Rebecca Jankey
Saint Joseph,SFO
Summary
Dynamic Paralegal with proven expertise in document drafting, review, and legal research, alongside exceptional written and oral communication skills. Achieved significant client satisfaction at Grace Jankey, Attorney-at-Law through meticulous document management and efficient case handling.
Excelled in multitasking and fostering strong client relationships, enhancing firm reputation and operational efficiency. Motivated, personable paralegal with First Class Honors in Law from the University of Essex. Demonstrated history of producing accurate and timely reports as well as meeting and exceeding client expectation. Highly articulate individual able to work confidently with diverse cultures and situations.
Objective: To develop my skills in various environments to establish a challenging, rewarding career which I will fully utilize and expand upon my existing comprehensive skill-base. Flexible and versatile- ability to work well under pressure. Poised and competent with demonstrated ability to easily adapt to any work environment. Excellent team-building skills and deadline driven.
Overview
12
12
years of professional experience
Work History
Paralegal Assistant
Grace Jankey, Attorney-at-Law
01.2017 - Current
- Drafted Contracts, Deeds, Wills and other legal documents for Attorney review, contributing to successful case outcomes.
- Prepare reports for Attorney to update on client matters.
- Working alongside Attorney to ensure client and firm due diligence.
- Enhanced client satisfaction by providing thorough legal research and efficient document preparation.
- Maintained strict confidentiality while handling sensitive client information according to established ethical guidelines.
- Strengthened attorney-client relationships through timely follow-ups on inquiries and concerns.
- Improved accuracy in document management through meticulous proofreading and editing of legal documents.
- Monitored the progress of cases throughout their lifecycle, keeping clients informed about updates or changes as needed.
- Reviewed, edited and proofread legal documents for proper grammar, spelling and punctuation.
- Researched statutes, decisions and legal articles.
Teller, CSR- Arrears
First Citizens Bank Limited
12.2012 - 08.2016
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Counted and packaged currency and coins.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Educated customers on use of banking website and mobile apps.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Managed delinquent accounts.
- Scrutinize newly assigned accounts to ensure adhere to proper procedure.
Education
Legal Practice Certificate (LPC)
University of Law
London, United Kingdom01-2025
Bachelor of Laws - Law
University of Essex
Essex, United Kingdom06-2023
Associate Degree in Culinary Management - Culinary Management
Trinidad And Tobago Hospitality &Tourism Institute
12-2010
CXC, Cape Units 1 & 2 -
St. Augustine Girls High School
St. AugustineSkills
- Document drafting and review
- Documentation and Reporting
- Written and oral communications
- Scheduling and Timeline Management
- Providing support to team members
- Multitasking
- Legal Research
Timeline
Paralegal Assistant
Grace Jankey, Attorney-at-Law
01.2017 - Current
Teller, CSR- Arrears
First Citizens Bank Limited
12.2012 - 08.2016
Legal Practice Certificate (LPC)
University of Law
Bachelor of Laws - Law
University of Essex
Associate Degree in Culinary Management - Culinary Management
Trinidad And Tobago Hospitality &Tourism Institute
CXC, Cape Units 1 & 2 -
St. Augustine Girls High School
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