Rhesa Hernandez
D'Abadie
Summary
Forward-thinking professional with a solid track record of organizational transformation and people management. Keep operations smooth and consistent to maintain company
Visionary Executive and seasoned thought leader with many years of proven expertise and unwavering dedication to operations excellence which drives organizational growth and cultivates key partnerships. Adept in all multidisciplinary business facets integral to financial sustainability, and profitability.
Overview
20
20
years of professional experience
Work History
Assistant Vice President - Human Resource, Administration and Corporate Communication
Evolving Tecknologies & Enterprises Development Company Ltd.
11.2019 - Current
- Leads the overall provision of Human Resources, Administrative and Corporate Communications Functions, policies and programs for the Company
- Therefore, ensuring delivering results based on the strategic objectives of the organization
Human Resources Generalist
Evolving Tecknologies & Enterprises Development Company Ltd.
09.2012 - Current
- Oversee the recruitment, onboarding and separation processes
- Oversee the orientation process
- Develop HR Solutions by collecting and analyzing information
- Oversee the administration of employee benefits
- Oversee the maintenance and administration of the performance management systems
- Assist with all aspects of organizational training and development activities
- Conduct training and presentation as needed
- Facilitation of Disciplinary and Grievance Matters
- Preparation of monthly reports
- Contribute to special HR projects as assigned
- Providing Guidance to Managers and Employees' on the interpretation of the Personnel Policies and work practice to ensure Good Industrial Relations
- Review and development of Human Resource Policies and Procedures
- Providing HR support in the development of the Organization's strategic Plan
- Participate in the development of SLAs for Human Resource Department
- Active participation in the organization's Change Transition Initiatives
- Active participation in the Kaizen Committee
- Active Participation in the Wellness Committee
- Active participation as the HR Expert in the organizations R3 Initiative
Manager, Human Resources and Administration
Evolving Tecknologies & Enterprises Development Company Ltd.
11.2013 - 11.2019
- Oversee the implementation of Human Resources and Administration functions through staff
- Monitor and oversee the administration of established policies and procedures, making recommendations for improvement where necessary
- Lead the development of departmental goals and objectives
- Direct the preparation and maintenance of functional department reports and prepare various reports as required
- Develop and administer programs, procedures and guidelines to help align the workforce with the strategic goals of the Company
- Oversee and utilize HRIS to the Company's advantage
- Lead the implementation of the performance management system Companywide
- Establish an in house employee training system that address the company's training needs including training measurement and knowledge transfer
- Establish and lead the standard recruiting and hiring practices and procedures necessary to recruit and retain a superior workforce
- Partner with management to communicate Human Resource and Administration policies, procedures, programs and laws
- Conduct investigations when employee complaints or concerns are brought forward
- Design, direct and manage a company-wide process of organization development that addresses issues such as succession planning, superior workforce development; key employee retention; organization design and change management
- Direct a process of organizational planning that evaluates company structure; job design, job evaluation and employee forecasting throughout the Company
- Lead competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff
- Leads the acquisition of support services for the company
- Overseas the provision of shared HR and Administrative Services to InvesTT in keeping with SLAs
- Take ownership and keep President and executive team informed of significant problems that may jeopardize the achievement of Company goals and those that are not being addressed adequately at the line management level
Human Resources Officer (Generalist)
Kiss Baking Company Limited
07.2010 - 08.2012
- To oversee and assist in the implementation of the Human Resources functional areas: Training and Development, Recruitment, Performance Management and Industrial Relations etc
- Providing guidance to Managers and employees on the interpretation of the Personnel Policies and work practices to ensure Good Industrial Relations
- Facilitating and Administering the Disciplinary Process
- Reviewing and Implementing policies for the various functional areas
- Developing Manpower Plans and Departmental Organizational Charts
- Creating, developing and implement a Training and Development function
- Overseeing the Recruitment and Selection Systems for Monthly Paid Worker
- Facilitating Orientation and Induction of New Recruits
- Planning and monitoring internal and external advertisement
- Liaising and Negotiating with Recruitment agencies and active participation in recruitment fairs etc…
- Managing and maintaining the HRIS
- Preparation of Monthly Reports and Manpower reporting
- Overseeing the monitoring and controlling of punctuality and attendance
- Assisting in a Change Transformation Project
- Provide Guidance on all HR related matters
Human Resources Officer - Training & Development
First Citizens Bank Ltd.
05.2007 - 05.2010
- Acquired Human Resources Experience in the various functional areas: Training and Development, Recruitment, Performance Management and Industrial Relations etc…
- Administers the Bank's Performance Management System, ensuring all performance appraisals are properly completed and responding to queries to address any discrepancies
- Coordination of the Bank's special development programmes (Graduate Development Programme, Global Mindset Development Programme, First Steps Apprenticeship Programme)
- Monitors programme progress and evaluate performance of all participants, providing guidance and coaching as required
- Forges relationships with key learning partners e.g
- Tertiary Institutions etc.
- Exploration and development of assessment centers and work sample testing as a developmental tool
- Conducts training needs analysis, assists in the development of the Bank's annual training calendar and implements the approved calendar liaising with consultants and Heads of departments
- Arranges and coordinates training programmes both local and foreign maintaining the appropriate records
- Coordinates and facilitates new employees' orientation
- Assesses the quality and effectiveness of training programmes/initiatives and ensures the relevant improvements are implemented to address any shortfalls
- Supervises training staff and is responsible for their on-the-job training, development and performance appraisal
Human Resources Specialist (Ag.) - Integration of First Citizens / CMMB
First Citizens Bank Ltd.
06.2009 - 11.2009
- Conducted Due Diligence on CMMB Project
- Conducted an exercise in the comparison of HR policies and made recommendations based on Best Practice - Re: First Citizens / CMMB Integration
- Assisted in the review and the update of existing policies and procedures
- Assisted in the HR Project Plan - First Citizens / CMMB Integration
- Assisted in the Interpretation of the Bank's Human Resources Policies and the administration of the Collective Agreement
- Provided the HR Intelligence in the First Citizens / CMMB Integration
- Conducted Manpower planning exercise to ensure sufficient resources to fit new organizational structure
- Managed the Industrial Relations issues that arises in an HR Integration
Human Resources Assistant - Industrial Relations Unit
First Citizens Bank Ltd.
06.2006 - 05.2007
- Providing guidance to Managers and employees on the interpretation of the Collective Agreement, Personnel Policies and work practices
- Assisting in the preparation of draft disciplinary letters, counseling letters and other related letters
- Taking notes of proceedings at Disciplinary Meetings / Court Hearings and prepares recommendatory reports in consultation with members on the adjudicating panel
- Processing and handling of Workmen's Compensation claim
- Monitoring the timely submission of the Monthly Personnel Report - Punctuality/Attendance by Branches /Units
- Preparing Monthly Attendance Summary for submission to the Head - Human Resources
- Assisting in the co-ordination of Worklife activities
Underwriting and Credit Officer 1 - Senior Officer
Export - Import Bank of Trinidad & Tobago (EXIMBANK)
01.2005 - 06.2006
- Managing of a Portfolio of twenty-five clients' Requests for the following services:
- Marketing new and up selling existing business
- Review of client's financial viability through financial analysis and risk management principles
- Processing and Reviewing Proposal for Comprehensive Risks policy
- Processing and Reviewing Export Credit Limit Applications
- Assessing Clients for Post Shipment / Pre-Shipment Facility
- Writing of reports and preparation of monthly performance analysis
Human Resources Officer - Recruitment & Selection
First Citizens Bank Ltd.
- Provide guidance to line Managers on recruitment and placement matters
- Assist with the review/revision and development of Human Resources policies and procedures
- Supervise, coach and develop staff assigned and manage their performance
- Provide input in the planning and organizing of recruitment and placement activities
- Maintain up-to-date records of all vacancies and staff movements within the Bank to facilitate optimal staffing levels for all Branches/Units
- Oversee the advertising of job vacancies for accuracy and appropriateness of strategy in keeping with policy and procedure guidelines
- Schedule and arrange job interviews inclusive of panel selection in a timely and effective manner and participate in the interviewing and selection process
- Co-ordinate with providers and administrators to ensure appropriate psychometric assessment of job candidates
- Monitor the approval process for the hiring of staff to ensure timeliness and correctness
- Assist with the interpretation of the Bank's Human Resources policies and the administration of Collective Agreements as they relate to staffing issues
- Complete special projects and other delegated activities that may be assigned
Human Resources Officer - Industrial Relations Unit
First Citizens Bank Ltd.
- Providing guidance to Managers and employees on the interpretation of the Collective Agreement, Personnel Policies and work practices
- Administering and facilitating the Disciplinary Process
- Actively involved in the preparation for the Negotiation process through the PROMALCO approach
- Management and Overseeing of Workmen's Compensation claim process
- Preparing Monthly Attendance Summary for submission to the Head - Human Resources
- Represent the organization at Ministry of Labour and Industrial Court
- Reviewing and Monitoring the timely submission of the Monthly Personnel Report - Punctuality/Attendance by Branches /Units
- Preparation of draft disciplinary letters, counseling letters and other related letters
- Assisting in the co-ordination of Worklife activities
- Member of the Job Evaluation Committee
- Alternate Member of the OSH Committee
- Participated in CIB Payout Initiative
Education
Msc. - Human Resources Management, Compensation Management
Arthur Lok Jack Graduate School Institute of Business - University of the West Indies
Champ Fleur01.2008
Bsc. - Government, Human Resource Management, International Relations
University of the West Indies, St. Augustine
St. Augustine01.2004
O' Levels, A' Levels
01.1999
Skills
- Executive leadership qualities
- Business Acumen
- HR Consultant
- Change Agent
- Employee Relations
- Communicator
- Relationship Building
- Team player
- Visionary
- Ethical
- Passionate
- Self-motivated individual
Computerliteracy
Possess thorough understanding of the Microsoft Office Suite, Typing Skills approximately 45 wpm, 360 degree Leadership Training, Competency Management, Negotiation Skills Workshop, Forensics of Academic Credential and CV Fraud, Mediation Skills for HR Professionals, Industrial Relations Management, Supervisory Skills Training Workshop, Certified Train the Trainer, Managing Absenteeism and the abuse of Sick Leave and the Medical Certificates in the Workplace, Presentation Skills Workshop, Disciplinary Procedures & Practices, Conducting Workplace Investigations, Advanced Interview Techniques for Investigating Internal Fraud & Abuse, Workmen Compensation Administration and Public Liability, Train the Trainer - Occupational Safety & Health (OSH), Job Evaluation - Hay Method Workshop, Human Interaction Workshop, First Aid & CPR Training
References
Available Upon Request
Extracurricular Activities
Part Time Lecturing - School of Higher Education - ABE Courses(Managing People, Employee Relations & Personnel Administration) Writing Motivational and Professional Articles (HRMATT & Psych HR Magazine) Guest Lectures and Presentations Education Officer - Christian Business Forum (Voluntary) The Fern Spirit Foundation (Registered Non- Government Organization) Former Director Volunteerism: HRMATT & SHRM: I participated as a SHRM- SCP HR subject matter expert panelist in a 2.5 day SHRM Certification pre-SHRM 2022 conference workshop in New Orleans, USA to earn professional development credits toward recertification of my SHRM credential. Participated in Mentorship Programme as Mentor: Arthur Lok Jack Graduate School of Business & SHRM.
Hobbies and Interests
- Reading
- Listening to music
- Travel
- Outdoor activities
- Motivational writing
Secondaryeducation
1994 - 1999, 7 O' Levels, 3 A' Levels
Professional Highlights
- Provided Human Resource Support in the acquisition/integration of CMMB by First Citizens Group
- Led the Human Resource component and change management initiatives in the split out of InvesTT from e TecK
- Steered the Change Management /Transition Initiatives inclusive of the relocation of e TecK and Covid 19 Pandemic adjustments
- Consults and provides Human resource guidance on Disciplinary Matters, Grievance and Trade Matters
- Lend technical insight in policy formation and implementation
- Technical Expertise in Talent Management & Manpower planning
Languages
English
First Language
Timeline
Assistant Vice President - Human Resource, Administration and Corporate Communication
Evolving Tecknologies & Enterprises Development Company Ltd.
11.2019 - Current
Manager, Human Resources and Administration
Evolving Tecknologies & Enterprises Development Company Ltd.
11.2013 - 11.2019
Human Resources Generalist
Evolving Tecknologies & Enterprises Development Company Ltd.
09.2012 - Current
Human Resources Officer (Generalist)
Kiss Baking Company Limited
07.2010 - 08.2012
Human Resources Specialist (Ag.) - Integration of First Citizens / CMMB
First Citizens Bank Ltd.
06.2009 - 11.2009
Human Resources Officer - Training & Development
First Citizens Bank Ltd.
05.2007 - 05.2010
Human Resources Assistant - Industrial Relations Unit
First Citizens Bank Ltd.
06.2006 - 05.2007
Underwriting and Credit Officer 1 - Senior Officer
Export - Import Bank of Trinidad & Tobago (EXIMBANK)
01.2005 - 06.2006
Human Resources Officer - Recruitment & Selection
First Citizens Bank Ltd.
Human Resources Officer - Industrial Relations Unit
First Citizens Bank Ltd.
Msc. - Human Resources Management, Compensation Management
Arthur Lok Jack Graduate School Institute of Business - University of the West Indies
Bsc. - Government, Human Resource Management, International Relations
University of the West Indies, St. Augustine