Recia Harris-Lutchmedial
Arima
Summary
Professional Secretary with over 16 years of experience managing daily administrative support tasks and operations in Insurance and Financial industry. Well-organized, quick learner committed to delivering high-quality results. Successfully managing high volume workloads . Adaptable and versatile worker providing excellent customer service within dynamic and rapid changing environments.
Overview
18
18
years of professional experience
Work History
Secretary
Guardian Life Of The Caribbean
2007.02 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, and memos.
- Scheduled tasks and appointments providing administrative support for the department and conducted follow-up calls to agents and clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated agents with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects, and providing clear communication both internally and externally.
- Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Data Entry Clerk
Royal Bank Of Canada, RBC
2006.01 - 2007.02
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Education
No Degree - LOMA 1, LOMA2, ACS
LOMA
ONLINE 01.2010
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
- Confidentiality understanding
- Sales Support
- Complex Problem-Solving
- Payroll Processing
- Spreadsheet Management
Reading, Hiking, Baking
My love of reading comes from gathering information, or simply enjoying a well written novel to relax and unwind.
Small intimate hikes, is what is suited to me just enough to clear my mind when it is needed
Baking helps to relieve my stress levels
Timeline
Secretary
Guardian Life Of The Caribbean
2007.02 - Current
Data Entry Clerk
Royal Bank Of Canada, RBC
2006.01 - 2007.02
No Degree - LOMA 1, LOMA2, ACS
LOMA
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