Ria Ramdeo
Store Coordinator/Supervisor - Customer Service
San Fernando,SFO
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
9
9
years of professional experience
Work History
Sales Associate
Winners TJX
Fredericton, Canada
08.2024 - 10.2025
- Drove customer engagement through exceptional product knowledge and personalized service.
- Assisted in inventory management to ensure optimal stock levels and product availability.
- Trained new staff on sales techniques and customer service best practices.
- Analyzed sales data to identify trends and improve product placements.
Clerical Assistant II | Customer Service Representative Officer
Republic Bank Ltd
San Fernando, Trinidad
01.2022 - 06.2023
- Handling &/or dealing with queries, Marketing - promoting bank product & services, Processing customers instructions received via service counter/mail/telephone/email providing support to all other departments.
- Streamlined office processes by organizing and maintaining efficient filing systems.
- Enhanced team productivity by providing administrative support and coordinating schedules for multiple departments.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Clerical Assistant II | Audit Department
Republic Bank Ltd
11.2020 - 01.2022
- Audit of transactions; withdrawals, deposits & credit card transaction daily
- Prepare, remit, and follow up communication with any discrepancies
- Managers Cheques with technical irregularities are returned Organize/Co-ordinate/Prepare mail (incoming & outgoing)
Store Coordinator
Winners TJX
Fredericton, Canada
10.2025 - 03.2026
- Coordinated inventory management processes to ensure optimal stock levels and minimize discrepancies.
- Streamlined communication between departments to enhance operational efficiency and improve customer satisfaction.
- Trained and mentored new staff on store policies, procedures, and best practices to maintain high performance standards.
- Developed and implemented strategies for visual merchandising to boost product visibility and sales potential.
Clerical Assistant I | Administrative Support Officer
Republic Bank Ltd
06.2018 - 11.2020
- Providing support to all other departments.
- Handling &/or dealing with queries, Marketing - Promoting Bank product & services, Processing customers instructions Preparing Post office and other mail for dispatch Prepare Audit Reports for customer’s yearly return
- Streamlined office processes by organizing and maintaining efficient filing systems.
- Enhanced team productivity by providing administrative support and coordinating schedules for multiple departments.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Part – Time | Teller/Cashier Officer
Republic Bank Ltd
01.2017 - 06.2018
- Processing deposits & Withdrawals on Phoenix System Performing regular account maintenance Customer Balances/Queries
Education
Master’s in Business Administration - Business Administration
Anglia Ruskin University
Anglia Ruskin University, East Rd, Cambridge CB1 111.2021
BBA - Human Resource Management & Marketing
University of New Brunswick
Fredericton, NB11.2017
Skills
- Document Control
- Scheduling and calendar management
- Meeting Support
- Billing and Invoicing
- File Management
- Calendar Management
- Maintaining records
- Workload Management
- Filing systems
Hobbies and Interests
- Reading
- Philosophy
- History
- Psychology
- Writing
- Drawing & Painting
- Continuous learning and self-enhancing in all areas, both professionally and personally
Languages
English
Professional Working
Volunteering
Plan and execute events for work events as well as school and community events
Timeline
Store Coordinator
Winners TJX
10.2025 - 03.2026
Sales Associate
Winners TJX
08.2024 - 10.2025
Clerical Assistant II | Customer Service Representative Officer
Republic Bank Ltd
01.2022 - 06.2023
Clerical Assistant II | Audit Department
Republic Bank Ltd
11.2020 - 01.2022
Clerical Assistant I | Administrative Support Officer
Republic Bank Ltd
06.2018 - 11.2020
Part – Time | Teller/Cashier Officer
Republic Bank Ltd
01.2017 - 06.2018
Master’s in Business Administration - Business Administration
Anglia Ruskin University
BBA - Human Resource Management & Marketing
University of New Brunswick