RACHEL D. SOBERS
#22 Belle Vue Point D'or La Brea.
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Temporary Clerical Assistant
Ministry of The People & Social Dev.
2022.12 - 2023.03
- Collects, sorts and distributes incoming mail, documents, packages and other materials.
- Delivers, sorts and stamps outgoing mail and makes appropriate entries in register.
- Registers mail as directed.
- Collects, packs, sorts and distributes stationery, office supplies and equipment.
- Maintains inventory of office supplies and equipment.
- Maintains file register and filing system in keeping with established systems and procedures.
- Attends to queries and ascertains the business of callers and visitors and guides them accordingly.
- Operate standard office equipment such as photocopiers, scanners, facsimile machines and binders.
- Undertakes basic information gathering, as directed, and compiles data for entry; enters and/ or verifies data.
- Registering of G.A.G cases.
- Passing out G.A.G cases to officers.
- Writing and typing reviews maintaining and updating records of clients.
Performs other related duties as assigned
Messenger /Courier
The Judiciary of Trinidad & Tobago
Magistrate Court, Point Fortin/High Court, San Fernando
2019.07 - 2020.07
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Delivered goods and services to customers on time and in excellent condition.
- Obtained official signatures and required payments for different types of deliveries.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Collected and distributed records between personnel and outside stakeholders.
- Documented items transported, recipient information and problems.
- Delivered prompt, accurate and excellent customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Drives vehicle to transport personnel to/from office meetings, seminars, workshops and function.
- Achieved consistently high customer scores due to exceptional service.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Receives and directs and/or escorts visitors to appropriate offices and gives routine information to members of the public.
- Performs office support duties and mail delivery as required when the judicial officer leaves for the day or is out of office.
- Performs related work as may be required.
Fire Watcher
Reliable Maintenance Services Limited
Atlantic LNG , Point Fortin
2018.08 - 2019.01
- Patrolled assigned area, noting and investigating unsafe conditions or practices which might cause or increase fire hazards.
- Inspected work areas to identify actual and potential fire hazards surrounding industrial work.
- Inspected fire extinguishing and fire protection equipment, immediately reporting repairs needed.
- Stood ready with fire suppression equipment such as fire extinguishers to watch for flare-ups.
- Removed flammable materials from reach of ignition sources to minimize fire risk.
Secretary's Assistant
South West Regional Health Authorities
San Fernando
2016.12 - 2018.06
- Received and routed incoming calls and correspondence to promote timely communication.
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Produced and distributed memos, newsletters, email updates and other forms of communication.
- Sorted and distributed business correspondence to correct department or staff member.
- Guided administrative and professional staff through computer and software problems.
- Conducted research using various media sources to obtain relevant data for staff requirements.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Directed customer communication to appropriate department personnel.
- Supported office operations, managed client correspondence, tracked records and handled internal communications.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
- Improved office efficiency, managing client correspondence, record tracking and data communications.
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Elevated customer satisfaction ratings by resolving issues for speedy resolution.
- Scheduled appointments for management teams and maintained updated calendar using Microsft system.
Recovery Agent
Island Finance Trinidad
San Fernando
2015.09 - 2016.11
- Contacted 60 customers per day to collect overdue payments.
- Worked alongside maintenance teams to complete repairs and restore full functionality with minimal downtime.
- Kept gear and equipment in good working order to effectively support takeoff and landing operations.
- Keep lines of communication open after payments are received to allow for early intervention and preempt future delinquency.
- Served as a key member of a financial institute assuring in preventing losses, controlling delinquent balance and collecting delinquent account.
- Accepted and processed customer payments and applied toward account balances.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Education
Vessigny Secondary Government
Vessigny03.2012
High School Diploma -
University of The West Indies(Open Campus)
San FernandoUniversity of The West Indies of Trinidad & Tobago
San FernandoSkills
- Problem resolution
- Planning
- Customer service
- Critical thinking
- Active listening
- Conflict resolution
- Leadership
- Team building
References
KEVIN KING
THE JUDICIARY OF TRINIDAD & TOBAGO
DISTRICT CLERK OF THE PEACE (II)
868-307-6076.
BRITNEY RAMPERSAD
ST PATRICK WEST LOCAL BOARD
SECRETARY
868-689-2945/ 623-2608 EXT 2601
Timeline
Temporary Clerical Assistant
Ministry of The People & Social Dev.
2022.12 - 2023.03
Messenger /Courier
The Judiciary of Trinidad & Tobago
2019.07 - 2020.07
Fire Watcher
Reliable Maintenance Services Limited
2018.08 - 2019.01
Secretary's Assistant
South West Regional Health Authorities
2016.12 - 2018.06
Recovery Agent
Island Finance Trinidad
2015.09 - 2016.11
Vessigny Secondary Government
High School Diploma -
University of The West Indies(Open Campus)
University of The West Indies of Trinidad & Tobago
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