Rianne Agard
Curepe
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
4
4
years of professional experience
Work History
Billing Clerk
Sanjivani Women’s Hospital
St Augustine
01.2023 - Current
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Processed invoice payments and recorded information in account database.
- Processed and sent invoices, adjustments and credit memos to customers.
- Monitored past due accounts and pursued collections on outstanding invoices.
Night Auditor
Radisson Hotel
Port Of Spain
05.2022 - Current
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Checked auditing discrepancies by reconciling cash drop and credit card transactions.
- Ran end-of-day computer functions and closed out reports, submitting details to management for review.
Administrative Assistant
Andy’s Casket and Funeral Services
Scarborough
09.2020 - 04.2022
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Hospitality Service Support
Grafton Beach Resort
Grafton
02.2019 - 12.2021
- Assessed departmental operations to determine areas for improvement and support.
- Maintained positive working relationship with fellow staff and management.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Education
Associate of Applied Science - Hospitality
Tobago Hospitality And Tourism Institute
Tobago11.2023
High School Diploma -
Speyside High School
Speyside, Tobago06.2018
High School Diploma -
Goodwood High School
Goodwood, Tobago06.2016
Some College (No Degree) - Certificate in Administrative Assistant
Sital College
Tacarigua, TrinidadSkills
- Billing Statement Management
- Records Maintenance
- Report Generation
- Multitasking and Prioritization
- Efficient and Detail-Oriented
- Microsoft Software Knowledgeable
- Itemized Statement Preparation
- Verbal and Written Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Billing Clerk
Sanjivani Women’s Hospital
01.2023 - Current
Night Auditor
Radisson Hotel
05.2022 - Current
Administrative Assistant
Andy’s Casket and Funeral Services
09.2020 - 04.2022
Hospitality Service Support
Grafton Beach Resort
02.2019 - 12.2021
Associate of Applied Science - Hospitality
Tobago Hospitality And Tourism Institute
High School Diploma -
Speyside High School
High School Diploma -
Goodwood High School
Some College (No Degree) - Certificate in Administrative Assistant
Sital College
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