RENWICK J. MOLLINEAU
Arima
Summary
Accomplished management professional adept at building high-performing teams. Proven ability to drive cross-functional collaboration and implement innovative solutions to complex business challenges. Committed to delivering results that exceed expectations while maintaining a focus on continuous improvement and sustainable growth.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Field Force Manager
Digicel Trinidad & Tobago Ltd.
06.2018 - Current
- Lead and coordinate a 13-member multidisciplinary field operations team supporting radio access, transport, fiber networks, power, and IP.
- Maintain network availability targets of ≥99.97%.
- Achieve ≥90% fiber SLA compliance through proactive monitoring, rapid fault resolution, and escalation management.
- Identify, assess, and mitigate critical and significant network risks to reduce outage duration and customer impact.
- Create business cases for investment for future growth and development, aligned with the company's strategies.
- Manage annual budgets of USD $260K (CAPEX) and USD $3.3M (OPEX), ensuring cost control and value realization.
- Design and implement onboarding and cross-training programs to improve team capability, succession planning, and operational resilience.
- Collaborate with Planning, Core Network, Vendors, and Senior Leadership to deliver projects seamlessly into network operations.
- Oversee the resolution of high-impact customer and enterprise issues, improving service reliability and customer satisfaction.
Senior Field Engineer
Digicel Trinidad & Tobago Ltd.
05.2013 - 06.2018
- Improved project execution by streamlining communication between engineering, vendors, and field teams.
- Built and maintained strong vendor relationships, negotiating favourable pricing and service terms.
- Researched and evaluated emerging network technologies to support modernization initiatives.
- Designed and delivered technical training for engineers on troubleshooting, software tools, and field best practices.
- Reduced equipment downtime through proactive maintenance, diagnostics, and rapid corrective action.
- Acted as liaison between site engineering, construction teams, and field operations to ensure design compliance.
- Anticipated operational risks and implemented mitigation strategies to prevent service disruptions.
Field Engineer
Digicel Trinidad & Tobago Ltd.
09.2005 - 05.2013
- Installed, maintained, and troubleshot Microwave, RBS (Radio Base Station), and IP network equipment.
- Managed microwave systems: BER monitoring, power optimization, voltage checks, and module replacement.
- Performed RBS maintenance, alarm configuration, voltage circuits, compliance checks, and inventory control.
- Supported IP RAN systems through monitoring, protocol troubleshooting, alarm integration into NMS, and upgrades.
Meteorological Equipment Repairman / Class IV Met Assistant
Trinidad & Tobago Meteorological Service
09.1990 - 06.2005
- Maintained and calibrated critical meteorological systems in compliance with WMO and manufacturer standards.
- Installed, tested, repaired, and modified meteorological instruments and data systems.
- Collaborated with government agencies and NOAA to support data integrity and operational safety.
- Conducted preventative maintenance, inventory audits, and technical evaluations, with detailed reporting.
Education
Master of Business Administration (MBA) - General Studies
University of Bedfordshire
UK08.2025
Telecommunication Engineering Technician - Telecommunications
John S. Donaldson Technical Institute
Trinidad12.1999
Skills
- Project management
- Operations and service delivery management
- Management accounting
- Vendor and contract management
- Network resilience and availability management
- Network modernization and infrastructure delivery
- Team leadership and workforce development
- Stakeholder and executive communication
- Continuous improvement and process optimization
- Customer experience and service assurance
Certification
- Cisco ICND Part 1 & Part 2
- Network+ | A+ Certification
- Ericsson WCDMA, GSM RAN, RBS & MINI-LINK Operations & Maintenance
- VSAT Core Skills
- Site Integration & Field Maintenance
- Health & Safety: First Aid CPR, Fire Awareness, Fall Protection, Hazard Analysis
- Instrument Maintenance & Electronics Servicing (Class 3)
Timeline
Field Force Manager
Digicel Trinidad & Tobago Ltd.
06.2018 - Current
Senior Field Engineer
Digicel Trinidad & Tobago Ltd.
05.2013 - 06.2018
Field Engineer
Digicel Trinidad & Tobago Ltd.
09.2005 - 05.2013
Meteorological Equipment Repairman / Class IV Met Assistant
Trinidad & Tobago Meteorological Service
09.1990 - 06.2005
Master of Business Administration (MBA) - General Studies
University of Bedfordshire
Telecommunication Engineering Technician - Telecommunications
John S. Donaldson Technical Institute