RASHIDA WADADA

As the owner and chef at IFEITAL TT I have gained experience in business management, food,beverage and catering service and customer service .I have

developed and maintained strong relationships with clients, resulting in repeat business and referrals and I have also expanded the reach of the business securing a booth annually at the Emancipation Market.

• Provided exceptional customer service while addressing specific cleaning requests from clients.
• Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.

• Collected room deposits, fees, and payments.
• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
• Resolved guest issues promptly, resulting in positive feedback and return visits.
• Issued room keys to guests upon check-in and answered questions regarding proper use.
• Used internal software to process reservations, check-ins and check-outs.
• Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.

• Resolved guest issues promptly, resulting in positive feedback and return visits.
• Collected room deposits, fees, and payments.
• Issued room keys to guests upon check-in and answered questions regarding proper use.
• Used internal software to process reservations, check-ins and check-outs.
• Increased customer loyalty with exceptional communication skills and personalized service.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.

• Supported the finance team by processing invoices and expense claims promptly and accurately.
• Enhanced overall financial management, providing timely and accurate reports to senior staff members.
• Helped reconcile bank statements and accounts and maintain accuracy and current records.
• Assisted with preparation of monthly financial statements and reports to inform management.
• Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.

• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Supported student physical, mental, and social development using classroom games and activities.

• Assisted chefs in food preparation tasks, resulting in timely meal service.
• Cleaned and organized kitchen stations to promote team efficiency.
• Collaborated with team members to ensure smooth workflow during peak hours.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.

• Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
• Customer servicing ,processing of Employee claims .