Quincy Young
D’Abadie
Summary
Motivated Operations Manager with proven success in collaborating with consultants and area leaders to enhance processes and reduce costs. Demonstrated ability to meet and exceed business targets through effective time management and interpersonal skills. Strong background in operational and budget management techniques, ensuring efficient resource allocation and process optimization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PARTS OPERATIONS MANAGER
Massy motors Ltd
01.2025 - Current
- Inventory Management
- Developing and implementing parts stocking programs: Determining optimal inventory levels, establishing effective stocking strategies, and managing obsolete inventory to reduce waste and improve efficiency.
- Analyzing customer account information: Understanding sales trends, identifying lost sales, and exploring opportunities to enhance parts sales and customer satisfaction.
- Evaluating inventory management practices: Identifying areas for improvement, implementing process changes to optimize inventory flow, and minimizing costs associated with stock management.
- Managing vendor relationships: Negotiating contracts, assessing return policies, and ensuring best practices for returns are in place to maximize vendor partnerships.
- Sales and Customer Service
- Supporting customer account development: Providing key analytics and insights to parts teams to foster stronger customer relationships and drive sales growth.
- Developing parts marketing materials: Collaborating with the marketing department to create promotional materials and initiatives that highlight parts offerings.
- Addressing pricing and freight discrepancies: Identifying issues related to pricing and delivery charges, and resolving them to ensure accuracy and efficiency.
- Operations and Logistics
- Overseeing daily operations: Ensuring the smooth functioning of parts operations, including warehouse management and customer service activities.
PARTS OPERATIONS SUPERVISOR
Massy motors Ltd
01.2023 - Current
- Dealership visits to ensure standardization of operational practices and strategy compliance.
- Facilitate periodic audits by providing necessary document requests.
- Ensure documents control requirements for aftersales parts department are completed and compliant.
- Collaborate with purchasing department to ensure supplier requirements are achieved as guided by the AVP.
- Ensure staff training needs on process, procedures, customer Support service and personal development KPI’s are facilitated.
- Support sales and warehouse teams with process activities to ensure monthly financial KPI’s are achieved.
BODY SHOP PARTS COORDINATOR
Massy Motors Ltd
01.2020 - Current
- Prepare estimates.
- Source of parts from dealership locations or authorized local source.
- Generate system SOR for parts to be ordered.
- Review and update W.I.P work in progress report.
- Liaise with purchasing Department on an ongoing basis for status of SOR parts.
- Ensure backorder parts are expedited from the warehouse to Body shop.
- Inventory Control /Stock preparations for NMBS-I log on.
- RRH reports.
PARTS CLERK
Massy Motors Ltd
01.2014 - 01.2020
- Monitor inventory for sale to ensure optimal stock levels.
- Recording of lost sales.
- Generating of Special Order Request (SOR).
- Exceptional parts knowledge.
- Liaising with parts purchaser on inventory.
- Preparing estimates for customers.
- Receive customer incoming calls regarding availability, inquiries and information.
- Follow up with internal customers to determine satisfaction with parts customer service.
- Execute supervisory request when needed.
WAREHOUSE CLERK
Massy Motors Ltd
01.2011 - 01.2014
- Verify parts and quantities picked by the picker using pick tickets and closed Invoices.
- Inventory control.
- Dispatching.
- Filing.
- Order processing.
- Warehouse reports.
WAREHOUSE ATTENDANT
Johnson’s and Johnson’s Ltd
01.2008 - 01.2010
- Distribution of goods.
- Recording of good receive in warehouse.
- Warehouse preparation.
- Assisting QA in checking of returning goods.
VAULT ATTENDANT
Ministry Of Legal Affairs
01.2008 - 12.2008
- Organization of vault.
- Record of book taken by search clerks.
Education
Secondary level -
Johnson’s finishing school
Secondary level -
Success Laventille composite school
PRIMARY level -
Richmond Street boy’s Anglican school
Skills
- First aid
- Fire warden
- Computer literate
- Office automation
- Word
- Excel
- Telephone etiquette
- Customer service
- Warehouse management
- Parts sourcing
- Operational compliance
- Planning and implementation
- Cost reduction
- Troubleshooting and problem solving
- Continuous improvements
- Cross-functional collaboration
- Product management
- Expense reports
Certification
- Introduction to Electrical Installation (UWI OPEN CAMPUS)
- Office Management (UWI OPEN CAMPUS)
- Supervisory Management (SBCS)
- Advance Supervisory Management (Proximity Works)
- CIPS (Currently Completing)
References
- MS Italia Gill, Director of Administration and Finance, PSI Caribbean, 488-8833
- JULIET BREWSTER, Country Manager (National Alamo), MASSY MOTORS, 779-2691
Qualifications - Cxc Subjects
- Mathematics
- English
- History
- Geography
- Social studies
- Integrated science
- Principle of business
Education
Johnson’s finishing school, Success Laventille composite school, Richmond Street boy’s Anglican school
Timeline
PARTS OPERATIONS MANAGER
Massy motors Ltd
01.2025 - Current
PARTS OPERATIONS SUPERVISOR
Massy motors Ltd
01.2023 - Current
BODY SHOP PARTS COORDINATOR
Massy Motors Ltd
01.2020 - Current
PARTS CLERK
Massy Motors Ltd
01.2014 - 01.2020
WAREHOUSE CLERK
Massy Motors Ltd
01.2011 - 01.2014
WAREHOUSE ATTENDANT
Johnson’s and Johnson’s Ltd
01.2008 - 01.2010
VAULT ATTENDANT
Ministry Of Legal Affairs
01.2008 - 12.2008
Secondary level -
Johnson’s finishing school
Secondary level -
Success Laventille composite school
PRIMARY level -
Richmond Street boy’s Anglican school
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