Rennard Seepersad
Valsayn
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
3
3
years of professional experience
Work History
Phone Technician
UBreakiFix
07.2023 - 07.2024
- Optimized workflow through clear communication with colleagues regarding pending jobs, facilitating smooth handovers between shifts.
- Maintained organized workspace, contributing to an efficient work environment and quicker repair turnaround times.
- Conducted thorough inspections of devices to identify issues accurately before initiating repair processes.
- Collaborated with other technicians to solve challenging technical issues, resulting in improved customer satisfaction rates.
AC Technician
Steve And Associates
01.2023 - 06.2023
- Assisted in training new technicians, sharing knowledge about best practices for installation, repair, and maintenance processes.
- Enhanced system efficiency by conducting regular maintenance and inspections on AC units.
- Maintained a high level of customer satisfaction with timely and accurate diagnoses of AC issues.
- Streamlined workflow processes by keeping tools organized and well-maintained, minimizing downtime between jobs.
CSR Supervisor/ Cell Serve
Bmobile Cell Serve
08.2022 - 12.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Developed and implemented customer service policies and procedures.
- Collaborated with other departments on projects aiming at improving overall business performance through enhanced customer service experiences.
- Oversaw escalated customer concerns, providing satisfactory resolutions in a timely manner.
Camera Technician
Simons LTD
01.2022 - 08.2022
- Minimized downtime between takes by quickly addressing technical issues or equipment malfunctions.
- Ensured optimal visual results, adjusting camera settings for various lighting conditions and environments.
- Maximized image quality by expertly balancing ISO settings, aperture values, and shutter speeds.
- Facilitated smooth transitions between scenes by efficiently disassembling and reassembling equipment as needed.
Forman
Rishards LTD
02.2021 - 01.2022
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
Education
Edpm
ST Augustine Secondary School
ST Agustine 08.2021
Skills
- Device Diagnostics
- Hardware Repair
- Sales Support
- Teamwork and Collaboration
Timeline
Phone Technician
UBreakiFix
07.2023 - 07.2024
AC Technician
Steve And Associates
01.2023 - 06.2023
CSR Supervisor/ Cell Serve
Bmobile Cell Serve
08.2022 - 12.2022
Camera Technician
Simons LTD
01.2022 - 08.2022
Forman
Rishards LTD
02.2021 - 01.2022
Edpm
ST Augustine Secondary School
Similar Profiles
Jordan SutterfieldJordan Sutterfield
Senior Technician at UbreakIFixSenior Technician at UbreakIFix
CALEB DUBIKCALEB DUBIK
Store Manager & Repair Technician at UBreakiFixStore Manager & Repair Technician at UBreakiFix
Kaye LlanesKaye Llanes
IPhone Technician at UBreakiFixIPhone Technician at UBreakiFix