Summary
Overview
Work History
Education
Skills
Websites
Affiliations And Certifications
Training And Development
Core Competencies
References
Affiliations
Training
Timeline
Generic
Rhonda Matthew-Garcia

Rhonda Matthew-Garcia

D'Abadie

Summary

A strategic and results-driven SHRM-SCP candidate with 13 years' progressive experience in the judicial, legal, and financial services sectors. Committed to building and engaging sustainable work cultures that align with organizational strategic imperatives. Adept in the full spectrum of HR activities, including labour/employee relations, performance management, recruitment, conflict resolution, and compliance in both unionized and non-unionized environments. Exceptional communicator with a commitment to building and enhancing relationships. Actively contributes as a Mediator in Training at Community Peacemakers.

Overview

24
24
years of professional experience

Work History

Director (Secretary to the Board of Directors)

Human Resource Management Association of Trinidad and Tobago (HRMATT)
- Current
  • Contribute to HRMATT's strategic goals and objectives
  • Ensure governance compliance, manage risks, and safeguard the Association's assets and reputation
  • Serve on Education and Membership Committees and support other sub-committees
  • Coordinate board meetings, maintain accurate records, and facilitate communication between board members
  • Provide oversight of the Secretariat in delivering services to HRMATT's membership
  • Coordinator for HRMATT Conference and Legacy Awards 2023

Notetaker to the Sub-Committees to the Board

Queen's Hall Limited
2024.01 - Current

Senior Human Resource Analyst (SHRA)

Criminal & Traffic Court Human Resource Department
2023.11 - Current
  • Provide strategic support to the Divisional Human Resource Manager in executing the Division's strategic imperatives
  • Formulate training programs, oversee employee orientation, onboarding, and exit programs
  • Review and analyze reports, proposals, and documentation; making recommendations for improvement
  • Supervise the implementation of the performance management system
  • Provide oversight for Industrial Relations, Training and Development, and Employee Engagement activities

Human Resource Analyst, Industrial Relations

The Judiciary of Trinidad and Tobago
2023.04 - 2023.08
  • Coordinated the development and implementation of industrial relations policies
  • Provided advisory support to various levels of management within the Civil and Criminal Division's HRM Units
  • Facilitated counseling meetings, investigations, and disciplinary/grievance matters
  • Monitored and recommended changes to industrial relations policies and practices
  • Ensured accurate record-keeping and maintenance of an information database on IR matters
  • Collaborated with the Legal team and CPO's Office relative to trade disputes and litigation.

Human Resource Analyst, Planning

The Judiciary of Trinidad and Tobago
2023.04 - 2023.08
  • Coordinated recruitment processes, coordinated psychometric assessments, and managed reengagements
  • Administered the Performance Management process and provided support for the delivery of Performance Improvement Plans
  • Prepared files for end-of-contract gratuity payments and conducted exit interviews
  • Provided oversight for the successful onboarding of new employees.

Business Operations Assistant II Ag. Team Liaison IR

Criminal Division, Judiciary of Trinidad & Tobago
2020.12 - 2023.04
  • Provided HRM/IR support to the Criminal Division's leadership team
  • Contributed to various committees and process improvement initiatives
  • Developed and facilitated training sessions on Terms and Conditions of employment for Contract and Public officers
  • Coordinated investigations, drafted employee briefs, and provided guidance on IR-related matters
  • Administered the Employee Benefits Programme for the Criminal Division.

Business Operations Assistant II

The Judiciary of Trinidad & Tobago
2019.10 - 2020.12
  • Contributed to the development of Cabinet Notes and organizational charts
  • Networked with justice partners and conducted audit-related activities
  • Assisted in the reengineering of grievance procedures and designing of standardized templates
  • Direct line management responsibility for one Business Operations Assistant I.

Human Resource Service Support Officer

Fitzstone Limited Service Company to Fitzwilliam Stone, Furness-Smith & Morgan
2015.06 - 2018.08
  • Reviewed and reconciled Group Life insurance, reducing claim returns
  • Conducted audits of Sickness and Maternity Benefit claims
  • Spearheaded reconciliation of group health and pension plans
  • Administered and maintained records for leave management
  • Liaison for all matters related to facilities management.

Human Resource Officer - Benefits Administration

RBC Royal Bank (Trinidad and Tobago) Limited
2011.07 - 2013.08
  • Managed Workmen's Compensation plan and Executive/Mgmt
  • Medical Portfolio
  • Administered death benefit portfolio and prepared budgets for the Silver Bursary Plan
  • Administered and verified eligibility for classifying Disability/Extended Sick Leave/Jury Duty and National Representation.

Human Resource Officer - Payroll Officer

RBC Royal Bank (Trinidad and Tobago) Limited
2010.12 - 2011.07
  • Managed daily input into PeopleSoft HRM System and provided oversight for NIS forms
  • Ensured efficient and timely payment of benefits to employees for branches and units
  • Maintained positive inputs for the processing of monthly payroll for staff within branches and units under my purview.

RBC Royal Bank (Trinidad and Tobago) Limited
2000.07 - 2010.11
  • Held several Administrative Positions at several subsidiaries namely Customer Service Centre and the RBC Investment Management (Caribbean) Limited and also providing relief for several Officer's-in-Charge, Admin Support in the Office of the Treasurer and Managing Director's Office for both RBTT Bank, RBTT Trust Limited, West Indies Stockbrokers Limited and RBC Investment Management (Caribbean) Limited formerly RBTT Asset Management Limited
  • Provided oversight for the RBC Transmittal Centre preparing shareholders of RBTT Financial Holdings Limited for the amalgamation of shares into the Royal Bank of Canada's transition to the NYSE.

Education

Drafting Skills for Corporate Secretaries -

Caribbean Corporate Governance Institute (CCGI)

Specializing in Compensation & Benefits and Industrial Relations & Negotiations -

SAS in the MSc Management Studies, The University of the West Indies Open Campus

Society for Human Resource Management Senior Certified Professional (SHRM-SCP) Candidate -

Deferred

Master of Business Administration (MBA) Human Resource Management -

University of Bedfordshire, UK

Graduate Level 6 Diploma in Human Resource Management (Assessed at Associate Degree level) -

Association of Business Executives, London, UK

Advanced Diploma in Human Resource Management -

Association of Business Executives, London, UK

Certificate in Human Resource Management -

Association of Business Executives, London, UK

Skills

    Technical Skills: HRIS )PeopleSoft, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, File and Records Management

    HR Expertise: Industrial Relations, Labour Laws/Governance, Recruitment, HR Policy Design and Development, Training and Development

    Other Skills: Time Management, Mediation, Negotiations, Disciplinary and Grievance Handling, Performance Management, Orientation, On-Boarding, Employee Engagement

Affiliations And Certifications

  • Secretary to the Board of Human Resource Management Association of T&T (HRMATT)
  • Financial Member of HRMATT serving in capacities on the Education and Membership Committees
  • SHRM-SCP Candidate deferred examinations (Deferred)
  • Published two articles on behalf of HRMATT's Weekly Newspaper column - Guardian Newspapers
  • Mediator in Training (Co-mediator) Community Peacemakers
  • Subscriber to the Caribbean Centre for Organizational Excellence, Barbados
  • Subscriber to Caribbean HR Forum, Jamaica
  • Covenant Partner with NGO - Zion RC Community, San Fernando

Training And Development

  • Professional Certificate in Industrial Relations, Employers Solutions Centre (ESC), To commence on March, 2024
  • Payroll Course, Occulus Consulting Business Services, August 2023
  • Nivaaran Mediators of Supreme Court of India (International Mediators Summer School), August 2022
  • Lean Six Sigma White Belt (Minitab), 2022
  • Practicum in Mediation (Accredited), T&T Chamber of Industry & Commerce, 2021
  • Advanced Labour Laws of Trinidad & Tobago, Employers Solutions Centre (ESC) of Trinidad & Tobago, 2021
  • Orientation to Court Processes Training Programme, The Judiciary of Trinidad & Tobago, 2020
  • Professional Certificate in Industrial Relations, ALJGSB & Queens University Canada, 2020
  • HR Policy Design Workshop ALGSB, 2021
  • (40 Hours) Accredited Mediation, Conflict Resolution & Mediation Center of T&T (CRMCTT), 2021
  • Supporting Communities from the Frontlines: Mental Health and Psychosocial Support (MHPSS) in Emergency Settings, Living Water Community, 2021
  • Developing Organisational Training Plans Workshop, ALGSB, 2020
  • Difficult Conversations, Sitt Field Handy, (Online), 2020
  • Professional Certificate in Human Resources Management, SBCS, 2020
  • Negotiations for Business Professionals, SBCS, 2020
  • Human Resources Labour Laws Workshop, ALGSB, 2019
  • Effective Credit and Control Mgmt.: Accounting (SBCS), 2019
  • Customer Service, Roytec
  • Team Building, Roytec
  • Health and Safety, (Emergency First Responder), Roytec

Core Competencies

HRIS (PeopleSoft), Microsoft Excel, Microsoft PowerPoint, Records & File Management, MS Office Suite, Labour Laws/Compliance, Recruitment, HR Policy Design and Development, Training and Development, Industrial Relations, Time Management, Mediation, Negotiations, Disciplinary and Grievance Handling, Performance Management, Orientation, Onboarding, Employee Engagement

References

  • Mrs. Cavelle Joseph-St. Omer, President, HRMATT, 620-9193
  • Mrs. Charlene Pedro, Chief Engagement Officer, Conventus ConsultInc, 352-0423
  • Mrs. Carolyn Washington-Aigle, Deputy Court Executive Administrator, Criminal & Traffic Court Administration Department, Judiciary of Trinidad and Tobago, 281-2960

Affiliations

  • Secretary/Director, Human Resource Management Association of Trinidad and Tobago
  • Mediator/Co-Mediator (In-training) Community Peacemakers
  • Covenant Partner and Volunteer, Zion RC Community, San Fernando
  • Subscriber to the Caribbean Centre for Organizational Excellence, Barbados
  • Subscriber to the Caribbean HR Forum, Jamaica

Training

  • Payroll, Occulus Business Services, August, 2023
  • Nivaaran Mediators of the Supreme Court of India (International Mediators Summer School), August, 2022
  • Lean Six Sigma White Belt (Minitab), 2022
  • Practicum in Mediation (Accredited), Trinidad and Tobago Chamber of Industry and Commerce, 2021
  • Advanced Labour Laws (Employer's Solutions Centre (ESC), 2021
  • HR Policy Design Workshop (ALGSB), 2021
  • (40 Hours) Accredited Mediation (Conflict Resolution & Mediation Center of Trinidad and Tobago), 2021
  • Orientation to Court Processes (Judiciary of Trinidad and Tobago), 2020
  • Professional Certificate in Industrial Relations (ALGSB & Queen's University, Canada), 2020
  • Supporting Communities from the Frontline: Mental Health and Phycosocial Support (MPHSS) in Emergency Settings, (Living Water Community), 2020
  • Developing Organizational Trainng Plans (ALGSB), 2020
  • Difficult Conversations (Sitt Field Handy) (Online), 2020
  • Professional Certificate in Human Resource Management (SBCS), 2020
  • Negotiations for Business Professionals (SBCS), 2020
  • Human Resource Labour Laws (ALGSB), 2020
  • Effective Credit and Control Management (SBCS), 2020
  • Customer Service (Roytec)
  • Team Building (Roytec)
  • Fraud Awareness (Roytec)
  • Health and Safety (Emergency First Responder), (Roytec)

Timeline

Notetaker to the Sub-Committees to the Board

Queen's Hall Limited
2024.01 - Current

Senior Human Resource Analyst (SHRA)

Criminal & Traffic Court Human Resource Department
2023.11 - Current

Human Resource Analyst, Industrial Relations

The Judiciary of Trinidad and Tobago
2023.04 - 2023.08

Human Resource Analyst, Planning

The Judiciary of Trinidad and Tobago
2023.04 - 2023.08

Business Operations Assistant II Ag. Team Liaison IR

Criminal Division, Judiciary of Trinidad & Tobago
2020.12 - 2023.04

Business Operations Assistant II

The Judiciary of Trinidad & Tobago
2019.10 - 2020.12

Human Resource Service Support Officer

Fitzstone Limited Service Company to Fitzwilliam Stone, Furness-Smith & Morgan
2015.06 - 2018.08

Human Resource Officer - Benefits Administration

RBC Royal Bank (Trinidad and Tobago) Limited
2011.07 - 2013.08

Human Resource Officer - Payroll Officer

RBC Royal Bank (Trinidad and Tobago) Limited
2010.12 - 2011.07

RBC Royal Bank (Trinidad and Tobago) Limited
2000.07 - 2010.11

Director (Secretary to the Board of Directors)

Human Resource Management Association of Trinidad and Tobago (HRMATT)
- Current

Drafting Skills for Corporate Secretaries -

Caribbean Corporate Governance Institute (CCGI)

Specializing in Compensation & Benefits and Industrial Relations & Negotiations -

SAS in the MSc Management Studies, The University of the West Indies Open Campus

Society for Human Resource Management Senior Certified Professional (SHRM-SCP) Candidate -

Deferred

Master of Business Administration (MBA) Human Resource Management -

University of Bedfordshire, UK

Graduate Level 6 Diploma in Human Resource Management (Assessed at Associate Degree level) -

Association of Business Executives, London, UK

Advanced Diploma in Human Resource Management -

Association of Business Executives, London, UK

Certificate in Human Resource Management -

Association of Business Executives, London, UK
Rhonda Matthew-Garcia