Demonstrated ability to improve room operations with 9 year history in cleaning and customer service equipped with extensive experience in room department employs excellent leadership skill and multi-tasking strength.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Cabin Crew Member
Disney cruiseline
Olando
02.2024 - Current
Crew Member
Disney cruiseline
Florida
02.2024 - Current
Assisted guests with inquiries and provided exceptional customer service.
Maintained cleanliness and organization of dining and common areas.
Collaborated with team members to ensure smooth operations during busy shifts.
Room Attendant
Marriott
port of spain
08.2022 - 02.2024
Cleaned and maintained guest rooms to ensure high standards of cleanliness.
Replenished supplies and amenities in guest rooms for optimal guest experience.
Reported maintenance issues to management for prompt resolution and safety compliance.
Room Attendant
Hyatt Regency Trinidad
12.2012 - 01.2021
Prepare guess room in a timely fashion while multi-tasking in a fast paced environment.
Maintain work area hygiene standard and room safety guideline.
Maintain well-stocked trolley with complete clean linens.
Replacing dirty Lines and towel.
Making Bed.
Supervisor
01.2006 - 01.2009
Waitress & Cashier
01.1996 - 01.2006
Education
MIC - Life Skills, Bacis computer Literacy
Institute of Technology
Skills
Training Staff for turn-down services
Checking VIP Room
Doing inspections
Punching Sweets
Team Work
Certification
MIC - Metal Industries Company Limited, Certificate of Completion, 07/01/12, Multi-sector Skills Training (MUST) Programme Hospitality and Tourism Level 1
MIC – Metal Industries Company Limited, Successful Completion of Programme, 07/01/13