience
Work History
Administrative Supervisor
Toyota Trinidad & Tobago Ltd
Barataria
11.2023 - Current
- Coordinated travel arrangements for employees including flights, hotels and car rentals.
- Reviewed employee timesheets regularly to ensure hours worked were accurately recorded.
- Assisted with the development of new processes for improving efficiency within the department.
- Maintained accurate records of employee attendance, leave requests, payroll information and other related documents.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Prepared monthly expense reports detailing costs associated with various projects or activities.
Alternate Compliance Officer
Toyota Trinidad & Tobago Ltd
Barataria
02.2023 - Current
- Maintained detailed records regarding all activities associated with compliance initiatives.
- Assessed the effectiveness of existing processes and procedures related to compliance.
- Identified gaps in existing controls and recommended corrective actions as needed.
- Responded promptly to complaints received from employees or customers.
- Assist in Developing and implementing compliance policies and procedures.
- Assist in Preparation of training materials related to regulatory changes or new policies and procedures.
- Provided guidance on regulatory requirements for business operations.
Administrative Assistant
Toyota Trinidad & Tobago Ltd
Barataria
11.2022 - 09.2023
- Created travel arrangements and distributed travel details to appropriate personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Developed and maintained filing systems for confidential documents and records.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Purchasing Assistant
Toyota Trinidad & Tobago Ltd
Barataria
03.2018 - 10.2019
- Monitored stock levels to ensure sufficient supplies were available at all times.
- Assisted in developing annual purchasing budgets and forecasting needs.
- Responded promptly to customer inquiries regarding order status or delivery issues.
Finance Booker- Finance Department
Toyota Trinidad & Tobago Ltd
02.2018 - 02.2019
- Providing assistance to the service department in closing off repair orders for customers.
- Ensuring Customers are charged appropriately for the type of service and repairs being done on the vehicle.
- Scanning and filing all accounting documents ( Sales , Parts & Service Invoices.)
BDC Representative- Customer Service Department
Toyota Trinidad & Tobago Ltd
10.2017 - 02.2018
Showroom Administrator & Showroom Host- Sales Department
Toyota Trinidad & Tobago Ltd
09.2015 - 10.2017
Office Manager/Administrative Assistant
Silver Star Service Center
09.2012 - 09.2015
Customer Service Representative
Choice Optical
02.2012 - 08.2012
Clerical Assistant/Data Entry Clerk / Sales Clerk
Cute and Beauty
05.2010 - 06.2011
Temporary Clerical Assistant
Board of Inland Revenue
01.2009 - 12.2009
Clerical Assistant (OJT)
Santa Cruz Presbyterian School
09.2007 - 11.2008
Temporary Secretary/Typist
Conglomerate Services
04.2007 - 07.2007
Receptionist/ Surgery Assistant
Pet Med Veterinary Clinic
10.2006 - 04.2007
Purchasing Assistant – Administrative Department
Toyota Trinidad & Tobago Ltd
02.2019
Education
MBA - Business Administration
University of Bedfordshire
UK London 11-2023
ABE Level 5 Diploma in Business Management -
School of Businesses And Computer Sciences- Champs Fleurs
06-2018
ABE Level 4 Diploma in Business Management -
School of Businesses and Computer Sciences- Champs Fleurs
06.2017
CXC O ‘Levels Examinations -
Barataria Secondary Comprehensive School
01.2006
Advanced Peach tree Accounting -
School of Practical Accounting – San Juan
Computerized Peach tree Accounting -
School of Practical Accounting- San Juan
Skills
- Task Delegation
- Event Coordination
- Expense Reporting
- Meeting Coordination
- Cross-Functional Teamwork
- Workflow Planning
- Financial Reporting
- Travel Coordination
- Administrative Management
- Facilities Maintenance
- Budget Management
Personal Information
Date of Birth: 04/17/89
References
- Mr Christopher Samuel, 680-7117, Silver Star Service Centre
- Mr. Deonarine Sahadeo, 680-8022, Cute & Beauty
- Mr Dale Mohammed, 676-8526, Santa Cruz Presbyterian School
Extracurricular Activities
Visiting Youth Prisons and mentoring to them.
Hobbies and Interests
Reading & Cooking
Timeline
Administrative Supervisor
Toyota Trinidad & Tobago Ltd
11.2023 - Current
Alternate Compliance Officer
Toyota Trinidad & Tobago Ltd
02.2023 - Current
Administrative Assistant
Toyota Trinidad & Tobago Ltd
11.2022 - 09.2023
Purchasing Assistant – Administrative Department
Toyota Trinidad & Tobago Ltd
02.2019
Purchasing Assistant
Toyota Trinidad & Tobago Ltd
03.2018 - 10.2019
Finance Booker- Finance Department
Toyota Trinidad & Tobago Ltd
02.2018 - 02.2019
BDC Representative- Customer Service Department
Toyota Trinidad & Tobago Ltd
10.2017 - 02.2018
Showroom Administrator & Showroom Host- Sales Department
Toyota Trinidad & Tobago Ltd
09.2015 - 10.2017
Office Manager/Administrative Assistant
Silver Star Service Center
09.2012 - 09.2015
Customer Service Representative
Choice Optical
02.2012 - 08.2012
Clerical Assistant/Data Entry Clerk / Sales Clerk
Cute and Beauty
05.2010 - 06.2011
Temporary Clerical Assistant
Board of Inland Revenue
01.2009 - 12.2009
Clerical Assistant (OJT)
Santa Cruz Presbyterian School
09.2007 - 11.2008
Temporary Secretary/Typist
Conglomerate Services
04.2007 - 07.2007
Receptionist/ Surgery Assistant
Pet Med Veterinary Clinic
10.2006 - 04.2007
MBA - Business Administration
University of Bedfordshire
ABE Level 5 Diploma in Business Management -
School of Businesses And Computer Sciences- Champs Fleurs
ABE Level 4 Diploma in Business Management -
School of Businesses and Computer Sciences- Champs Fleurs
CXC O ‘Levels Examinations -
Barataria Secondary Comprehensive School
Advanced Peach tree Accounting -
School of Practical Accounting – San Juan
Computerized Peach tree Accounting -
School of Practical Accounting- San Juan
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