Portia David-Cox
Summary
Detail-oriented accounting assistant with over 8 years of experience in payroll processing and employee record management. Skilled in effective communication and problem-solving, ready to support audits and enhance payroll accuracy.
Overview
18
18
years of professional experience
Work History
Accounting Assistant 1 Ag
North West Regional Health Authority
Port of Spain
08.2017 - Current
- Process payroll for employees using advanced payroll software.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Maintain accurate employee records and ensure data integrity.
- Maintained accurate records of all payroll transactions.
- Addressed inquiries on payroll discrepancies and policies, ensuring employee understanding and compliance.
- Collaborate with HR to update personnel changes affecting payroll.
- Safeguarded payroll operations and ensured employee trust through strict confidentiality of sensitive information.
- Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
- Supported audits by preparing documentation and facilitating communication with external auditors and government agencies.
Trainee
OJT {NWRHA)
Port of Spain
08.2014 - 08.2016
- Analyzed financial data to support budgeting and forecasting processes.
- Prepared financial reports for management review, ensuring accuracy and timely delivery.
- Supported month-end closing activities by collecting and verifying data for financial accuracy.
- Resolved billing discrepancies with vendors, enhancing payment processes and relationships.
- Assisted with project planning by providing income, debt and other calculations.
Assistant Manager
PapaJohn's
Mucurapo road
03.2010 - 07.2014
- Managed daily operations to ensure smooth restaurant workflow.
- Trained and supervised team members on customer service standards.
- Coordinated inventory management and supply ordering processes.
- Developed staff schedules to optimize coverage and efficiency.
- Resolved customer complaints by providing effective solutions.
- Monitored food safety and quality standards throughout the kitchen.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Office Assistant
Weeks Total Auto
St. James
02.2008 - 02.2010
- Managed daily office operations and ensured efficient workflow.
- Assisted customers with inquiries and provided exceptional service.
- Coordinated appointment schedules for service and maintenance.
- Processed incoming and outgoing correspondence accurately and promptly.
- Maintained organized filing systems for customer records and invoices.
- Supported team members in administrative tasks to enhance productivity.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Education
Bachelor of Arts - Financial Management
College of Science And Technology And Applied Arts
Port Of Spain 11-2019
Certificate - Short Course in Peachtree And Basic Accounting
School of Practical Accounting
San Juan06-2009
CSEC - Mathematics
Tranquility Government Secondary
Port Of Spain06-2003
Skills
- Payroll software
- Employee record management
- Data entry
- Attention to detail
- Confidentiality adherence
- Problem solving
- Effective communication
Timeline
Accounting Assistant 1 Ag
North West Regional Health Authority
08.2017 - Current
Trainee
OJT {NWRHA)
08.2014 - 08.2016
Assistant Manager
PapaJohn's
03.2010 - 07.2014
Office Assistant
Weeks Total Auto
02.2008 - 02.2010
Bachelor of Arts - Financial Management
College of Science And Technology And Applied Arts
Certificate - Short Course in Peachtree And Basic Accounting
School of Practical Accounting
CSEC - Mathematics
Tranquility Government Secondary